Mabo is 3.0 when expressed in Tabelog.Others are 2.2 to 2.5It's not delicious.
Atmosphere: 5
Food: 2
Service: 3
John Louie
Fantastic ramen and yam cha in an informal cafe setting. Great place for a little family reunion, and it didn’t break the bank!Vegetarian options: I don’t eat pork but reveled in the Impossible versions of some of their pork dishes.Parking: Go to the TJ Max structure. Crowded but free.
Mauricio was great, food was awesome, would come again!
Atmosphere: 5
Food: 5
Service: 5
Sakshi Srirangam
Vegetarian options: There are 3 vegan ramen options and they are really good!!, can come back regularly for the vegan options. If you like spicy stuff, this is the place!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brussels Sprouts Tempura
kristin javate
Awesome place, with great food and location!!
Atmosphere: 5
Food: 5
Service: 5
Victoria Nardo
my family loved this place. They came in from out of town and since I never been here before I thought I’d be a good idea. We ended up eating outside and the set up was really nice. Our waiter was really friendly. The food was delicious and my dad had his entire bowl of Ramen. I enjoyed their Poké bowl and my mom loved the wonton soup. Highly recommend this restaurant for good Ramen.
Atmosphere: 5
Food: 5
Service: 5
Bryan Sasai
Unfortunately this place was a HUGE disappointment. I was really looking forward to trying this place, but it did not even come close to meeting even a mediocre rating. This was THE worst restaurant experience I've had for a long long time which is why I felt compelled to take the time to write this lengthy review.The service was actually terrible. As a first time customer, I walked in and stood awkwardly at the entrance for several minutes not knowing if I should just sit at an open table or wait to be seated. The only server who definitely saw me come in did not even make eye contact with me let alone give any type of greeting or even acknowledge my existence. He walked past several times and hid off to the side of the entrance doing some other task. I can completely understand having to wait if there is only one server who has many tasks to do and tables to attend to. All I need is a simple greeting and "please wait one moment" or SOMETHING.After I was seated, I saw another customer come in and stand awkwardly at the entrance as well. After the server did the same thing and walked by several times ignoring the customer at the door, the customer just left, which is what I wanted to do to be honest. But as I mentioned before, I was really looking forward to trying this place.The server wasn't necessarily rude, but definitely was not friendly or welcoming and felt very unprofessional when taking my order. As a new customer, I felt very uncomfortable. While waiting for my food, I was able to notice that the table was quite sticky and the little empty food dish was dirty and not washed properly. This might be just a personal issue, but the AC was on full blast and it was very cold. The restaurant has a nice modern interior design and decorations, but the mood was completely destroyed by overbearing pop music (not even Japanese or Asian music). There's nothing wrong with American pop music, but it just felt very out of place and ruining the atmosphere.Despite all this, I honestly wanted to like the food was willing to give it a fair and unbiased chance at redemption. I do not consider myself to have high standards or picky about the quality or the taste of food, but unfortunately not even the food could be the saving grace for this place. I ordered the Honolulu Limited Menu, Signature Tapas & Ramen. The meal came with gyoza, crispy chicken (karaage), and spicy tuna taco. The gyoza and chicken were not terrible, but definitely left much to be desired for. I was particularly looking forward to the unique spicy tuna taco which had a fried wonton for the shell, but the spicy tuna filling did not seem fresh at all and more like something from shady "gas station sushi".For the ramen, I chose Black Tonkotsu ramen. The broth was decent, but nothing particularly special that would make me want to come back for more. The noodles were not prepared properly and were somehow all jumbled up in a knot. I could not grab any noodles without picking up a huge ball of the entire noodle clump in the bowl. When I bit into the soft boiled egg, I was mortified to find the yolk over cooked and have some kind of sickly greenish color.At that point I asked for the check and to speak with the manager so I could convey the above concerns and issues directly. Once again, I really really wanted to like this place and was looking forward to it. Despite the poor service, despite the ruined atmosphere, I could not even say the quality of the food was even mediocre or passable. It was genuinely bad and truly felt like a waste of my time and money. I would not recommend this place to anyone.
Atmosphere: 3
Food: 2
Service: 1
Dustin Brady
Parker was awesome! One of my best experiences at Jinya! ??❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jinya Chicken Ramen
林航
I came over to get the takeout, and he said it wasn't ready yet, so I asked him how long he needed to wait, and he said he didn't know. I asked him if he could go to the back and ask me, but she said she wouldn't care about me after she didn't have time.
Service: 1
Randy Kosuga
Clean exterior and interior. Modern decor, but if you're sitting near the wall it may be a little dim. We were seated next to the street's big windows so it was bright and vibrant. The lunch special was a fantastic experience that was suggested by the waitress and that did not disappoint. You choose 1 Ramen selection from the selected dishes presented and then there was a plate of Chicken Karaage, Green Salad, Spicy Tuna Taco and 3 Pan Fried Gyoza. I would have tried the Gyoza with the sauce in the jar on a plate provided at the table but it was empty. No excuses for this being empty. 3 jars total, but just the one empty, thank goodness. There was a dipping sauce provided with the appetizers and that was very tasty. Little sweet with a slight shoyu taste and very light. The outside of the Gyoza was a little chewy but ok with a slight crispness. The inside was very juicy and favorable. Chicken Karaage was awesome. It was just cooked fresh, hot with this slight crispness. Nice. The salad greens were fresh with no wilted pieces and this slight flavored (I believe miso) dressing. The Spicy Tuna Taco with the Won Ton Shell was my first time trying something like this, yum! All around good value for the money. Highly suggested if you are unsure what to get due to the amount of small plates and appetizers. I ordered another appetizer which was the Crispy Rice and Spicy Tuna. My last review of another Ramen eatery left me wondering. But this one diffenatIy had the spicyness to the tuna with light chrispness to the rice, this was awesome. The textures were a delight to bite into. I had the Premium Tonkotsu Red w/ level 4 spice out of 10. But admittedly, as a person who likes spicy, I got caught up in this spicy level and found myself actually not slurping up the soup broth at the end of the meal. I'm embarrassed..my palate must be getting tender the older I get . Thicker noodles, bouncy and cooked perfectly. If you are a long time eater of Ramen the noodles have a familiar taste. The broth was thick and the Pork flavor came through nicely. Kikurage mushroom, beans sprouts and green onion were supporting items to supplement the ramen. 2 squares of Nori in a white envelope was a nice touch which added to the umami flavors. The service was very prompt, courteous and professional and suggestions were very helpful. Overall a very good eating experience from the time we sat down to that final burp of delight. I Will Return.Parking: You will need to park at Ward Center and walk across the street.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Premium Tonkotsu Red, Crispy Rice with Spicy Tuna
Thomas did an arming job serving us! It was entertaining, the food came quick, and overall an amazing experience. Thank you!Vegetarian options: It was filing, and perfect
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Gyoza, Jinya Ramen
Elise Patterson
Hannah was great!
Atmosphere: 5
Food: 5
Service: 5
Mister Christian
s a longtime patron of Jinya Ramen, my loyalty stems from the exceptional customer service I experienced during the years when the restaurant was located at Mosaic, adjacent to the movie theater. However, since its relocation to a new spot merely a couple of restaurants away from the original, there has been a noticeable shift in management, resulting in a significant decline in overall service quality.Initially, the transition seemed seamless, with the service maintaining its standard for some time. Yet, over the past year, it has been evident that the efficiency and attentiveness I once enjoyed have steadily diminished.During my recent visits, I encountered frustrating delays and lapses in basic service etiquette. On one occasion, I found myself waiting at the bar for nearly 30 minutes for a simple drink, as the bartender was also serving tables—a less than efficient arrangement for patrons seated at the bar.Additionally, on another visit, I ordered a ramen bowl only to be left without utensils for nearly half an hour, rendering me unable to commence my meal. Despite bringing these concerns to the attention of the management, it appeared that my grievances were met with indifference.Regrettably, subsequent visits yielded similar experiences, with prolonged wait times for both drink and food orders, and a continued disregard for providing necessary utensils with meals. While the managers acknowledged the issues raised, their failure to address and rectify these recurring service shortcomings reflects a concerning lack of organizational capability and customer-centric approach.The mismanagement observed at this location not only tarnishes the reputation of Jinya Ramen but also undermines its revenue potential. As a dissatisfied customer, I feel compelled to share my negative experiences with friends, family, and fellow patrons frequenting this establishment.In conclusion, the current management at Jinya Ramen in Mosaic, Virginia, is sorely lacking in organizational skills and fails to prioritize customer satisfaction. Until substantial improvements are made, I can no longer endorse or support this location with confidence.Parking: Lots
Mabo is 3.0 when expressed in Tabelog.Others are 2.2 to 2.5It's not delicious.
Atmosphere: 5
Food: 2
Service: 3
Fantastic ramen and yam cha in an informal cafe setting. Great place for a little family reunion, and it didn’t break the bank!Vegetarian options: I don’t eat pork but reveled in the Impossible versions of some of their pork dishes.Parking: Go to the TJ Max structure. Crowded but free.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Tuna, Ahi Taco, Jinya Tonkotsu Black, Brussels Sprouts Tempura, Karaage Chicken Ramen, Jinya Ramen, Jinya Chicken Ramen
Mauricio was great, food was awesome, would come again!
Atmosphere: 5
Food: 5
Service: 5
Vegetarian options: There are 3 vegan ramen options and they are really good!!, can come back regularly for the vegan options. If you like spicy stuff, this is the place!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brussels Sprouts Tempura
Awesome place, with great food and location!!
Atmosphere: 5
Food: 5
Service: 5
my family loved this place. They came in from out of town and since I never been here before I thought I’d be a good idea. We ended up eating outside and the set up was really nice. Our waiter was really friendly. The food was delicious and my dad had his entire bowl of Ramen. I enjoyed their Poké bowl and my mom loved the wonton soup. Highly recommend this restaurant for good Ramen.
Atmosphere: 5
Food: 5
Service: 5
Unfortunately this place was a HUGE disappointment. I was really looking forward to trying this place, but it did not even come close to meeting even a mediocre rating. This was THE worst restaurant experience I've had for a long long time which is why I felt compelled to take the time to write this lengthy review.The service was actually terrible. As a first time customer, I walked in and stood awkwardly at the entrance for several minutes not knowing if I should just sit at an open table or wait to be seated. The only server who definitely saw me come in did not even make eye contact with me let alone give any type of greeting or even acknowledge my existence. He walked past several times and hid off to the side of the entrance doing some other task. I can completely understand having to wait if there is only one server who has many tasks to do and tables to attend to. All I need is a simple greeting and "please wait one moment" or SOMETHING.After I was seated, I saw another customer come in and stand awkwardly at the entrance as well. After the server did the same thing and walked by several times ignoring the customer at the door, the customer just left, which is what I wanted to do to be honest. But as I mentioned before, I was really looking forward to trying this place.The server wasn't necessarily rude, but definitely was not friendly or welcoming and felt very unprofessional when taking my order. As a new customer, I felt very uncomfortable. While waiting for my food, I was able to notice that the table was quite sticky and the little empty food dish was dirty and not washed properly. This might be just a personal issue, but the AC was on full blast and it was very cold. The restaurant has a nice modern interior design and decorations, but the mood was completely destroyed by overbearing pop music (not even Japanese or Asian music). There's nothing wrong with American pop music, but it just felt very out of place and ruining the atmosphere.Despite all this, I honestly wanted to like the food was willing to give it a fair and unbiased chance at redemption. I do not consider myself to have high standards or picky about the quality or the taste of food, but unfortunately not even the food could be the saving grace for this place. I ordered the Honolulu Limited Menu, Signature Tapas & Ramen. The meal came with gyoza, crispy chicken (karaage), and spicy tuna taco. The gyoza and chicken were not terrible, but definitely left much to be desired for. I was particularly looking forward to the unique spicy tuna taco which had a fried wonton for the shell, but the spicy tuna filling did not seem fresh at all and more like something from shady "gas station sushi".For the ramen, I chose Black Tonkotsu ramen. The broth was decent, but nothing particularly special that would make me want to come back for more. The noodles were not prepared properly and were somehow all jumbled up in a knot. I could not grab any noodles without picking up a huge ball of the entire noodle clump in the bowl. When I bit into the soft boiled egg, I was mortified to find the yolk over cooked and have some kind of sickly greenish color.At that point I asked for the check and to speak with the manager so I could convey the above concerns and issues directly. Once again, I really really wanted to like this place and was looking forward to it. Despite the poor service, despite the ruined atmosphere, I could not even say the quality of the food was even mediocre or passable. It was genuinely bad and truly felt like a waste of my time and money. I would not recommend this place to anyone.
Atmosphere: 3
Food: 2
Service: 1
Parker was awesome! One of my best experiences at Jinya! ??❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jinya Chicken Ramen
I came over to get the takeout, and he said it wasn't ready yet, so I asked him how long he needed to wait, and he said he didn't know. I asked him if he could go to the back and ask me, but she said she wouldn't care about me after she didn't have time.
Service: 1
Clean exterior and interior. Modern decor, but if you're sitting near the wall it may be a little dim. We were seated next to the street's big windows so it was bright and vibrant. The lunch special was a fantastic experience that was suggested by the waitress and that did not disappoint. You choose 1 Ramen selection from the selected dishes presented and then there was a plate of Chicken Karaage, Green Salad, Spicy Tuna Taco and 3 Pan Fried Gyoza. I would have tried the Gyoza with the sauce in the jar on a plate provided at the table but it was empty. No excuses for this being empty. 3 jars total, but just the one empty, thank goodness. There was a dipping sauce provided with the appetizers and that was very tasty. Little sweet with a slight shoyu taste and very light. The outside of the Gyoza was a little chewy but ok with a slight crispness. The inside was very juicy and favorable. Chicken Karaage was awesome. It was just cooked fresh, hot with this slight crispness. Nice. The salad greens were fresh with no wilted pieces and this slight flavored (I believe miso) dressing. The Spicy Tuna Taco with the Won Ton Shell was my first time trying something like this, yum! All around good value for the money. Highly suggested if you are unsure what to get due to the amount of small plates and appetizers. I ordered another appetizer which was the Crispy Rice and Spicy Tuna. My last review of another Ramen eatery left me wondering. But this one diffenatIy had the spicyness to the tuna with light chrispness to the rice, this was awesome. The textures were a delight to bite into. I had the Premium Tonkotsu Red w/ level 4 spice out of 10. But admittedly, as a person who likes spicy, I got caught up in this spicy level and found myself actually not slurping up the soup broth at the end of the meal. I'm embarrassed..my palate must be getting tender the older I get . Thicker noodles, bouncy and cooked perfectly. If you are a long time eater of Ramen the noodles have a familiar taste. The broth was thick and the Pork flavor came through nicely. Kikurage mushroom, beans sprouts and green onion were supporting items to supplement the ramen. 2 squares of Nori in a white envelope was a nice touch which added to the umami flavors. The service was very prompt, courteous and professional and suggestions were very helpful. Overall a very good eating experience from the time we sat down to that final burp of delight. I Will Return.Parking: You will need to park at Ward Center and walk across the street.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Premium Tonkotsu Red, Crispy Rice with Spicy Tuna
Restaurantji Recommends
Whitney was super fast and so sweet!
Atmosphere: 5
Food: 5
Service: 5
Thomas did an arming job serving us! It was entertaining, the food came quick, and overall an amazing experience. Thank you!Vegetarian options: It was filing, and perfect
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Gyoza, Jinya Ramen
Hannah was great!
Atmosphere: 5
Food: 5
Service: 5
s a longtime patron of Jinya Ramen, my loyalty stems from the exceptional customer service I experienced during the years when the restaurant was located at Mosaic, adjacent to the movie theater. However, since its relocation to a new spot merely a couple of restaurants away from the original, there has been a noticeable shift in management, resulting in a significant decline in overall service quality.Initially, the transition seemed seamless, with the service maintaining its standard for some time. Yet, over the past year, it has been evident that the efficiency and attentiveness I once enjoyed have steadily diminished.During my recent visits, I encountered frustrating delays and lapses in basic service etiquette. On one occasion, I found myself waiting at the bar for nearly 30 minutes for a simple drink, as the bartender was also serving tables—a less than efficient arrangement for patrons seated at the bar.Additionally, on another visit, I ordered a ramen bowl only to be left without utensils for nearly half an hour, rendering me unable to commence my meal. Despite bringing these concerns to the attention of the management, it appeared that my grievances were met with indifference.Regrettably, subsequent visits yielded similar experiences, with prolonged wait times for both drink and food orders, and a continued disregard for providing necessary utensils with meals. While the managers acknowledged the issues raised, their failure to address and rectify these recurring service shortcomings reflects a concerning lack of organizational capability and customer-centric approach.The mismanagement observed at this location not only tarnishes the reputation of Jinya Ramen but also undermines its revenue potential. As a dissatisfied customer, I feel compelled to share my negative experiences with friends, family, and fellow patrons frequenting this establishment.In conclusion, the current management at Jinya Ramen in Mosaic, Virginia, is sorely lacking in organizational skills and fails to prioritize customer satisfaction. Until substantial improvements are made, I can no longer endorse or support this location with confidence.Parking: Lots
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Jinya Chicken Ramen
Great food! Get an extra seasoned egg!
Atmosphere: 5
Food: 5
Service: 5