Steak 'n Shake

1610 Scenic Hwy S SW, Snellville
(770) 978-8787

Recent Reviews

Close2Kee

Our Food was Amazing.Great Quality and Fresh Taste.We accessed the Drive Thru and the server delivered Exceptional Customer Service.Thank You Steak 'n Shake staff!

Brandi Maze

These people don't deserve their jobs. Not only will they not serve walk-up customers, but when we called to ask if we could somehow order and pickup as walk-up customers the woman working refused us with no explanation or assistance, and as we were still talking proceeded to hang up on us. Then, they would not answer the phone when we called back to speak with a manager. To me, this sounds like pure laziness. But laziness is never effective enough without unfriendliness, rudeness, and the general disregard for your business and your customer. Total slackers! I wouldn't eat there on principle alone, not to mention what these uninterested employees are doing or not doing to the food!

Tell All Inc

I love to come to get the chicken fingers but dislike I have to pay for the half cup of extra honey mustard I like. I really wish restaurants would not charge for an extra dressing.

Gwen Scott

The employees are usually very nice. One thing I don't like at the fast food chain is that they place the condiments on top of your food. Why can't they place them at the bottom of the bag. Those little rascals (condiments) I'm sure have been thur a lot of hands, I don't feel comfortable with them on my food. Other then that the staff is pretty cool???.

dave fill

A Terribly Disappointing visit to one of my favorite places.☹My son and I each placed mobile orders, upgrading our sides to cups of chili, at a cost of an additional dollar. We also upsized our drinks. The chili was closer to the consistency of tomato soup, with very few beans or meat. The sodas were packed with ice, with perhaps 8 oz of product in a 32 oz cup.I am afraid of this location shutting down, as so many other stores have done. We used to visit the Madison or Athens locations but both sadly, are now history.The manager did replace the food order. But the poor experience will live on. Heading to Quik Trip now to get another Diet Coke...

Yung Effen

This spot has always a favorite of mine for burgers, specifically smash-burgers. The shakes are pretty great too, my favorite is the M&M shake which i’m not sure if they always have it or if it’s limited. You can’t beat the 4-4-4 deal they have here, get yourself a double cheese steakburger with delicious slaw, fries, and a cookie for only $4. The interior however, could use a redesign and repainting. It feels too old-timey and a little rundown because of the color scheme. Amazing burgers and decent service regardless.

kendrick thomas

They dont carry smoothies, but the service and milkshake was good, can't go wrong w the Frisco melt

Debra Parmer

5/4. you were the only place I ate before I got violently ill. “The stomach flu is spread by the ‘oral-fecal rout,’ which means the viruses from infected feces or vomit find their way into our mouths from either touching a contaminated surface and then touching your face or eating/drinking contaminated foods and/or water". I would like to know if anyone else got sick.

Cerinity’s w0rld (highsocksss)

sun/apr/25/21steak ‘n shake is known for being 24 hours but they close at 12, we came for just fried at 11:59 and two of them started talking on the mic saying that they were closed and one of them had an attitude, idk where the night manager was but he clearly wasn’t there because he actually does his job right they were being lazy , there were even still people INSIDE.

Chef Demetris Dixon

I had the $4.00 dollar Double cheese burger meal. It was very good,always on point. I Also had,A,Extra order of free fries.

James Jackson

Very nice and friendly. Good burgers

Cerinity’s w0rld

sun/apr/25/21steak ‘n shake is known for being 24 hours but they close at 12, we came for just fried at 11:59 and two of them started talking on the mic saying that they were closed and one of them had an attitude, idk where the night manager was but he clearly wasn’t there because he actually does his job right they were being lazy , there were even still people INSIDE.

Lawrence Post

It was good food as always. The dining room was shut off as if under construction.

Kevin Khuu

Drive thru is consistently fast compared to Duluth.

Carol F.

Just wanted to take the family out but left because we would have been required to eat in the car which is a disaster with little ones. I guess they don't need the biz.

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