“First of all...Customers like Kelsie and JC, are ignorant and entitled POS!!! Cafe Boba, has moved to a NEW location!!! That's RIGHT....A NEW LOCATION!!! Of course with ANY new location, there are ALWAYS kinks to work out in the beginning. Customers should expect that. Let's not forget the fact that Cafe Boba, like MOST BUSINESSES around the country, have been operating with SHORT STAFF since COVID-19!!!They try their ABSOLUTE BEST, to accommodate their customers and they also try to explain the reasons for the wait times. But could you imagine having to explain WHY they are taking so long to EVERY. SINGLE. CUSTOMER??? It would take them even longer to complete orders. So Kelsie...maybe next time, don't EXPECT ANY of the restaurants to NOT be busy on a SATURDAY DURING CHRISTMAS PARADE!!! YOU....set yourself up for disappointment. . Also, what kind of person doesn't come prepared KNOWING that?!? Is this your first time to Hilo's Christmas Parade? Are you NEW here?And JC....WTH happened to "I'm not coming here again." From your review 4 MONTHS AGO?!? You too, set yourself up for disappointment. Again, the COUNTRY is short staffed THANKS to COVID, and this is a NEW LOCATION!!! Grow a brain Kelsie and JC. And if you don't know, why don't you ask ANY business in Hilo how the hiring is going for them. Don't be ENTITLED POS!!! The world DOES NOT EVOLVE around the 2 of you or ANY disgruntled customer that has nothing better else to do but CRY about wait times. Go home COOK RICE or better yet....MAKE YOUR OWN DRINKS AND FOOD!!! PS: I'm not the owner or any employee. I've been there a couple of times when customers have nothing better to do but complain. I'm THAT petty. This is a GREAT establishment and they give AMAZING service. If you think you could do better, then APPLY!!!“
“Ordered the thai tea smoothie with boba, always tastes refreshing. They were offering a free sample of their tea Jasper Dragon it was delicioso ? and they always have samples of their mini Mochi which I LOVE ❤️ by the time I remembered to take a picture of the drink, it was drunk ?“
“Overall 5 Stars: Cute little cafe to get your milk tea or fruit smoothie fix! Friendly staff and delicious drinks! Definitely a must visit place in Hilo.Drink 5 Stars: I have tried their milk tea and several of their fruit smoothies (avocado, soursop). They were all great and should be tried, but on this trip I had the Strawberry Guava smoothie which was perfect on a hot summer's day. The smoothie was blended just right with a perfect smooth consistency. The sweetness was perfect for my taste! Not too sweet but a perfect balance with the fruit.Service 5 Stars: The staff there is super friendly and the service is quick.Ambiance 5 Stars: The cafe was clean and inviting with cute decor in the wall.“
“Cute place, friendly workers, decent selection of drinks and snacks. I go for their freeze dried candy. Have tried a couple drinks, and they were just alright. Not too sweet, but just not a big fan of the flavor and boba itself. If I’m thirsty and it’s convenient I may get a drink here, otherwise I would go elsewhere for boba.“
“We always stop by the Puainako Jamba Juice when we visit my parents since we don't have one back home. The Gotta Guava is our favorite but also love the White Gummi and Orange Dream Machine. This time we tried the White Gummi, Tropical Dragon and Island Pitaya Bowl. The tropical dragon and island pitaya were great if you like not to sweet and a little tartness in your smoothie.“
“A wonderful experience each time with a precisely tailored drink and attentive service.Haven't tried the food yet, but all the teas have been delightful.Great selection of flavors. Just one wish would be for a decaf tea option.Convenient location and no shortage of parking.“