Low rating because one of my wings was basically a bone with a small grape size piece of meat. It was mostly just an exposed bone. They should have caught that. See pic.
Atmosphere: 5
Food: 3
Service: 4
thomas harris
Just made an online order went to pick up the pizza my pizza was not done correctly. Told them it wasn't right they refused to redo my order and they refused to give me a refund saying it was nothing they can do. Horrible people with bad customer service skills wont be going back to this location ever again. Now i understand why the place were so empty due to poor customer service.
Food: 1
Service: 1
Giovanni Vadillo
Very good place
Atmosphere: 5
Food: 5
Service: 3
Divyank Jain
Delicious pizza, had veg large cheese pizza with onions, capsicum and pineapple as sides, wait time was long even after I reached the shop to
Atmosphere: 5
Food: 4
Service: 4
Dani
Cheesy Garlic stuff crust
Atmosphere: 5
Food: 5
Service: 5
Chad H (xlr231)
Employees always seemed to actively ignore me whenever I walk through the door. Have to stand at the counter for 10 minutes and we're going to get me my pizza.
Atmosphere: 2
Food: 3
Service: 3
Sole of Atlanta
Horrible experience, ordered a pizza online and was greeted by an employee who was taking orders up front who proceeded to go packages pizzas without washing his hands or using gloves after taking payments. He then proceeded to argue with me about not giving me garlic sauces which are shown as 1 coming with the pizza online and tried to say it doesn’t come with it despite me showing him the pizza online. Just asked for a refund, I’m glad the managers of this branch have put some kid in charge with no customer service skills or food service skills. Under no circumstance, is it okay to argue with a customer especially when you’re in the wrong. Will never come back to this location. Disgusting all around.
Atmosphere: 1
Food: 1
Service: 1
Marshae Tabron
Paid for a $25 pizza and got what looked to be their $8.99 pizza, driver was gone had no way to take the pizza back AND it was undercooked couldn’t throw it in an oven. Let’s just say I didn’t eat. Delivery driver was rude. GLAD I DIDN'T TIP ONLINE which i usually do.
Atmosphere: 1
Food: 1
Service: 1
Joy Willis
This last delivery was the last straw. I Ordered pizza, dessert, and a 2 liter. I only received a pizza. This is the 3rd or 4th time I’ve received an order with missing items.Also the delivery person “tapped” on my door and then left my pizza on the ground. I only heard them tap because I happened to be by my front door sweeping the foyer. And why would you leave my food outside on the ground in 30• weather at that?? Would you want someone to do that to your food? And no, I did not opt for contactless delivery.This place consistently delivers failed expectations. When I’ve called about the issues, the managers were always polite and offered credits or a refund which I appreciate; however, the root of the issue needs to be addressed. Any business should focus on being proactive not reactive.
Service: 1
Seraphina Iram Israel (spacejam)
I went yesterday to pick up my order. Paid and left to eat my food, Immediately felt sick.Friend pointed out that the workers did NOT have on gloves or hairnets AND on top of that 1 of the cashiers (luckily he didn't check me out but his dirty hands could've made my food)was multitasking flattening dough and going back and forth from making dough to checking out other people. NOT one time did we see him wash his hands.Will NOT be going back. I get that it was rush hour BUT SAFETY comes first.Dietary restrictions: Beef NO pork
How do you give someone’s order away!? It’s not that hard to verify a name. People order ahead for a reason, now because of your employee’s incompetence, I have to wait to have my order remade. Their response “would like you us to cancel it?” NOOOO I want you to use basic comprehension skills and pay attention to the order name! Annoying af
Atmosphere: 1
Food: 1
Service: 1
Sandra McKee
Got take out. Stuff crust pizza was great except for the bottom of the crust. It was a little gritty.
Atmosphere: 5
Food: 4
Service: 5
Aaron Morrison
Pizza was delivered quicker than stated and quality was better than expected.
Food: 5
Service: 5
Amanda
My partner and I love this papa John’s. We order here like once every two weeks. Never disappoints, always hot/fresh and delivers to us quickly. Love you spring road papa John’
Food: 5
Service: 5
Shannon Murphy
Pizza came like this. Called and they just gave me a refund.
Low rating because one of my wings was basically a bone with a small grape size piece of meat. It was mostly just an exposed bone. They should have caught that. See pic.
Atmosphere: 5
Food: 3
Service: 4
Just made an online order went to pick up the pizza my pizza was not done correctly. Told them it wasn't right they refused to redo my order and they refused to give me a refund saying it was nothing they can do. Horrible people with bad customer service skills wont be going back to this location ever again. Now i understand why the place were so empty due to poor customer service.
Food: 1
Service: 1
Very good place
Atmosphere: 5
Food: 5
Service: 3
Delicious pizza, had veg large cheese pizza with onions, capsicum and pineapple as sides, wait time was long even after I reached the shop to
Atmosphere: 5
Food: 4
Service: 4
Cheesy Garlic stuff crust
Atmosphere: 5
Food: 5
Service: 5
Employees always seemed to actively ignore me whenever I walk through the door. Have to stand at the counter for 10 minutes and we're going to get me my pizza.
Atmosphere: 2
Food: 3
Service: 3
Horrible experience, ordered a pizza online and was greeted by an employee who was taking orders up front who proceeded to go packages pizzas without washing his hands or using gloves after taking payments. He then proceeded to argue with me about not giving me garlic sauces which are shown as 1 coming with the pizza online and tried to say it doesn’t come with it despite me showing him the pizza online. Just asked for a refund, I’m glad the managers of this branch have put some kid in charge with no customer service skills or food service skills. Under no circumstance, is it okay to argue with a customer especially when you’re in the wrong. Will never come back to this location. Disgusting all around.
Atmosphere: 1
Food: 1
Service: 1
Paid for a $25 pizza and got what looked to be their $8.99 pizza, driver was gone had no way to take the pizza back AND it was undercooked couldn’t throw it in an oven. Let’s just say I didn’t eat. Delivery driver was rude. GLAD I DIDN'T TIP ONLINE which i usually do.
Atmosphere: 1
Food: 1
Service: 1
This last delivery was the last straw. I Ordered pizza, dessert, and a 2 liter. I only received a pizza. This is the 3rd or 4th time I’ve received an order with missing items.Also the delivery person “tapped” on my door and then left my pizza on the ground. I only heard them tap because I happened to be by my front door sweeping the foyer. And why would you leave my food outside on the ground in 30• weather at that?? Would you want someone to do that to your food? And no, I did not opt for contactless delivery.This place consistently delivers failed expectations. When I’ve called about the issues, the managers were always polite and offered credits or a refund which I appreciate; however, the root of the issue needs to be addressed. Any business should focus on being proactive not reactive.
Service: 1
I went yesterday to pick up my order. Paid and left to eat my food, Immediately felt sick.Friend pointed out that the workers did NOT have on gloves or hairnets AND on top of that 1 of the cashiers (luckily he didn't check me out but his dirty hands could've made my food)was multitasking flattening dough and going back and forth from making dough to checking out other people. NOT one time did we see him wash his hands.Will NOT be going back. I get that it was rush hour BUT SAFETY comes first.Dietary restrictions: Beef NO pork
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
How do you give someone’s order away!? It’s not that hard to verify a name. People order ahead for a reason, now because of your employee’s incompetence, I have to wait to have my order remade. Their response “would like you us to cancel it?” NOOOO I want you to use basic comprehension skills and pay attention to the order name! Annoying af
Atmosphere: 1
Food: 1
Service: 1
Got take out. Stuff crust pizza was great except for the bottom of the crust. It was a little gritty.
Atmosphere: 5
Food: 4
Service: 5
Pizza was delivered quicker than stated and quality was better than expected.
Food: 5
Service: 5
My partner and I love this papa John’s. We order here like once every two weeks. Never disappoints, always hot/fresh and delivers to us quickly. Love you spring road papa John’
Food: 5
Service: 5
Pizza came like this. Called and they just gave me a refund.