Definitely here has problem about employee management. I also doing my own business and I can see here is having problems. I understand hiring is hard this time. But You guys are too hired anybody and didn't training. Focus on your own business. Stay in store or watch and listen camera all the time. I will fix or leave or delete this review after visit next week. Try update attitude refresh first.4.15.24 updateThey changed all the staff and they were nice. It was 3 people and the 3 people all welcomed to me and next customers.I can't believe this company could do like this.They are really doing well.I also get challenged.Thank you for managing.I changed stars to 5s.
Atmosphere: 5
Food: 5
Service: 5
Nung-Shun Chou
The entire service is out of order on 4/14/2024 noon. They told me to order online and the printer can’t print order. They want us to wait until the label print out. There is no manager on the store. This shopping experience make your store look really really bad….
Atmosphere: 1
Food: 4
Service: 1
Krishna Parikh
Kung Fu is great just… not here. Go to the other location. Somehow the quality is terrible here and the service is even worse.
K. Donnelly
Friendly and knowledgeable staff made for great service.Kid-friendliness: A cute, ice cream parlor-like atmosphere
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Kung Fu Honey Tea, Taro
sophia
Matcha slushy is the best! ?
Atmosphere: 5
Service: 5
C
I've been coming to this kung fu tea ever since it opened, but now i'll gladly drive 15-30 minutes to go to the Duluth location over this one. Let me just start by saying the regular staff here is sweet and have always been very friendly when I go. The supervisor/manager here is really bad at handling customer complaints and would not budge at all to give us a refund for our drinks or even get new drinks. We ordered the grapefruit yogurt & this is our go to order for the past several years. We both took a sip of the drink when we got home & we both thought that the drink had a weird musty, old dirty washcloth taste to it.We are pretty sure either 1) the grapefruit was not washed properly or was sitting in a wet container or 2) there was condensation buildup and the container for the juice wasn't washed and dried properly.If it is one of these issues, it's definitely a food safety issue and should be inspected. For a normal person, it might not be a big deal, but if you're immunocompromised or have a GI disease like I do, fresh ingredients are important. I'm really hoping I do not get sick.Communicating with the manager was a bit frustrating.She kept stating that it was store policy and that she could not offer refunds. She was very stubborn in the fact that she was not going to offer a refund. We asked if we drove back if she would let us switch the drinks out or make us a new same drink & she said she could not. She would not give us the owner's information or offer any type of way that we could get this situation resolved. I'm just so confused. Refunding or re-making 2 drinks is not going to cause this business to go bankrupt. I understand if we ordered incorrectly on our end, but this was a problem of quality or cleanliness.I feel silly getting worked up about $14 drinks, but it's even sillier for a business not to work with their customers. Your business is only the way it is because of your customers. I'm only leaving a review because I already tried to resolve the problem by contacting directly. Just want to prevent others from having the same experience. Don't get their grapefruit drinks here if you insist on coming to this location!! 1/10 chances it's gonna taste like a dirty wash cloth :o)I will not be back at this location ever again.
Food: 1
Gloria Lee
Really really disappointed in the quality of the drinks and the way the manager handled our complaint. I already knew this location was one of the worse ones in the area, but we still decided to go because it was near our house. Will never be back again. We ordered two yogurt grapefruit drinks for $14 and they tasted like musty dirty wash rags (like a closed wet container that has accumulated sour condensation) to the point we decided to throw them out after taking one sip. We decided to call the store to ask for a refund or at least exchange the drink for another one, but the manager did an extremely poor job of handling our complaint. She constantly said the same thing over and over and didn’t try to even resolve the issue at hand. She just kept saying that it’s store policy to not refund drinks after they’re made. Does this policy apply even when there is a quality issue? That makes no sense whatsoever. We were the ones trying to ask for different options such as exchanging for a different drink or speaking with someone else who could help us better. Isn’t the manager’s job to resolve complaints that customers have? The drink itself left a bad taste in my mouth but the manager’s way of handling the issue made the taste linger longer. ?
Food: 1
Service: 1
kong kim
It's delicious.
Atmosphere: 5
Food: 5
Service: 5
Hakan Akel
Kung Fu Tea offers a delightful experience for tea enthusiasts. Their diverse menu caters to various tastes, providing a perfect blend of traditional and innovative tea options. The quality and freshness of their teas stand out, making each sip a true delight. The inviting ambiance and friendly service enhance the overall experience, making Kung Fu Tea a go-to destination for tea lovers.
This is my go to place for boba!! Sometimes just the place and their kft tea is the most comforting and smoothing. I tried the seasonal toffee Thai tea today and it tasted like a good fusion of caramel with a hint of Thai tea. I would order this again but with less sweetness! The staff is always friendly here and it's very clean. There's not that much seating and the evenings are typically packed so just a heads up. Their boba never misses and is the perfect consistency of chewy, warm and honey filled. 10/10 would recommend for your new comfort spot!
Vanessa N.
Similar experience here as we get at most other KFTs. We enjoyed our oolong milk teas, and staff was friendly.
Christina K.
KUNG FU Tea is my all time favorite tea place. I typically have a place for different drinks but kungfu is my go to place. Winter Melon green tea classic and Oolong Milk tea are my two favorites. Only thing I dislike about this location vs the one in Duluth is they don't serve food here. Besides that the service here is great. You'll be in and out within 5 minutes after placing your order. It's located in the Assi Supermarket plaza off of exit 109.
Tom C.
After I placed an online order, I received a call for no ingredients and was offered between replacing with something else or canceling for refund. I chose the latter but didn't receive the refund. Eventually the store reached out and provided the refund.
Grace M.
I have visited other Kung fu teas, but was grabbing dinner close by and decided to try this location. They were so busy on a Thursday evening. There were 5 other people in line. Luckily, I ordered online and didn't have to wait in line. I did get there earlier than expected and had to wait on the side. I didn't interact too much with them since they were so busy, but they did prepare my order in a timely manner after I told them my name. I tried their new espresso Thai tea for a BOGO deal they had that day. I love the Halloween cup it came in (cold) and the holiday one (hot). The Thai tea flavor was a bit subtle, but it was nice and smooth. I always forget that boba gets a bit soft in hot drinks and will forgo that next time. Solid bubble tea as usual. Until next time.
Great spot to hang out with friends
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Kung Fu Honey Tea
Definitely here has problem about employee management. I also doing my own business and I can see here is having problems. I understand hiring is hard this time. But You guys are too hired anybody and didn't training. Focus on your own business. Stay in store or watch and listen camera all the time. I will fix or leave or delete this review after visit next week. Try update attitude refresh first.4.15.24 updateThey changed all the staff and they were nice. It was 3 people and the 3 people all welcomed to me and next customers.I can't believe this company could do like this.They are really doing well.I also get challenged.Thank you for managing.I changed stars to 5s.
Atmosphere: 5
Food: 5
Service: 5
The entire service is out of order on 4/14/2024 noon. They told me to order online and the printer can’t print order. They want us to wait until the label print out. There is no manager on the store. This shopping experience make your store look really really bad….
Atmosphere: 1
Food: 4
Service: 1
Kung Fu is great just… not here. Go to the other location. Somehow the quality is terrible here and the service is even worse.
Friendly and knowledgeable staff made for great service.Kid-friendliness: A cute, ice cream parlor-like atmosphere
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Kung Fu Honey Tea, Taro
Matcha slushy is the best! ?
Atmosphere: 5
Service: 5
I've been coming to this kung fu tea ever since it opened, but now i'll gladly drive 15-30 minutes to go to the Duluth location over this one. Let me just start by saying the regular staff here is sweet and have always been very friendly when I go. The supervisor/manager here is really bad at handling customer complaints and would not budge at all to give us a refund for our drinks or even get new drinks. We ordered the grapefruit yogurt & this is our go to order for the past several years. We both took a sip of the drink when we got home & we both thought that the drink had a weird musty, old dirty washcloth taste to it.We are pretty sure either 1) the grapefruit was not washed properly or was sitting in a wet container or 2) there was condensation buildup and the container for the juice wasn't washed and dried properly.If it is one of these issues, it's definitely a food safety issue and should be inspected. For a normal person, it might not be a big deal, but if you're immunocompromised or have a GI disease like I do, fresh ingredients are important. I'm really hoping I do not get sick.Communicating with the manager was a bit frustrating.She kept stating that it was store policy and that she could not offer refunds. She was very stubborn in the fact that she was not going to offer a refund. We asked if we drove back if she would let us switch the drinks out or make us a new same drink & she said she could not. She would not give us the owner's information or offer any type of way that we could get this situation resolved. I'm just so confused. Refunding or re-making 2 drinks is not going to cause this business to go bankrupt. I understand if we ordered incorrectly on our end, but this was a problem of quality or cleanliness.I feel silly getting worked up about $14 drinks, but it's even sillier for a business not to work with their customers. Your business is only the way it is because of your customers. I'm only leaving a review because I already tried to resolve the problem by contacting directly. Just want to prevent others from having the same experience. Don't get their grapefruit drinks here if you insist on coming to this location!! 1/10 chances it's gonna taste like a dirty wash cloth :o)I will not be back at this location ever again.
Food: 1
Really really disappointed in the quality of the drinks and the way the manager handled our complaint. I already knew this location was one of the worse ones in the area, but we still decided to go because it was near our house. Will never be back again. We ordered two yogurt grapefruit drinks for $14 and they tasted like musty dirty wash rags (like a closed wet container that has accumulated sour condensation) to the point we decided to throw them out after taking one sip. We decided to call the store to ask for a refund or at least exchange the drink for another one, but the manager did an extremely poor job of handling our complaint. She constantly said the same thing over and over and didn’t try to even resolve the issue at hand. She just kept saying that it’s store policy to not refund drinks after they’re made. Does this policy apply even when there is a quality issue? That makes no sense whatsoever. We were the ones trying to ask for different options such as exchanging for a different drink or speaking with someone else who could help us better. Isn’t the manager’s job to resolve complaints that customers have? The drink itself left a bad taste in my mouth but the manager’s way of handling the issue made the taste linger longer. ?
Food: 1
Service: 1
It's delicious.
Atmosphere: 5
Food: 5
Service: 5
Kung Fu Tea offers a delightful experience for tea enthusiasts. Their diverse menu caters to various tastes, providing a perfect blend of traditional and innovative tea options. The quality and freshness of their teas stand out, making each sip a true delight. The inviting ambiance and friendly service enhance the overall experience, making Kung Fu Tea a go-to destination for tea lovers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Green Tea Cap, Cocoa Cream Wow Milk Cap, Mango
Restaurantji Recommends
This is my go to place for boba!! Sometimes just the place and their kft tea is the most comforting and smoothing. I tried the seasonal toffee Thai tea today and it tasted like a good fusion of caramel with a hint of Thai tea. I would order this again but with less sweetness! The staff is always friendly here and it's very clean. There's not that much seating and the evenings are typically packed so just a heads up. Their boba never misses and is the perfect consistency of chewy, warm and honey filled. 10/10 would recommend for your new comfort spot!
Similar experience here as we get at most other KFTs. We enjoyed our oolong milk teas, and staff was friendly.
KUNG FU Tea is my all time favorite tea place. I typically have a place for different drinks but kungfu is my go to place. Winter Melon green tea classic and Oolong Milk tea are my two favorites. Only thing I dislike about this location vs the one in Duluth is they don't serve food here. Besides that the service here is great. You'll be in and out within 5 minutes after placing your order. It's located in the Assi Supermarket plaza off of exit 109.
After I placed an online order, I received a call for no ingredients and was offered between replacing with something else or canceling for refund. I chose the latter but didn't receive the refund. Eventually the store reached out and provided the refund.
I have visited other Kung fu teas, but was grabbing dinner close by and decided to try this location. They were so busy on a Thursday evening. There were 5 other people in line. Luckily, I ordered online and didn't have to wait in line. I did get there earlier than expected and had to wait on the side. I didn't interact too much with them since they were so busy, but they did prepare my order in a timely manner after I told them my name. I tried their new espresso Thai tea for a BOGO deal they had that day. I love the Halloween cup it came in (cold) and the holiday one (hot). The Thai tea flavor was a bit subtle, but it was nice and smooth. I always forget that boba gets a bit soft in hot drinks and will forgo that next time. Solid bubble tea as usual. Until next time.