We got there before the dinner rush. The service was fast and our server, Eric T, took very good care of us.
Atmosphere: 5
Food: 4
Service: 5
Lashondra Stephens
Take it and go type service which is crazy because at night is when I really don’t want to come but mornings are the best it just felt like my food waste cared about at all services is totally different in the shift change
Atmosphere: 3
Food: 5
Service: 3
Paris Eubanks
Had an attitude at the window and when asked for tarter sauce got an attitude saying I couldn't get any
Atmosphere: 1
Food: 3
Service: 2
Z
Very good service at the Russell location! My food was ready for pickup as soon as I arrived. Employees were pleasant and friendly. Did not have to wait nearly as long as the location on Green Street and Davis Drive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butterfly Shrimp, Seafood, Fish
CAllen
Russell pway is better with the service and food.
Atmosphere: 1
Food: 1
Service: 1
Ryan Walsh
Literally used to be the good one in town. This place has gone downhill. You have one lady running every register plus a To-go window while the other cashier does who knows what. You can order the simplest menu item, and they will still find a way to mess it up. I waited 12 minutes for my food just to end up sending it back and getting a refund. Stick to the Perry, GA location if you don't want to be disappointed.
Atmosphere: 1
Food: 2
Service: 1
Mr Cedric .English Jr
Lazy and
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fish
Sherry H
Good food, good atmosphere.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Seafood, Fish
Chris Eubanks
Fast food restaurants have become too much of a hit or miss, with too many misses.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Hush Puppies, Catfish, Fish
Maxine Kennedy
Everything was cold. The fries and shrimp were the coldest. If I had checked my order as my significant other suggested I would have requested a refund. And just think, this place used to be above the one on gray highway in Macon. Not anymore. I'll stay away until the people change again which they regularly do. Please try and recruit a cook that cares, it's the reason most people return.
Had to wait on a online order computers not working disgruntled employees voicing opinions openly very unprofessional.toal wait time 45 minutes.Miss my entire lunch break.Will not be going back ever!!!!!
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Hush Puppies, Coleslaw, Fish
Dewayne Hayes
Took 42 minutes to receive my eat in order. Extremely slow!!
Service: 1
Pamella Rothman
I chanced stopping in here, drenched in sweat (AC broke in my truck), having fouls several other restaurants on Davis closed by 3pm!I only asked for a cup of ice water and access to a ladies room, as I was too hot to order anything else.The staff at Davis Road store greeted me at the door. Two gals and a guy were working the midday shift, and had no other customers. All were very helpful and friendly.The cold water in a to-go cup was waiting for me on the counter as I made my way toward exit from a very clean, private, fully stocked, working restroom. I didn’t see a ticket for my drink and looked curiously at the clerks, who smiled and told me it was on the house.I hope their immediate supervisor and manager/franchise owner do not call out the kind gesture, but recognize how impactful goodwill truly is.I plan to revisit the establishment each time I’m in the area, and order family size to share.. Further, I’ve already told friends about the seafood-serving gem I found. Beats Google Ads!Notes:I could not give 5 stars unless food tastes dandy too. TBD.Lastly, not forgetting my manners, tipping the staff instead of paying a ticket was appropriate.
Warren Rogers
I normally have great service at this location and great food. But today the fish was fried black with black specks and dried out. I was told the fryers temperature gauge was broken and caused uneven cooking to occur. But this fish did not look good to eat safely. It looks like this old store is going down hill as the new store is getting all the new equipment and better better service people.Wheelchair accessibility: Looks good but tight.
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Fish
Champ Wood
Rude customer service, lazy employees. I stopped by after I left the local highschool football game. It was 9:37pm, as soon as I pulled up to the intercom someone promptly said “welcome to Captain D’s we are currently out of EVERYTHING”. In disbelief I asked again, “you don’t have anything to serve- not even a drink”, the answer was “NO”! That’s just absurd and a joke. Times have definitely changed.
We got there before the dinner rush. The service was fast and our server, Eric T, took very good care of us.
Atmosphere: 5
Food: 4
Service: 5
Take it and go type service which is crazy because at night is when I really don’t want to come but mornings are the best it just felt like my food waste cared about at all services is totally different in the shift change
Atmosphere: 3
Food: 5
Service: 3
Had an attitude at the window and when asked for tarter sauce got an attitude saying I couldn't get any
Atmosphere: 1
Food: 3
Service: 2
Very good service at the Russell location! My food was ready for pickup as soon as I arrived. Employees were pleasant and friendly. Did not have to wait nearly as long as the location on Green Street and Davis Drive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butterfly Shrimp, Seafood, Fish
Russell pway is better with the service and food.
Atmosphere: 1
Food: 1
Service: 1
Literally used to be the good one in town. This place has gone downhill. You have one lady running every register plus a To-go window while the other cashier does who knows what. You can order the simplest menu item, and they will still find a way to mess it up. I waited 12 minutes for my food just to end up sending it back and getting a refund. Stick to the Perry, GA location if you don't want to be disappointed.
Atmosphere: 1
Food: 2
Service: 1
Lazy and
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fish
Good food, good atmosphere.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Seafood, Fish
Fast food restaurants have become too much of a hit or miss, with too many misses.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Hush Puppies, Catfish, Fish
Everything was cold. The fries and shrimp were the coldest. If I had checked my order as my significant other suggested I would have requested a refund. And just think, this place used to be above the one on gray highway in Macon. Not anymore. I'll stay away until the people change again which they regularly do. Please try and recruit a cook that cares, it's the reason most people return.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Had to wait on a online order computers not working disgruntled employees voicing opinions openly very unprofessional.toal wait time 45 minutes.Miss my entire lunch break.Will not be going back ever!!!!!
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Hush Puppies, Coleslaw, Fish
Took 42 minutes to receive my eat in order. Extremely slow!!
Service: 1
I chanced stopping in here, drenched in sweat (AC broke in my truck), having fouls several other restaurants on Davis closed by 3pm!I only asked for a cup of ice water and access to a ladies room, as I was too hot to order anything else.The staff at Davis Road store greeted me at the door. Two gals and a guy were working the midday shift, and had no other customers. All were very helpful and friendly.The cold water in a to-go cup was waiting for me on the counter as I made my way toward exit from a very clean, private, fully stocked, working restroom. I didn’t see a ticket for my drink and looked curiously at the clerks, who smiled and told me it was on the house.I hope their immediate supervisor and manager/franchise owner do not call out the kind gesture, but recognize how impactful goodwill truly is.I plan to revisit the establishment each time I’m in the area, and order family size to share.. Further, I’ve already told friends about the seafood-serving gem I found. Beats Google Ads!Notes:I could not give 5 stars unless food tastes dandy too. TBD.Lastly, not forgetting my manners, tipping the staff instead of paying a ticket was appropriate.
I normally have great service at this location and great food. But today the fish was fried black with black specks and dried out. I was told the fryers temperature gauge was broken and caused uneven cooking to occur. But this fish did not look good to eat safely. It looks like this old store is going down hill as the new store is getting all the new equipment and better better service people.Wheelchair accessibility: Looks good but tight.
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Fish
Rude customer service, lazy employees. I stopped by after I left the local highschool football game. It was 9:37pm, as soon as I pulled up to the intercom someone promptly said “welcome to Captain D’s we are currently out of EVERYTHING”. In disbelief I asked again, “you don’t have anything to serve- not even a drink”, the answer was “NO”! That’s just absurd and a joke. Times have definitely changed.
Atmosphere: 1
Food: 1
Service: 1