The workers didn’t seem rude but the food wasn’t the best, the burger I got was like charred burnt and I got literally 4 onion rings with my meal. Feels like a waste of money.
Went to order and they was not taking orders in turn with the double drive tru, kept telling me to speak up and had to repeat my sides 3 times, but then tells me not to yell, like maybe listen and stop having background convos the first 2 times and I wouldn’t have to yell and your attitude at the drive tru was trash if you didn’t wanna work why you come in
Atmosphere: 1
Food: 1
Service: 1
Robin Gigar
The burgers were excellent, the menu pricing was rather misleading, however. The server was very friendly but the wait time for the food was long.
Atmosphere: 5
Food: 5
Service: 5
Bryce Martin
HOW IS COOKOUT ALWAYS OUT OF COOKOUT SAUCE!!!!!!! MAKE IT MAKE
Atmosphere: 3
Food: 5
Service: 1
Tom Sweeney
Cookout has the best fast food burger in the history of the world. The end.
Food: 5
Service: 5
Becky Hendrix
Employee was rude to us as well as to a fellow employee just trying to make sure the order was correct. This was one of the only places in town worth coming to but not anymore. Plus the order was still wrong. Will not be returning to this one.
Atmosphere: 1
Food: 4
Service: 1
lexie Marie
I mean the food is sub par. It honestly is a hit or miss place. Sometimes the food is great, sometimes it is burnt/dry/and half frozen all at the same time. I am very curious on how the cooks manage to do that. The intercom sucks. You have to yell into it, and the person who is working it will most likely ask you to speak up several time, even if you are yelling. The people at the drive window do not put your food in a bag, and depending on who is working, it is a game of catch (this goes for food, drinks, and also money). Sometimes it is handed to you nicely, other times it is shoved at you. You should always be prepared or it will fall. Honestly I don’t really expect perfect service, I know what I am getting into when I come to cookout. Obviously the issues at this location will never change. So many bad reviews, and yet they all get the same auto generated message from “ the owner”. All the issues voiced in these reviews are still problems, so no one is listening anyways. Go to cookout, don’t go to cookout. Depending on the day, you might miss out on good food, or you might miss out on your drinks and food being thrown at you. Will you take the chance or will you play it safe. Will say the cheese bites are always pretty good.??♀️
Atmosphere: 1
Food: 3
Service: 2
Toni Lyn Coleman
I wish there was an option to put negative stars. This place should be shut down. The service was NON existing. We waited dam near 30 minutes in the drive-through. 3 people next to us left. When the guy started talking, he was not only screaming at us through the mic, but he wouldn't even let us finish talking before he cut us off to ask us the next question. The window to the drive-through looked like 12 milkshakes had been spilled on it, and nobody has cleaned it in months. Our food was SHOVED to us with no bag, just 4 to go containers stacked on top of each other. No napkins. The order of onion rings had THREE onion rings. The cheese bites had FOUR. The milkshakes were labeled incorrectly... It was just a complete disaster of an experience, and we will NEVER go back.
Dijah Le'Shae Robinson
I need whoever was taking orders at around 5:55pm today to really listen to their customers requests when orders are being placed. I felt that you were very loud and a little rude. I understand some people have bad days, make mistakes, customers may talk to low, your mic may be to loud, or whatever but when we try to correct you, because you misheard us then you proceed to still not listen, rush us with the order, and put whatever you want on the order is not cool. Then to get to the front and it seems to be an issue because you say you already fixed the food but we didn't want to pay for something we didn't ask for then to find out the order still was incorrect after we received it. The service here wasn't great at all. Hopefully, it will be better in the future.
Food: 4
Service: 2
Christina Sheffield
Whoever's handling the money at the window through the draft through is not given back the correct changethey're keeping like your change and just giving you the dollar amount back, hoping you're not saying anything doing that? A note times throughout a day really adds up for them. It takes us a second to catch on, but they make big bank off this business for that. By short changing their customers, the valued customers so I will no longer be going through the drive through and I will need to receive every time I get changed from any of their employees if I even choose to ever support their business again. It doesn't matter how little or how much I was short. Changed the fact of the matter isn't my value customerand was not treated as such
I DID NOT RECIVE MY MILKSHAKE UNTIL AN HOUR LATER AND TELL THAT LADY TO TAKE THAT BLONDE WIG OFF CUS SHE KNO GOOD AND WELL BLONDE DONT FIT EVERYBODY CUS SHE REALLY THOUGHT SHE WAS ONE OF THEM IG AND ONLY FANS MODLES AND TELL HER SHE NEED TO FILE A LAWSUIT AGAINST HER
I can deal with the rudeness from the employees but this BBQ Chicken is a disgrace to the soul that was sacrificed. The chicken used for this should have been set free instead of slaughtered to be this. Do better CookOut . And please give me more than 4 onion rings ?
The workers didn’t seem rude but the food wasn’t the best, the burger I got was like charred burnt and I got literally 4 onion rings with my meal. Feels like a waste of money.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Cheeseburger & Fries, Onion Rings
Went to order and they was not taking orders in turn with the double drive tru, kept telling me to speak up and had to repeat my sides 3 times, but then tells me not to yell, like maybe listen and stop having background convos the first 2 times and I wouldn’t have to yell and your attitude at the drive tru was trash if you didn’t wanna work why you come in
Atmosphere: 1
Food: 1
Service: 1
The burgers were excellent, the menu pricing was rather misleading, however. The server was very friendly but the wait time for the food was long.
Atmosphere: 5
Food: 5
Service: 5
HOW IS COOKOUT ALWAYS OUT OF COOKOUT SAUCE!!!!!!! MAKE IT MAKE
Atmosphere: 3
Food: 5
Service: 1
Cookout has the best fast food burger in the history of the world. The end.
Food: 5
Service: 5
Employee was rude to us as well as to a fellow employee just trying to make sure the order was correct. This was one of the only places in town worth coming to but not anymore. Plus the order was still wrong. Will not be returning to this one.
Atmosphere: 1
Food: 4
Service: 1
I mean the food is sub par. It honestly is a hit or miss place. Sometimes the food is great, sometimes it is burnt/dry/and half frozen all at the same time. I am very curious on how the cooks manage to do that. The intercom sucks. You have to yell into it, and the person who is working it will most likely ask you to speak up several time, even if you are yelling. The people at the drive window do not put your food in a bag, and depending on who is working, it is a game of catch (this goes for food, drinks, and also money). Sometimes it is handed to you nicely, other times it is shoved at you. You should always be prepared or it will fall. Honestly I don’t really expect perfect service, I know what I am getting into when I come to cookout. Obviously the issues at this location will never change. So many bad reviews, and yet they all get the same auto generated message from “ the owner”. All the issues voiced in these reviews are still problems, so no one is listening anyways. Go to cookout, don’t go to cookout. Depending on the day, you might miss out on good food, or you might miss out on your drinks and food being thrown at you. Will you take the chance or will you play it safe. Will say the cheese bites are always pretty good.??♀️
Atmosphere: 1
Food: 3
Service: 2
I wish there was an option to put negative stars. This place should be shut down. The service was NON existing. We waited dam near 30 minutes in the drive-through. 3 people next to us left. When the guy started talking, he was not only screaming at us through the mic, but he wouldn't even let us finish talking before he cut us off to ask us the next question. The window to the drive-through looked like 12 milkshakes had been spilled on it, and nobody has cleaned it in months. Our food was SHOVED to us with no bag, just 4 to go containers stacked on top of each other. No napkins. The order of onion rings had THREE onion rings. The cheese bites had FOUR. The milkshakes were labeled incorrectly... It was just a complete disaster of an experience, and we will NEVER go back.
I need whoever was taking orders at around 5:55pm today to really listen to their customers requests when orders are being placed. I felt that you were very loud and a little rude. I understand some people have bad days, make mistakes, customers may talk to low, your mic may be to loud, or whatever but when we try to correct you, because you misheard us then you proceed to still not listen, rush us with the order, and put whatever you want on the order is not cool. Then to get to the front and it seems to be an issue because you say you already fixed the food but we didn't want to pay for something we didn't ask for then to find out the order still was incorrect after we received it. The service here wasn't great at all. Hopefully, it will be better in the future.
Food: 4
Service: 2
Whoever's handling the money at the window through the draft through is not given back the correct changethey're keeping like your change and just giving you the dollar amount back, hoping you're not saying anything doing that? A note times throughout a day really adds up for them. It takes us a second to catch on, but they make big bank off this business for that. By short changing their customers, the valued customers so I will no longer be going through the drive through and I will need to receive every time I get changed from any of their employees if I even choose to ever support their business again. It doesn't matter how little or how much I was short. Changed the fact of the matter isn't my value customerand was not treated as such
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Cheeseburger & Fries
Restaurantji Recommends
I DID NOT RECIVE MY MILKSHAKE UNTIL AN HOUR LATER AND TELL THAT LADY TO TAKE THAT BLONDE WIG OFF CUS SHE KNO GOOD AND WELL BLONDE DONT FIT EVERYBODY CUS SHE REALLY THOUGHT SHE WAS ONE OF THEM IG AND ONLY FANS MODLES AND TELL HER SHE NEED TO FILE A LAWSUIT AGAINST HER
Atmosphere: 1
Food: 1
Service: 1
Messed up two of the 4 orders we
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Quesadilla, Honey Mustard Wrap
The food was hot. The cashier was very friendly, professional, and provided excellent service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger & Fries, Banana Pineapple Milkshake, Steak Style, Regular Bacon Cheeseburger, Cheesecake, Bacon Wrap, Hot Dog, Slaw, Onion Rings, Reg 1 4 lb Hamburger Cajun Chicken, Cheese Fries, Quesadilla, Corndog, Big Double Burger, Chicken Nuggets, Regular Burger with Cheese Fries, Honey Mustard Wrap, Chili, Reg Fries 350, BBQ Sandwich
Has the best
Atmosphere: 5
Food: 5
Service: 5
I can deal with the rudeness from the employees but this BBQ Chicken is a disgrace to the soul that was sacrificed. The chicken used for this should have been set free instead of slaughtered to be this. Do better CookOut . And please give me more than 4 onion rings ?
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Onion Rings