I did an order online through the app. I have never had a problem until today! The app said my order was paid for, and it would be 15 minutes. I arrived at Pizza Hut for contactless service. I called the restaurant because it was about 20 minutes by the time I arrived. The call center answered and transferred my call, and it was disconnected. I was told the lobby was full, and that's why they didn't answer the call earlier. I was sitting outside, and the lobby was empty.I checked my NFCU account, and the charge was pending. The manager Aura told me she didn't receive the payment and would not give me my order. I showed her my NFCU and Pizza Hut account where you could see the transactions.Aura stated she still couldn't give me my pizza. Aura showed me a receipt with a different amount than what I ordered. Pizza Hut needs to remedy this issue.I called NFCU and spoke with Robert to see if my transaction went through. I asked him to speak with the manager, Aura.Robert confirmed my transaction posted and gave Aura the transaction number. Aura still would not give me my pizza. Aura stated their system never received my transaction.Ask Aura to call her GM and her to call me.If I get Pizza Hut ever again, it will be somewhere else. Pizza Hut STOLE $46.70 from me.The manager should be able to contact the GM immediately. Aura told me her draw would have to be cashed out before I could my money back.
Karen Price
The food was excellent. If you remember Pizza Hut as a childhood favorite, go back. It's still that good!
Overpriced for a simple cheese pizza. They charge extra for a pan crust that used to be standard. And when I was emailed a promise for a free large pizza with purchase, I never received the coupon for such. A SCAM, for sure!3/9/24As a follow-up, this store manager reached out to me and apologized for this service... but then offered a coupon for a free pizza WHEN I ORDER ANOTHER PIZZA. So, apparently to get a free pizza from ordering one by their add, you have to actually buy 2 before you'll get one for free. As it was, a straight cheese pizza pan crust was $17.49! Don't be scammed by this restaurant!
Atmosphere: 1
Food: 3
Service: 1
Sullivan Rickey
The parts guy Sullivan five stars, overly knowledgeable of all parts for all vehicles foreign or domestic.
Atmosphere: 5
Service: 5
Juanita Douglas
Went and placed a to go order. The order was spot on even though my Granddaughters like their pizza a certain way.There was enough food for 3 meals.
Ordered carryout yesterday and it was ok.Pizza was not fully cooked and barely had any cheese on it. My stomach has been upset since eating my food- not sure what's going on there, but definitely not a great experience.I will say, it was prepared quickly. But that's about it
Atmosphere: 3
Food: 3
Service: 3
Judy Fairbanks
What made it so good was the sweet lady at the cash register. Her name was Holly. She was so kind. It was actually nice listening to her interact with everyone. She made me feel better (stressful day/month) just listening to her. I pray she is blessed abundantly?❤️
Food: 4
Service: 5
Nate Austin
i love
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Supreme Pizza, Traditional Wings, Pepperoni Pizza
Bruce Copeland
Everything was great!Parking: Easy in and out!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Carol Lanham
The pizza is a great value. I have always had good experiences at this location.Vegetarian options: I wish they had spinach, but their mushrooms are always fresh.
Play pan pizza it was delicious
I did an order online through the app. I have never had a problem until today! The app said my order was paid for, and it would be 15 minutes. I arrived at Pizza Hut for contactless service. I called the restaurant because it was about 20 minutes by the time I arrived. The call center answered and transferred my call, and it was disconnected. I was told the lobby was full, and that's why they didn't answer the call earlier. I was sitting outside, and the lobby was empty.I checked my NFCU account, and the charge was pending. The manager Aura told me she didn't receive the payment and would not give me my order. I showed her my NFCU and Pizza Hut account where you could see the transactions.Aura stated she still couldn't give me my pizza. Aura showed me a receipt with a different amount than what I ordered. Pizza Hut needs to remedy this issue.I called NFCU and spoke with Robert to see if my transaction went through. I asked him to speak with the manager, Aura.Robert confirmed my transaction posted and gave Aura the transaction number. Aura still would not give me my pizza. Aura stated their system never received my transaction.Ask Aura to call her GM and her to call me.If I get Pizza Hut ever again, it will be somewhere else. Pizza Hut STOLE $46.70 from me.The manager should be able to contact the GM immediately. Aura told me her draw would have to be cashed out before I could my money back.
The food was excellent. If you remember Pizza Hut as a childhood favorite, go back. It's still that good!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Meat Lovers Pizza
Use the app and take out.
Atmosphere: 3
Food: 5
Service: 5
Overpriced for a simple cheese pizza. They charge extra for a pan crust that used to be standard. And when I was emailed a promise for a free large pizza with purchase, I never received the coupon for such. A SCAM, for sure!3/9/24As a follow-up, this store manager reached out to me and apologized for this service... but then offered a coupon for a free pizza WHEN I ORDER ANOTHER PIZZA. So, apparently to get a free pizza from ordering one by their add, you have to actually buy 2 before you'll get one for free. As it was, a straight cheese pizza pan crust was $17.49! Don't be scammed by this restaurant!
Atmosphere: 1
Food: 3
Service: 1
The parts guy Sullivan five stars, overly knowledgeable of all parts for all vehicles foreign or domestic.
Atmosphere: 5
Service: 5
Went and placed a to go order. The order was spot on even though my Granddaughters like their pizza a certain way.There was enough food for 3 meals.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Supreme Pizza, Pepperoni Pizza
Aura is amazing and this is one of the cleanest fastest pizza huts I have ever been to. A+
Atmosphere: 5
Food: 5
Service: 5
Going back there really soon get a new Yorker style pizza scent I know they still offer it and serve and food is amazing taste Everytime I go Pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Meat Lovers Pizza
Pizza a little too
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Ordered carryout yesterday and it was ok.Pizza was not fully cooked and barely had any cheese on it. My stomach has been upset since eating my food- not sure what's going on there, but definitely not a great experience.I will say, it was prepared quickly. But that's about it
Atmosphere: 3
Food: 3
Service: 3
What made it so good was the sweet lady at the cash register. Her name was Holly. She was so kind. It was actually nice listening to her interact with everyone. She made me feel better (stressful day/month) just listening to her. I pray she is blessed abundantly?❤️
Food: 4
Service: 5
i love
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Supreme Pizza, Traditional Wings, Pepperoni Pizza
Everything was great!Parking: Easy in and out!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
The pizza is a great value. I have always had good experiences at this location.Vegetarian options: I wish they had spinach, but their mushrooms are always fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Lovers Pizza