Price increase food portion decrease and customer service is like McDonald’s and yet they got tip jar sitting in front of the cash register, bad service = no tip.
Atmosphere: 1
Food: 1
Service: 1
Yonathan
I would leave zero stars if I could.This location has a bunch of slow teenagers with no supervision.This location is always out of stock of everything during mid day at 4pm on purpose. NO RICE, NO BEANS, NO fajitas, No Streak, No Chicken, No Sour Cream this is a damn shame CHIPOTLE need to do something about this & get the right manger that cares because they are losing money and customers!!!
Atmosphere: 1
Food: 1
Service: 1
Brittany Glover
I'm torn this restaurant has great food, but their customer service is absolute trash. The manager Jackie is not professional and lets her employees disrespect you in front of her. I watched her be unkind and unprofessional with other customers as well. We were trying to pick up our orders that's all...
Atmosphere: 1
Food: 5
Service: 1
V Hanna
My last and final visit was Tuesday, February 20, 2024. A frequent customer for several years, but observed a DRASTIC decline in overall service. Never any sautéed veggies, significant decrease in portions, significant increase in prices and over/undercooked rice. Either management just simply doesn't care or lacks good food service skills to properly train staff. Either way, I'm done. DO MUCH BETTER OR CLOSE YOUR DOORS.
Atmosphere: 1
Food: 1
Service: 1
Brittany Laure
I would give 5 stars for sure; but the staff at night ruined the experience. They were SO rude and arrogant.. it was 20 minutes before the store closed which I get it's end of shift but still. They were rude, arrogant, rushing me and every customer that walked in. a female worker was sitting down eating, and as soon as I walked in she shouted they were closed (which they were not) I proceeded to the line for my food anyway, but that is not how you represent a company. This review is not where it ends either =)
George Davis
Not the best service or friendly
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Bowl
Diante Blanton
The portion sizes are significantly smaller than they should be.
Atmosphere: 3
Food: 2
Service: 1
Des P
By far the rudest staff I’ve ever experienced. I completely understand if someone’s having a rough day but this was unacceptable their energy was so low & draining. Seems like the girls didn’t want to be there. I told the lady I wanted steak and she asked me if I wanted Carne Asada. I don’t know if because I’m Spanish. I assumed it was the same thing but she gave me the special one when I realized why the burrito was $17, I told her I was confused. Keep in mind the burrito already broke but they made a whole deal out of remaking it for me, she even goes. “Oh my gosh “ with an attitude. I’m not a difficult person, but wow were they super rude about something so fixable. I apologize and told them it wasn’t her fault but they ignored me. I asked if there was any napkins & another girl sarcastically tells me, “ if theres none over there theres none at all”
Atmosphere: 1
Food: 3
Service: 1
Alyson Williams
This place was very clean and food was hot & delicious! I've always had bad experiences with Chipotle but I'll drive the distance just to patronize this location. Great customer service!!
Restaurant is fine but parking lot - FIX THE DANG GONE STREET LIGHT‼‼‼‼It's been like this for a while. Geez, can't y'all call GA Power to fix the light in the parking lot????!!!!!!It's extremely dark at night and borderline dangerous
David Dorsey
I purchased five vegetarian bowls for my family an hour ago. When we returned home to eat, everyone's food was over-salted and pretty disgusting. It seems like the salt shaker got away from the person who'd seasoned the black beans. I called the store to let them know, but no one picked up the phone.
Atmosphere: 4
Food: 1
Service: 2
B Hanson
It was take out. The service was fast and excellent. The food was not cold. Waitress was friendly and kind.
Atmosphere: 5
Food: 5
Service: 5
Vee Furga'e
This is a pretty good location fresh food.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Bowl of Rice and Beans, Bowl
Price increase food portion decrease and customer service is like McDonald’s and yet they got tip jar sitting in front of the cash register, bad service = no tip.
Atmosphere: 1
Food: 1
Service: 1
I would leave zero stars if I could.This location has a bunch of slow teenagers with no supervision.This location is always out of stock of everything during mid day at 4pm on purpose. NO RICE, NO BEANS, NO fajitas, No Streak, No Chicken, No Sour Cream this is a damn shame CHIPOTLE need to do something about this & get the right manger that cares because they are losing money and customers!!!
Atmosphere: 1
Food: 1
Service: 1
I'm torn this restaurant has great food, but their customer service is absolute trash. The manager Jackie is not professional and lets her employees disrespect you in front of her. I watched her be unkind and unprofessional with other customers as well. We were trying to pick up our orders that's all...
Atmosphere: 1
Food: 5
Service: 1
My last and final visit was Tuesday, February 20, 2024. A frequent customer for several years, but observed a DRASTIC decline in overall service. Never any sautéed veggies, significant decrease in portions, significant increase in prices and over/undercooked rice. Either management just simply doesn't care or lacks good food service skills to properly train staff. Either way, I'm done. DO MUCH BETTER OR CLOSE YOUR DOORS.
Atmosphere: 1
Food: 1
Service: 1
I would give 5 stars for sure; but the staff at night ruined the experience. They were SO rude and arrogant.. it was 20 minutes before the store closed which I get it's end of shift but still. They were rude, arrogant, rushing me and every customer that walked in. a female worker was sitting down eating, and as soon as I walked in she shouted they were closed (which they were not) I proceeded to the line for my food anyway, but that is not how you represent a company. This review is not where it ends either =)
Not the best service or friendly
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Bowl
The portion sizes are significantly smaller than they should be.
Atmosphere: 3
Food: 2
Service: 1
By far the rudest staff I’ve ever experienced. I completely understand if someone’s having a rough day but this was unacceptable their energy was so low & draining. Seems like the girls didn’t want to be there. I told the lady I wanted steak and she asked me if I wanted Carne Asada. I don’t know if because I’m Spanish. I assumed it was the same thing but she gave me the special one when I realized why the burrito was $17, I told her I was confused. Keep in mind the burrito already broke but they made a whole deal out of remaking it for me, she even goes. “Oh my gosh “ with an attitude. I’m not a difficult person, but wow were they super rude about something so fixable. I apologize and told them it wasn’t her fault but they ignored me. I asked if there was any napkins & another girl sarcastically tells me, “ if theres none over there theres none at all”
Atmosphere: 1
Food: 3
Service: 1
This place was very clean and food was hot & delicious! I've always had bad experiences with Chipotle but I'll drive the distance just to patronize this location. Great customer service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Bowl, Quesadilla
Improve cleanliness, taste of food, attention,
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Great portion sizes! Staff was awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Bowl, Chicken Burrito Bowl, Guacamole
Restaurant is fine but parking lot - FIX THE DANG GONE STREET LIGHT‼‼‼‼It's been like this for a while. Geez, can't y'all call GA Power to fix the light in the parking lot????!!!!!!It's extremely dark at night and borderline dangerous
I purchased five vegetarian bowls for my family an hour ago. When we returned home to eat, everyone's food was over-salted and pretty disgusting. It seems like the salt shaker got away from the person who'd seasoned the black beans. I called the store to let them know, but no one picked up the phone.
Atmosphere: 4
Food: 1
Service: 2
It was take out. The service was fast and excellent. The food was not cold. Waitress was friendly and kind.
Atmosphere: 5
Food: 5
Service: 5
This is a pretty good location fresh food.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Bowl of Rice and Beans, Bowl