Subway

4993 Russell Pkwy Suite 300, Warner Robins
(478) 953-2300

Recent Reviews

Christopher Etheridge

My previous visit, we walked in and were immediately told they were out of turkey. Turkey is the only deli meat my daughter will eat so we left. This visit, I got as far as ordering and was told they had no ham. I was pretty hungry and didn't feel like traveling to another location so I altered my order. I got a foot long pretzel as well and it took quite a while for them to come out from the back with it. The pretzel was super stale and not edible. The employees were goofing around with each other, telling jokes when they could have been replenishing the vegetables. Because they didn't, I had to wait again for them to go in the back to refill the lettuce and tomatoes. Probably will not be back to this location.

Atmosphere: 1

Food: 2

Service: 1

Jimmy DeFore

Excellent service!

Atmosphere: 5

Food: 5

Service: 5

Eva McAllister

My company is traveling from out of state and stopped at this location. During our experience, the machines went down and only accepted cash. We had to pull this information out of Allen, the cashier, who leaned over the register totally unbothered.We only had a $100 dollar bill and $16 in cash. Our total was $26.07.He rejected our money.Trying to figure it out on our own, we tried to order through mobile ordering and had an issue.When trying to make amends, Allen was extremely disrespectful and rude. He didn’t offer any solutions. He was very combative.When we asked if they would work with us, he told us that “You don’t get to make the rules”. “You can’t leave with the food”. We understand if there are issues but his level of nastiness was completely uncalled for.Allen, here is you rule for you: Change career paths.

Atmosphere: 1

Food: 1

Service: 1

Audrienyce Holton

Absolutely the worst just close the whole place make white work

Atmosphere: 1

Food: 1

Service: 1

Angela Griffiths

Always out of things such as cookies, tea, etc. Very annoying. How are you out of stuff at 6pm? Do you not prep or you don’t care?

Tyler Teynolds

Bread is always burnt, sandwiches are

Atmosphere: 3

Food: 2

Service: 5

Ashleigh Handley

Food was shown as "ready" on the app, but when we arrived it was not. Other customers were prioritized over our order that should have been finished before we even got there. All of the food was placed in a tiny bag that ripped and dropped all of the food on to the ground, and the employees proceeded to LAUGH at the fact that all of our food fell and we were left picking it up. Absolutely disgusting behavior from whoever worked a shift on 10/8/23 between 6:30PM and 7:15PM.

Atmosphere: 1

Service: 1

Taylor Newman

Yesterday afternoon my car broke down in front of this location and I was stuck there for almost 6 hours. I am beyond impressed with the staff members at this subway. The staff checked on me, offered me a phone charger, to buy me a sandwich and a drink and some of the guys even came out to take a look at my car. The energy they had was admirable. As a service industry worker myself I know the hard work these guys do daily and the fact that they went so out of their way to help a stranger will go a long way in this lifetime. I’m so grateful for the respect and kindness I was shown. Shoutout subway!! You guys rock.

Rachel Stuckey

The cancelled my order (for 7 people) and didn't tell me. I found out when I got there and the door was locked and they "might" open at 1.

William Mccard

Cydne & Matt we’re Amazing! They went over & Beyond to take care of me!

Atmosphere: 5

Food: 5

Service: 5

James Roach

Best Subway around! Great customer service!

Atmosphere: 5

Food: 5

Service: 5

Becca a

The lady behind the counter was so rude and impatient with my 9 year old son.

Donna Wade

Toaster was not working, but the guy working was so

Atmosphere: 5

Food: 5

Service: 5

Hub M.

Veggie is fresh! Food is very good, but service is very poor. The Indian cashier is very rude.

Joshua Blackwood

Food is alright. But the workers here are unprofessional and they just argued with each other the entire time I was there today. It's been like that every time I've been here for the last few months. The only reason I go here at this point is because it's the only place I can walk to.

Atmosphere: 2

Food: 4

Service: 2

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