Remodeled interior with so much room. Service and food are respectable for fast food. Good attitudes from employees.
Atmosphere: 4
Food: 3
Service: 4
Stacie Ganigan
I'll never come back to this Burger King again. We were pretty hungry after taking my kids to the park. It took about 5 mins for my payment to go through because the internet. That's understandable. We get our food and I always check my order before leaving any fast food place. We're missing bbq sauce for 3 chicken fries. We ask for bbq sauce and we get 2. Good thing I checked! So we leave and I'm now handing out food.. all of the food was cold. The fries were old and gross. It's very upsetting because I $60 for old and cold food. Do yourself a favor and don't come here.
Got my order in at the drive thru, they repeated it back to me, and yet I still didn't get my full order. I ordered a grand total of 1 meal, 1 kids meal, and a wrap, all with no crazy modifications or anything.Didn't get the kid's meal drink, didn't get the wrap, but I got it fast. Definitely have to slow down to make sure the order is right before handing it out the window, that sucks to find out you're missing stuff when you get home.I now have to be that jerk who sits there and holds-up the line while I count & check every item that I ordered to make sure it's all there because I can't trust Burger King to get it right.
Atmosphere: 3
Food: 1
Service: 1
Aloha K.
would not order from here. they closed at 8 and we ordered from doordash at 7:30. doordash was taking longer then expected so we called and asked to pick up and they basically said they didn't make it and they close in 5 minutes. we didn't get a notification or anything about our order
Kathy R.
This review is for the Burger King located on Hickam right by the exchange and commissary. Stopped here on Friday, October 27, 2023 on my way home from grocery shopping. Last time I stopped here was post-covid & they still did not have a full menu yet. Fast forward a year+, they finally have added salads back on their menu but only have 3 - chicken club, chicken garden, & a small side salad. They no longer have the SW chicken salad, which was my favorite. Plus, only crispy chicken on the salads, no healthy grilled chicken - disappointing. When I walked into the restaurant to order, I was greeted by a nice, older Filipino lady. I told her I needed a few minutes to peruse the menu while I waited for my hubby to text me his order. I was ordering both lunch & dinner for us. Cashier's name was Dina & she gave great customer service. I would give her a 5-star. She answered my questions I had about the menu, spoke clearly, was patient, & accurately rang up my order. As I waited for my order, the dining room had a few occupied tables but mostly empty for a huge dining area. But it was after lunch, about 1:30PM. The dining area & bathrooms were very clean. They had a few cute Halloween decorations on the counter which gave it a festive feeling. My wait time was 5 - 10 minutes, not bad. Hubby's order: plain cheeseburger - which he said was good, half/half fries & onion rings - good but fries were a little soggy, like they pulled it from the fryer before it got crisp, 8-piece chicken nuggets - a little overcooked but ok. My order: Dinner - Impossible whopper - forgot how huge the whoppers are, overall this had good seasoning but I think it was overpriced for even fast food - $10?!? $8 would have been better. It also had an odd smell, not spoiled, but odd. I've had impossible burgers before elsewhere, and they all have a similar smell but this one was really strong. I doubt I would get this again, it was the first time I've tasted BK's. I also had a hamburger for lunch with just mayo and onions. They put way too much mayo & way too much onions where all you tasted when you took a bite was mayo & onion. I had a medium onion rings that was also soggy from being under cooked & pulled from the fryer to early. It wasn't crispy enough. The best part of this BK is you get a 10% discount if you use your Military Star Card. Overall, my experience was ok. I would most likely be back in the future since it is convenient to the commissary.
Chris Ramos
They don’t close at 9 PM, I walked in at 8:45 PM and they said they were closed. Please update your hours of operation.
Atmosphere: 1
Food: 1
Service: 1
Keith Kenyon
It's Burger King... but not all are good. This one is! Always friendly service, and I think the food is pretty fresh for fast food.
Food can vary between average and outstanding. Service is always excellent and the facility is spacious, comfortable and clean. Customizable fountain drinks are a wonderful perk.
Atmosphere: 5
Food: 4
Service: 5
Koa Matthews
Good place to eat, just super pricey.
Atmosphere: 5
Food: 5
Service: 5
Gabriela H.
Fast service, my kids love to stop by and grab some ice cream! Always greeted with friendly staff.
Jonathan Bates
Fastest food on base. The drive-thru has your bag ready before you even have a chance to pay.
Atmosphere: 4
Food: 5
Service: 5
Tony Combs
Had an over price small kids cup of a vanilla shake. If you want a good shake. Try Jack in The Box. I bought 2 large mint oreo shake for $12. You would have to buy 3 Burger King shakes to full up one large cup. Mc Donald's shakes are bigger than Burgur King shakes.
Remodeled interior with so much room. Service and food are respectable for fast food. Good attitudes from employees.
Atmosphere: 4
Food: 3
Service: 4
I'll never come back to this Burger King again. We were pretty hungry after taking my kids to the park. It took about 5 mins for my payment to go through because the internet. That's understandable. We get our food and I always check my order before leaving any fast food place. We're missing bbq sauce for 3 chicken fries. We ask for bbq sauce and we get 2. Good thing I checked! So we leave and I'm now handing out food.. all of the food was cold. The fries were old and gross. It's very upsetting because I $60 for old and cold food. Do yourself a favor and don't come here.
Atmosphere: 1
Food: 1
Service: 1
It's Burger King
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sausage Egg & Cheese Biscuit, King Croissan'Wich with Sausage & Bacon, Onion Rings, Sausage Egg & Cheese Croissan'Wich, Fully Loaded Biscuit, Ham Egg & Cheese Biscuit, Low Fat Chocolate Milk, Bacon Egg & Cheese Biscuit, Vanilla Soft Serve, Chicken Fries, Chicken Nuggets King Jr Meal, Double Sausage Breakfast Sourdough King, Crispy Chicken Sandwich, Chicken Nuggets, Hamburger, Quarter Pound King, Whopper Jr Burger Combo
This is where my family usually goes for fast food.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Fries, Crispy Chicken Sandwich
No comment
Got my order in at the drive thru, they repeated it back to me, and yet I still didn't get my full order. I ordered a grand total of 1 meal, 1 kids meal, and a wrap, all with no crazy modifications or anything.Didn't get the kid's meal drink, didn't get the wrap, but I got it fast. Definitely have to slow down to make sure the order is right before handing it out the window, that sucks to find out you're missing stuff when you get home.I now have to be that jerk who sits there and holds-up the line while I count & check every item that I ordered to make sure it's all there because I can't trust Burger King to get it right.
Atmosphere: 3
Food: 1
Service: 1
would not order from here. they closed at 8 and we ordered from doordash at 7:30. doordash was taking longer then expected so we called and asked to pick up and they basically said they didn't make it and they close in 5 minutes. we didn't get a notification or anything about our order
This review is for the Burger King located on Hickam right by the exchange and commissary. Stopped here on Friday, October 27, 2023 on my way home from grocery shopping. Last time I stopped here was post-covid & they still did not have a full menu yet. Fast forward a year+, they finally have added salads back on their menu but only have 3 - chicken club, chicken garden, & a small side salad. They no longer have the SW chicken salad, which was my favorite. Plus, only crispy chicken on the salads, no healthy grilled chicken - disappointing. When I walked into the restaurant to order, I was greeted by a nice, older Filipino lady. I told her I needed a few minutes to peruse the menu while I waited for my hubby to text me his order. I was ordering both lunch & dinner for us. Cashier's name was Dina & she gave great customer service. I would give her a 5-star. She answered my questions I had about the menu, spoke clearly, was patient, & accurately rang up my order. As I waited for my order, the dining room had a few occupied tables but mostly empty for a huge dining area. But it was after lunch, about 1:30PM. The dining area & bathrooms were very clean. They had a few cute Halloween decorations on the counter which gave it a festive feeling. My wait time was 5 - 10 minutes, not bad. Hubby's order: plain cheeseburger - which he said was good, half/half fries & onion rings - good but fries were a little soggy, like they pulled it from the fryer before it got crisp, 8-piece chicken nuggets - a little overcooked but ok. My order: Dinner - Impossible whopper - forgot how huge the whoppers are, overall this had good seasoning but I think it was overpriced for even fast food - $10?!? $8 would have been better. It also had an odd smell, not spoiled, but odd. I've had impossible burgers before elsewhere, and they all have a similar smell but this one was really strong. I doubt I would get this again, it was the first time I've tasted BK's. I also had a hamburger for lunch with just mayo and onions. They put way too much mayo & way too much onions where all you tasted when you took a bite was mayo & onion. I had a medium onion rings that was also soggy from being under cooked & pulled from the fryer to early. It wasn't crispy enough. The best part of this BK is you get a 10% discount if you use your Military Star Card. Overall, my experience was ok. I would most likely be back in the future since it is convenient to the commissary.
They don’t close at 9 PM, I walked in at 8:45 PM and they said they were closed. Please update your hours of operation.
Atmosphere: 1
Food: 1
Service: 1
It's Burger King... but not all are good. This one is! Always friendly service, and I think the food is pretty fresh for fast food.
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
Food can vary between average and outstanding. Service is always excellent and the facility is spacious, comfortable and clean. Customizable fountain drinks are a wonderful perk.
Atmosphere: 5
Food: 4
Service: 5
Good place to eat, just super pricey.
Atmosphere: 5
Food: 5
Service: 5
Fast service, my kids love to stop by and grab some ice cream! Always greeted with friendly staff.
Fastest food on base. The drive-thru has your bag ready before you even have a chance to pay.
Atmosphere: 4
Food: 5
Service: 5
Had an over price small kids cup of a vanilla shake. If you want a good shake. Try Jack in The Box. I bought 2 large mint oreo shake for $12. You would have to buy 3 Burger King shakes to full up one large cup. Mc Donald's shakes are bigger than Burgur King shakes.