Kailani, the person at the counter was extremely rude and unfriendly. It was very disappointing considering we frequent Starbucks regularly. Her rudeness and attitude was so appalling that we will never return.
Jean K.
I have never seen a nice barista here. Dont know why the employees are so bitter. They act like they're working off their parole.
Finlay M.
horrible service. rude staff. staff not even looking at you or acknowledging the customer. check the staff working on January 16th, 2024.
Sarah
The people working at this place Monday evening were the most unhelpful, non customer service oriented Starbucks baristas I have ever encountered in the entire US. They went out of their way to be mean and condescending when I got a chai latte that was only milk and inquired why. I order this same order all the time on the mainland and never have a problem but when I questioned the barista she threw the drink down the drain and spitefully explained that was what I got when I placed an order with no ice. I was bewildered by the hostility and bitterness, especially when 2 of them ganged up against me as I have experienced nothing but kindness in every other Starbucks. The guy standing across from me did not even hand me my drink when I finally just said I would take it however because they were so mean and he went out of his way to walk the drink down to the end of the counter to leave for me to pick it up. Never seen such rude service and will never be back to this location
Atmosphere: 1
Food: 1
Service: 1
Michael J.
I always enjoy coming to this store in and out of island! I have been coming to this location for the past 3 years. The manager sure knows what they are doing to keep operations going smoothly. This location is always on it when it comes to cleanliness & making the moment right. I always wonder why David is never an assistant manager because his customer service skills are always ON it. It's a cool spot to wind down and do some productive work. The employees are always so friendly. :) This is personally my favorite location as it is conveniently located across Target and other business areas. I miss my favorite baristas that used to work here, s/o to my bestie Rose & Jericho!! Lol
Michiko T.
Happy to see you are still alive and well and working hard at our very own local branch Zoe did great David kept us company on his day off
Alyssa F.
Ahh, what's with all the hateful reviews? I love this starbucks. Of all Starbucks locations in Central Maui, this is my preferred one. I always get the iced shaken brown sugar oatmilk espresso with a breakfast item, and the staff has always been prompt and friendly.
Dirt Nap
I like a few workers at this spot but for some reason orders are wrong 12 out of 12 in a row and not even counting one from a friend and when it's their fault when I repeat and specifically say an order they dump the mess up instead of give it to someone or a homeless person, I order correctly ad if not I tell them before thy make drink but sometimes the order states exactly what it is and still made wrong . So much product wasted not even to be Givin ti someone else as a mess up or anything just aloha drain that's just messed up and ik starbucks gets write offs for donating to homeless or even get tax right offs in giving the day old food to non profits and somehow I don't think that happens in maui. I have never been to a place that hassled about u stepping put the store to get refill ever besides here and or dogs all across the country dogs go to starbucks service animals or not why have pup cups if a distant gret it and say truff ruff why have pup cups if not pet friendly ik book stores that have cats that live in them hell the walmart in maui has a cat that roams the store but that's beside the point please owner teach or hirer people who care to make the drink correctly and friendly staff since it is customer service if they dont like customers or prejudice might need a different job carreer ty
Missy Hammer
The Caucasian woman with long mane is prejudice against disabled native Americans, this woman complains about everything I do in the store she is racist I spend money and she always tries to find a way to prejudice me.for being a customer with cash not gift cards cash.
Waited in the drive thru window for almost 5 min just for my nitro cold brew. Only to have my drink half foam. Disappointed
Google user
Pumpkin season is always my favorite time of the year. So thank you for making these moments memorable. Also shoutout to the baristas for the fast \\u0026 friendly service.
marcopolopaloalto
Friendly fast coffees served up with spacious interior to drink your beverage. Don’t forget to purchase some Starbucks gift cards with Hawaiian designs to take back with you for souvenirs of Hawaii that last! In past years they had a hula girl image. This year it’s the state of Hawaii with a bird and a rainbow !
Chelsie Fletcher
Pumpkin season is always my favorite time of the year. So thank you for making these moments memorable. Also shoutout to the baristas for the fast & friendly service.
Chelsie F.
Pumpkin season is always my favorite time of the year. So thank you for making these moments memorable. Also shoutout to the baristas for the fast & friendly service.
Kailani, the person at the counter was extremely rude and unfriendly. It was very disappointing considering we frequent Starbucks regularly. Her rudeness and attitude was so appalling that we will never return.
I have never seen a nice barista here. Dont know why the employees are so bitter. They act like they're working off their parole.
horrible service. rude staff. staff not even looking at you or acknowledging the customer. check the staff working on January 16th, 2024.
The people working at this place Monday evening were the most unhelpful, non customer service oriented Starbucks baristas I have ever encountered in the entire US. They went out of their way to be mean and condescending when I got a chai latte that was only milk and inquired why. I order this same order all the time on the mainland and never have a problem but when I questioned the barista she threw the drink down the drain and spitefully explained that was what I got when I placed an order with no ice. I was bewildered by the hostility and bitterness, especially when 2 of them ganged up against me as I have experienced nothing but kindness in every other Starbucks. The guy standing across from me did not even hand me my drink when I finally just said I would take it however because they were so mean and he went out of his way to walk the drink down to the end of the counter to leave for me to pick it up. Never seen such rude service and will never be back to this location
Atmosphere: 1
Food: 1
Service: 1
I always enjoy coming to this store in and out of island! I have been coming to this location for the past 3 years. The manager sure knows what they are doing to keep operations going smoothly. This location is always on it when it comes to cleanliness & making the moment right. I always wonder why David is never an assistant manager because his customer service skills are always ON it. It's a cool spot to wind down and do some productive work. The employees are always so friendly. :) This is personally my favorite location as it is conveniently located across Target and other business areas. I miss my favorite baristas that used to work here, s/o to my bestie Rose & Jericho!! Lol
Happy to see you are still alive and well and working hard at our very own local branch Zoe did great David kept us company on his day off
Ahh, what's with all the hateful reviews? I love this starbucks. Of all Starbucks locations in Central Maui, this is my preferred one. I always get the iced shaken brown sugar oatmilk espresso with a breakfast item, and the staff has always been prompt and friendly.
I like a few workers at this spot but for some reason orders are wrong 12 out of 12 in a row and not even counting one from a friend and when it's their fault when I repeat and specifically say an order they dump the mess up instead of give it to someone or a homeless person, I order correctly ad if not I tell them before thy make drink but sometimes the order states exactly what it is and still made wrong . So much product wasted not even to be Givin ti someone else as a mess up or anything just aloha drain that's just messed up and ik starbucks gets write offs for donating to homeless or even get tax right offs in giving the day old food to non profits and somehow I don't think that happens in maui. I have never been to a place that hassled about u stepping put the store to get refill ever besides here and or dogs all across the country dogs go to starbucks service animals or not why have pup cups if a distant gret it and say truff ruff why have pup cups if not pet friendly ik book stores that have cats that live in them hell the walmart in maui has a cat that roams the store but that's beside the point please owner teach or hirer people who care to make the drink correctly and friendly staff since it is customer service if they dont like customers or prejudice might need a different job carreer ty
The Caucasian woman with long mane is prejudice against disabled native Americans, this woman complains about everything I do in the store she is racist I spend money and she always tries to find a way to prejudice me.for being a customer with cash not gift cards cash.
Inside Target store. No table to sit though.
Restaurantji Recommends
Waited in the drive thru window for almost 5 min just for my nitro cold brew. Only to have my drink half foam. Disappointed
Pumpkin season is always my favorite time of the year. So thank you for making these moments memorable. Also shoutout to the baristas for the fast \\u0026 friendly service.
Friendly fast coffees served up with spacious interior to drink your beverage. Don’t forget to purchase some Starbucks gift cards with Hawaiian designs to take back with you for souvenirs of Hawaii that last! In past years they had a hula girl image. This year it’s the state of Hawaii with a bird and a rainbow !
Pumpkin season is always my favorite time of the year. So thank you for making these moments memorable. Also shoutout to the baristas for the fast & friendly service.
Pumpkin season is always my favorite time of the year. So thank you for making these moments memorable. Also shoutout to the baristas for the fast & friendly service.