Bad experience, ordered the cake online Monday, and called on Friday to see if it was ready. No cake was made. They didn't even call me to say anything, so when I called, she said "bakers don't work today,sorry" on a Friday? OK. I won't order never again from here. Bad service.
Jyoti Kumar
My favorite bakery to go to. Bimla in thr bakery there is very friendly.
Karen Dupree
Fresh selection of muffins and breads.
Mark Threlkeld
Good bakery with friendly employees.
Mark M.
The worst Kroger on the planet. Understaffed, under stocked and managed by Big Boy Richard, who acts as if he cares less than zero about the No customer service. I was in the store 11/19/2021, from 7:28 PM to 8:00 PM. Wanted one item from the deli. No one there. Asked several store employees what the deal was in the deli, and no one knew anything. Finally I ask for a manager, and Richard comes waddling in with his enormous girth and tells me, "You know how it is." He called me a liar and said I had not been in the store that long. I suggested he check the security cameras. I was aggravated and Richard the Large told me to get out of the "god damn" store. You know when someone takes the Lord's name in vain, well it makes my blood a bit hot. I concede I did call him a fat slob. He attempted to press his bulk against me in that classic chest bump move. I left as I feared for my life as of Richard sat on me it would crush me! I asked his last name and he said, "None of your business." Perhaps he has no last name! I took my business just up the street to Publix, where I was welcomed, they even accepted the Kroger coupons, and customer service was excellent. Richard told me to never come to his store again. Way ahead of you my friend, no desire to return.
Myreon H.
This Kroger is horrible at night time. They close the store early, and are rude to their customers. I hope that Kroger sees they're losing business because of this, and fires the manager that allows this to go on. I've been to this Kroger countless times in the past, which suggests that the individual(s) making this decision are new, and are causing harm to the brand.
Jeff A.
One of the best Krogers around. But I still have to ask why would management find it necessary for a sign like this when everyone wants to ensure a clean and COVID safe environment?
Gliset H.
kroger centerville/springdale store.while shopping A contractor working on the store aprouch me and told me that I remove a tag from a cart that he was working on and that he need it back. I told him that the cart wasn't tag and since I have items already on the shopping cart i will let him get the cart back once I was finish shopping. He went and get another cart and started looking for me all over the store,. When i noticed it he stop and wait for me at one of the register. Once I finish paying he came to me again and told me that I was holding his work and started following me out the store. I ask one of the store bagers to call the manager, I left my shopping cart with another bager and when I comeback with manager to my shopping cart the guy was already took my groceries and move them to another cart. I complain again about that to the manager and she said that she will check the camaras. That I hope that she really do check the camaras since the guy told her that I Iie about removing a tag and get agresive against him. I hope kroger insvetigate this and ensure that this doesn't happen to another customer. Even a contractors should be hold accountable for his actions while working on the stores
Hush W.
Kroger has to do a much better job of keeping their parking lot clean. The carts are all over the lot and during this time of a pandemic there is no concern for sanitizing shopping carts or hand sanitizer upon entrance to the store. Let's not allow these business to take our neighborhood down.
Pat T.
I went to Kroger yesterday because I needed by diabetes meds, even though my back hurt very badly. I bought an 8 lb bag of Iams cat food. By the time I got to the checkout, I could barely stand. When I got to my car, I put the stuff in my trunk and put the cart in the corral. I did not see the large bag of cat food anywhere in the cart. This morning when we were looking for the cat food, it was not here. I called Kroger, they checked their video and said their bagger had put the bag in my cart, so it was my fault and they would not replace it! I worked there for 5 years, never heard such a thing, customers were always told, "No problem, come on back in with your receipt, we'll replace it". I have to go there for my prescriptions, won't be buying anything else.
I like this location, been going here for years! They have been hard in terms of inventory but the restock was not bad for the times I visited.Per the CoVid situation, they open at 8 in the morning. Got there by 8:30 and the parking lot was full. Only had a few items to pick up but the line was extremely long, the length passing all of the register lanes! As I was standing at the end then I saw a register about to open and the lady in front of me in line not paying attention. You can guess what happened after this but we were checked out fast by a friendly associate and on our way! Good thing to because I was already running late for work!
Susan Witherow Moorer
I know there's a lot going on right now. But the problem I had...no wipes for carts..no carts except all over the parking lot and no one bagging and only 2 lines open. They knew that they were going to be busy. In line for 20 mins and bagged my own food. Horrible. Managers name Donnie
Courtney S.
Tried to buy ground beef here, which was listed as being on sale. When the sale price didn't ring up, I asked the attendant (Lori) about it and she said that the sale sticker didn't apply to the product - even though it was the only price displayed with the product and even after I took a picture of the product with the sale sticker to show her(it's the only product even near the sale sticker). I've never witnessed such a rude and not accommodating worker, and I've worked a lot of retail/customer service jobs.
Pamela M.
Went to Kroger to pick up spinach, the simply organic brand...began chopping it up to see a couple of friendlies.....called the store...CS says, so do you want a refund....I was like well, I'm not eating this one, but there is Kroger closer to where I live as I was out in that area today. Can I exchange it there....yes, she says....any Kroger. I go on to mention how grossed out I was....guess what....NO EMPATHY at all or sorry that happened or ANYTHING! #DONE
Bad experience, ordered the cake online Monday, and called on Friday to see if it was ready. No cake was made. They didn't even call me to say anything, so when I called, she said "bakers don't work today,sorry" on a Friday? OK. I won't order never again from here. Bad service.
My favorite bakery to go to. Bimla in thr bakery there is very friendly.
Fresh selection of muffins and breads.
Good bakery with friendly employees.
The worst Kroger on the planet. Understaffed, under stocked and managed by Big Boy Richard, who acts as if he cares less than zero about the No customer service. I was in the store 11/19/2021, from 7:28 PM to 8:00 PM. Wanted one item from the deli. No one there. Asked several store employees what the deal was in the deli, and no one knew anything. Finally I ask for a manager, and Richard comes waddling in with his enormous girth and tells me, "You know how it is." He called me a liar and said I had not been in the store that long. I suggested he check the security cameras. I was aggravated and Richard the Large told me to get out of the "god damn" store. You know when someone takes the Lord's name in vain, well it makes my blood a bit hot. I concede I did call him a fat slob. He attempted to press his bulk against me in that classic chest bump move. I left as I feared for my life as of Richard sat on me it would crush me! I asked his last name and he said, "None of your business." Perhaps he has no last name! I took my business just up the street to Publix, where I was welcomed, they even accepted the Kroger coupons, and customer service was excellent. Richard told me to never come to his store again. Way ahead of you my friend, no desire to return.
This Kroger is horrible at night time. They close the store early, and are rude to their customers. I hope that Kroger sees they're losing business because of this, and fires the manager that allows this to go on. I've been to this Kroger countless times in the past, which suggests that the individual(s) making this decision are new, and are causing harm to the brand.
One of the best Krogers around. But I still have to ask why would management find it necessary for a sign like this when everyone wants to ensure a clean and COVID safe environment?
kroger centerville/springdale store.while shopping A contractor working on the store aprouch me and told me that I remove a tag from a cart that he was working on and that he need it back. I told him that the cart wasn't tag and since I have items already on the shopping cart i will let him get the cart back once I was finish shopping. He went and get another cart and started looking for me all over the store,. When i noticed it he stop and wait for me at one of the register. Once I finish paying he came to me again and told me that I was holding his work and started following me out the store. I ask one of the store bagers to call the manager, I left my shopping cart with another bager and when I comeback with manager to my shopping cart the guy was already took my groceries and move them to another cart. I complain again about that to the manager and she said that she will check the camaras. That I hope that she really do check the camaras since the guy told her that I Iie about removing a tag and get agresive against him. I hope kroger insvetigate this and ensure that this doesn't happen to another customer. Even a contractors should be hold accountable for his actions while working on the stores
Kroger has to do a much better job of keeping their parking lot clean. The carts are all over the lot and during this time of a pandemic there is no concern for sanitizing shopping carts or hand sanitizer upon entrance to the store. Let's not allow these business to take our neighborhood down.
I went to Kroger yesterday because I needed by diabetes meds, even though my back hurt very badly. I bought an 8 lb bag of Iams cat food. By the time I got to the checkout, I could barely stand. When I got to my car, I put the stuff in my trunk and put the cart in the corral. I did not see the large bag of cat food anywhere in the cart. This morning when we were looking for the cat food, it was not here. I called Kroger, they checked their video and said their bagger had put the bag in my cart, so it was my fault and they would not replace it! I worked there for 5 years, never heard such a thing, customers were always told, "No problem, come on back in with your receipt, we'll replace it". I have to go there for my prescriptions, won't be buying anything else.
Restaurantji Recommends
I like this location, been going here for years! They have been hard in terms of inventory but the restock was not bad for the times I visited.Per the CoVid situation, they open at 8 in the morning. Got there by 8:30 and the parking lot was full. Only had a few items to pick up but the line was extremely long, the length passing all of the register lanes! As I was standing at the end then I saw a register about to open and the lady in front of me in line not paying attention. You can guess what happened after this but we were checked out fast by a friendly associate and on our way! Good thing to because I was already running late for work!
I know there's a lot going on right now. But the problem I had...no wipes for carts..no carts except all over the parking lot and no one bagging and only 2 lines open. They knew that they were going to be busy. In line for 20 mins and bagged my own food. Horrible. Managers name Donnie
Tried to buy ground beef here, which was listed as being on sale. When the sale price didn't ring up, I asked the attendant (Lori) about it and she said that the sale sticker didn't apply to the product - even though it was the only price displayed with the product and even after I took a picture of the product with the sale sticker to show her(it's the only product even near the sale sticker). I've never witnessed such a rude and not accommodating worker, and I've worked a lot of retail/customer service jobs.
Went to Kroger to pick up spinach, the simply organic brand...began chopping it up to see a couple of friendlies.....called the store...CS says, so do you want a refund....I was like well, I'm not eating this one, but there is Kroger closer to where I live as I was out in that area today. Can I exchange it there....yes, she says....any Kroger. I go on to mention how grossed out I was....guess what....NO EMPATHY at all or sorry that happened or ANYTHING! #DONE
Tasty!..... My fantasy!