We made a fairly large purchase, part of that purchase was two of the sourdough burger meals before traveling to the city a few evenings ago now, when we began to the sourdough burgers we were disgustly disappointed that the buns had not been toasted, they were extremely and unpleasantly soft for such hearty meat. After attempting to call we decided to return with our receipt as soon as we were able which was a day later. When I spoke to the manager on duty Dora, she informed me that the owner does not want the customers compensated without the return of food. How bogus. If I had to turn around from heading to the city I would have wanted much more than replacement of my food for the inconvenience and even money for my charging.She then asked for pictures which I didn’t think of taking.After I pointed out the obvious, she said “everyone makes mistakes”. Exactly! So, its inappropriate to expect me to fix my mistake of not turning around and also not thinking of taking pictures. If this is accurateThis checkers owner should not be so greedy towards his customers of some years and compensate accordingly for his staffs mistakes. Which in actuality that seems like no mistake but laziness trying to cut a few corners since we had a large order and there was a vehicle behind us.Pretty bad. It doesn’t seem to get worse than this.When we came through with our receipt I hadn’t wanted replacement since we had just eaten dinner at another local fast food place but i did want to receive a credit for next time but she was unwilling. It sounded like she deals with a very stingy owner that doesn’t mind if the customers are paying but not receiving and maybe he even prefers it to fatten his pockets. This type of person is the worst and it’s hard to want to continue to return when things like this happen and it’s allowed. I see a fake email address is also given. Let’s just cook at home people. They sell checkers brand fries now at the grocer.Went back and they offered to replace the two burgers and said if I wanted cash credit I should have turned around the same day. They should have toasted the buns the same day! Won’t return! It’s too hit or miss. Hoping it closes down along with all the others. Just bc of the type of people that own it. ?
Atmosphere: 1
Food: 2
Service: 3
Ana C.
This is in reference to the DUMP Checkers on Lawrenceville -Suwanee Rd.,I'm Suwanee This place is a Sess pool with no "WORKING PHONE," to call them back about the filthy nasty food they serve there. The food will make you sick with the amount of Salt they put in the very very processed "Food" they sling out of the window at that location. The owner won't allow the workers to replace a order that was soooooooo full of salt that it sent me to the ER.....STAY AWAY FROM THIS PLACE....AGAIN ,THERE IS NO WORKING PHONE AT THIS LOCATION TO CALL AND COMPLAIN ABOUT THE FOOD!
Atmosphere: 1
Food: 1
Service: 1
A.L. Tresvant
Hot and fresh! Delicious!
Atmosphere: 5
Food: 5
Service: 5
LittleBabyMonkey
they set up some sort of AI in the drive through and i felt dumb for talking to it. it's like a customer support phone line taking your order. it's creepy. just give the lady the headset back.
Atmosphere: 1
Food: 3
Service: 1
Denovian Marks
I don't really have words to say about these places I thought that the service was bad just the one that I visited but it seems as of all the locations have the same issues, so I have decided to take them off the list of fast food places to eat. The food I have no doubt is good when made correctly, but it's the people who works at these places and their attitudes towards customers that really gets me. Having someone to choose to patronize your establishment is a privilege and not a right, but the staff seems to think the opposite and there for comes the attitude because they got your order wrong or the fact that you have to repeat your order multiple times and they still gets it wrong. I really hate saying this because I really like checkers but not any longer and I couldn't and wouldn't recommend this place to anyone. And my job is about 5 minutes from a Checkers and I drive 12 in the other direction to get food. I hope that things get better, but until then it's not the place to eat.
Atmosphere: 1
Food: 1
Service: 1
Alfonso Rivas
Great customer service as well great food thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Buford, French Fries, Spicy Chicken Sandwich, 5pc Classic Wings Combo, Large Fries Medium Fries, Double Fry Lover's Burger
Candace
I tried calling none of the numbers worked. There was some type of animal hair in my food and I’m so traumatized! This is unacceptable !! I’m soooo upset that I ate my sandwich before I opened my fries . I will reach out and take necessary step for you guy to hold yourself accountable. Disgusting and
Atmosphere: 1
Food: 1
Service: 1
pink dog
I literally just left pleasant hill not only was this place food fresher it was $3 more for the same meal. Crazy how the same food an couple exits apart cost so different. Guess it's up in the air if I would come back. Pay more for the same food..smh thanks for the fresh sandwich
Best late night stop!I've never been here during the day but at NIGHT fantastic!!! The employees are always friendly, the food is out quick, the food is always hot, and the food is always delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Large Fries Medium Fries
Debbie Roman
It was clean.
Atmosphere: 4
Food: 3
Service: 4
Daniel Akins
I haven't even seen a Checkers in a long time. I decided to stop here on a whim and was reminded why so many have been closed down. The service was fine, but the food was cooked in old grease. I couldn't even finish my fries, which used to be my favorite part.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Double Fry Lover's Burger
Gilbert Wade
Food was poor and I could tell it was cooked long before my order. Big store but bad service, and unkempt property .
Atmosphere: 2
Food: 2
Service: 3
Stephen H
I ate here on Monday night (10/9) got the Baconzilla, and by Tuesday morning I was severely sick/vomiting/other food poisoning symptoms. It was the only thing I ate all day so I know for a fact it was the burger. I ended up being so sick I couldn’t go to work until Thursday. Please check your meat!!
Best bq bugers
Atmosphere: 5
Food: 5
Service: 5
I was in and out, pleasant service.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Funnel Cake Fries
We made a fairly large purchase, part of that purchase was two of the sourdough burger meals before traveling to the city a few evenings ago now, when we began to the sourdough burgers we were disgustly disappointed that the buns had not been toasted, they were extremely and unpleasantly soft for such hearty meat. After attempting to call we decided to return with our receipt as soon as we were able which was a day later. When I spoke to the manager on duty Dora, she informed me that the owner does not want the customers compensated without the return of food. How bogus. If I had to turn around from heading to the city I would have wanted much more than replacement of my food for the inconvenience and even money for my charging.She then asked for pictures which I didn’t think of taking.After I pointed out the obvious, she said “everyone makes mistakes”. Exactly! So, its inappropriate to expect me to fix my mistake of not turning around and also not thinking of taking pictures. If this is accurateThis checkers owner should not be so greedy towards his customers of some years and compensate accordingly for his staffs mistakes. Which in actuality that seems like no mistake but laziness trying to cut a few corners since we had a large order and there was a vehicle behind us.Pretty bad. It doesn’t seem to get worse than this.When we came through with our receipt I hadn’t wanted replacement since we had just eaten dinner at another local fast food place but i did want to receive a credit for next time but she was unwilling. It sounded like she deals with a very stingy owner that doesn’t mind if the customers are paying but not receiving and maybe he even prefers it to fatten his pockets. This type of person is the worst and it’s hard to want to continue to return when things like this happen and it’s allowed. I see a fake email address is also given. Let’s just cook at home people. They sell checkers brand fries now at the grocer.Went back and they offered to replace the two burgers and said if I wanted cash credit I should have turned around the same day. They should have toasted the buns the same day! Won’t return! It’s too hit or miss. Hoping it closes down along with all the others. Just bc of the type of people that own it. ?
Atmosphere: 1
Food: 2
Service: 3
This is in reference to the DUMP Checkers on Lawrenceville -Suwanee Rd.,I'm Suwanee This place is a Sess pool with no "WORKING PHONE," to call them back about the filthy nasty food they serve there. The food will make you sick with the amount of Salt they put in the very very processed "Food" they sling out of the window at that location. The owner won't allow the workers to replace a order that was soooooooo full of salt that it sent me to the ER.....STAY AWAY FROM THIS PLACE....AGAIN ,THERE IS NO WORKING PHONE AT THIS LOCATION TO CALL AND COMPLAIN ABOUT THE FOOD!
Atmosphere: 1
Food: 1
Service: 1
Hot and fresh! Delicious!
Atmosphere: 5
Food: 5
Service: 5
they set up some sort of AI in the drive through and i felt dumb for talking to it. it's like a customer support phone line taking your order. it's creepy. just give the lady the headset back.
Atmosphere: 1
Food: 3
Service: 1
I don't really have words to say about these places I thought that the service was bad just the one that I visited but it seems as of all the locations have the same issues, so I have decided to take them off the list of fast food places to eat. The food I have no doubt is good when made correctly, but it's the people who works at these places and their attitudes towards customers that really gets me. Having someone to choose to patronize your establishment is a privilege and not a right, but the staff seems to think the opposite and there for comes the attitude because they got your order wrong or the fact that you have to repeat your order multiple times and they still gets it wrong. I really hate saying this because I really like checkers but not any longer and I couldn't and wouldn't recommend this place to anyone. And my job is about 5 minutes from a Checkers and I drive 12 in the other direction to get food. I hope that things get better, but until then it's not the place to eat.
Atmosphere: 1
Food: 1
Service: 1
Great customer service as well great food thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Buford, French Fries, Spicy Chicken Sandwich, 5pc Classic Wings Combo, Large Fries Medium Fries, Double Fry Lover's Burger
I tried calling none of the numbers worked. There was some type of animal hair in my food and I’m so traumatized! This is unacceptable !! I’m soooo upset that I ate my sandwich before I opened my fries . I will reach out and take necessary step for you guy to hold yourself accountable. Disgusting and
Atmosphere: 1
Food: 1
Service: 1
I literally just left pleasant hill not only was this place food fresher it was $3 more for the same meal. Crazy how the same food an couple exits apart cost so different. Guess it's up in the air if I would come back. Pay more for the same food..smh thanks for the fresh sandwich
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Best late night stop!I've never been here during the day but at NIGHT fantastic!!! The employees are always friendly, the food is out quick, the food is always hot, and the food is always delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Large Fries Medium Fries
It was clean.
Atmosphere: 4
Food: 3
Service: 4
I haven't even seen a Checkers in a long time. I decided to stop here on a whim and was reminded why so many have been closed down. The service was fine, but the food was cooked in old grease. I couldn't even finish my fries, which used to be my favorite part.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Double Fry Lover's Burger
Food was poor and I could tell it was cooked long before my order. Big store but bad service, and unkempt property .
Atmosphere: 2
Food: 2
Service: 3
I ate here on Monday night (10/9) got the Baconzilla, and by Tuesday morning I was severely sick/vomiting/other food poisoning symptoms. It was the only thing I ate all day so I know for a fact it was the burger. I ended up being so sick I couldn’t go to work until Thursday. Please check your meat!!