I placed a delivery order through the app for two meals that came up to $40…. a little ridiculous but that’s not the reason for my complaint. When the food arrives I notice I only received one drink and one set of cookies. I placed a call back to the store just to get a refund for the meal part of it and the girl who answered the phone was very rude and told me the only thing we could do is drive up there and get it. I had placed a delivery order for a reason if i could’ve drove i would’ve picked it up in the first place. I’m not so much mad or upset part of my order was missing it’s how the girl on the phone handled the situation and how rude she was for no reason, I understand it was late, however, I was not rude with her so there was no need for the attitude.
Food: 2
Service: 1
Jeremy Terhaar
Great food!
Atmosphere: 5
Food: 5
Service: 5
Susan Cranford
The people are very the food is great and the store. .even the restrooms are
Atmosphere: 5
Food: 5
Service: 5
Life With Tanai
They was not happy at all if your making my sandwich be happy don’t have an attitude about it then if I ask for extra anything I know it’s extra money that mean I don’t paying extra ….rude they was him and that
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookies, Tuna
Meya Adams
The worker here is so disgusting and unprofessional. #1 his hygiene is horrible. He has DANDRUFF on his shirt. I didn’t notice till after he fixed my sandwich. His hands were disgusting there was crud built around them. Also he is blasting music with heavy profanity from his cellphone. Everytime I go into this subway he is there. Like he basically lives inside the restaurant. He is either working or in the booth with a duffle bag. I really would like my money back for this experience. I will NEVER EVER DINE at this subway again.It is unsanitary and has a very unpleasant environment.
Connie C
First off, let me say I usually go to the Subway on Northside Drive and their chicken teriyaki is incredible and even though the service is lacking, it is my favorite place to eat. I went to the Subway on Lanier Rd because I was out and it was closer. When I walked in I wasn't greeted and the Sandwich Artist wasn't super-excited to be there. What has happened to friendly customer service? The lettuce looked a little wilted, so I went with spinach instead. The food was fairly good. I had a coupon and I am on a budget, so only the price on the coupon is what I wanted to spend. When the total on the screen showed a higher price than what my total should have been, I questioned the Sandwich Artist and she assured me the total was the coupon price plus tax. Later, on my receipt, I noticed that a tip had been added when I hadn't authorized it. She bold-faced lied to me. I don't appreciate that, and I won't be returning to this store. I am looking for the manager's information to contact them about this situation. These managers need to encourage better customer service.
Corey Blizard
This is absolutely the best Subway experience I've had....the food was so fresh and you could taste every ingredient....Kenny- you are top notch, sir....should be manager or district manager to teach others about customer serviceWas in the middle of making his own lunch and made a custom sandwich called " Mississippi Potroast".....literally, the best sandwich I've ever eatin....bravo, sirI hope corporate promotes you for giving a damn ??
Atmosphere: 5
Food: 5
Service: 5
Tanner Taylor
Great atmosphere at this
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, All
Alayna
This subway and the employees are so chill. My food is always perfect and done pretty quick love y’all ❤️ literally keep doing you
Very rude staff
Atmosphere: 1
Food: 3
Service: 1
I placed a delivery order through the app for two meals that came up to $40…. a little ridiculous but that’s not the reason for my complaint. When the food arrives I notice I only received one drink and one set of cookies. I placed a call back to the store just to get a refund for the meal part of it and the girl who answered the phone was very rude and told me the only thing we could do is drive up there and get it. I had placed a delivery order for a reason if i could’ve drove i would’ve picked it up in the first place. I’m not so much mad or upset part of my order was missing it’s how the girl on the phone handled the situation and how rude she was for no reason, I understand it was late, however, I was not rude with her so there was no need for the attitude.
Food: 2
Service: 1
Great food!
Atmosphere: 5
Food: 5
Service: 5
The people are very the food is great and the store. .even the restrooms are
Atmosphere: 5
Food: 5
Service: 5
They was not happy at all if your making my sandwich be happy don’t have an attitude about it then if I ask for extra anything I know it’s extra money that mean I don’t paying extra ….rude they was him and that
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookies, Tuna
The worker here is so disgusting and unprofessional. #1 his hygiene is horrible. He has DANDRUFF on his shirt. I didn’t notice till after he fixed my sandwich. His hands were disgusting there was crud built around them. Also he is blasting music with heavy profanity from his cellphone. Everytime I go into this subway he is there. Like he basically lives inside the restaurant. He is either working or in the booth with a duffle bag. I really would like my money back for this experience. I will NEVER EVER DINE at this subway again.It is unsanitary and has a very unpleasant environment.
First off, let me say I usually go to the Subway on Northside Drive and their chicken teriyaki is incredible and even though the service is lacking, it is my favorite place to eat. I went to the Subway on Lanier Rd because I was out and it was closer. When I walked in I wasn't greeted and the Sandwich Artist wasn't super-excited to be there. What has happened to friendly customer service? The lettuce looked a little wilted, so I went with spinach instead. The food was fairly good. I had a coupon and I am on a budget, so only the price on the coupon is what I wanted to spend. When the total on the screen showed a higher price than what my total should have been, I questioned the Sandwich Artist and she assured me the total was the coupon price plus tax. Later, on my receipt, I noticed that a tip had been added when I hadn't authorized it. She bold-faced lied to me. I don't appreciate that, and I won't be returning to this store. I am looking for the manager's information to contact them about this situation. These managers need to encourage better customer service.
This is absolutely the best Subway experience I've had....the food was so fresh and you could taste every ingredient....Kenny- you are top notch, sir....should be manager or district manager to teach others about customer serviceWas in the middle of making his own lunch and made a custom sandwich called " Mississippi Potroast".....literally, the best sandwich I've ever eatin....bravo, sirI hope corporate promotes you for giving a damn ??
Atmosphere: 5
Food: 5
Service: 5
Great atmosphere at this
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, All
This subway and the employees are so chill. My food is always perfect and done pretty quick love y’all ❤️ literally keep doing you
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Contaminated food I got real bad food poisoning from here
Delicious subs the Subway ?
Atmosphere: 5
Food: 5
Service: 5
The bread is smells like it was just baked on site, the toppings looked fresh, the Subway was clean and the staff were very welcoming
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Not a lot of people inside. Can get waited on fast. Lettuce wasn't turning brown..
Atmosphere: 4
Food: 4
Service: 4
How about you change your freaking hours to match when you're actually open...