The workers here are so nice and polite. Music is nice. We’re jamming earlier, while eating. Highly recommended this location!
Atmosphere: 5
Food: 5
Service: 5
michelle ziervogel
+ Ahi poke bowl was more than expected. ?- Did not like Salmon with onions . Or the salmon skin rolls ?
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Salmon Sashimi, Sushi, Ahi
Emily Stein
Great staff, friendly and helpful. But very expensive for the tiny amount of food they actually give you… yikes.
Atmosphere: 4
Food: 2
Service: 5
Ken Hunnicutt
Genki Sushi has really gone downhill. We used to live in Hawaii and the kids loved going here. I came back for a business trip and was feeling nostalgic, so I decided to give it a try again. The rice tasted like plastic and falls apart when you try to pick it up. The spicy edamame was almost frozen and hard as a rock. The green tea was barely warm. The food is overpriced for the low quality. The staff definitely did not care about the customers. They walk by, hoping you don't ask them anything. Genki means "fine" in Japanese, and it is anything but fine. Genki Sushi is the McDonald's of sushi now. I will definitely not be back.
They had a "Chicken Katsu Bento" special ($10.98 including tax; Sept 2023), but the offer was only for take-out, couldn't eat in. Nevertheless, the young lady at the register was cheerful & efficient, and I enjoyed my bento elsewhere. The chicken katsu was crispy on the outside, moist inside. And the other ingredients were fresh & tasty (California roll, tofu, bed of rice, pickled greens & cabbage).
Atmosphere: 3
Food: 3
Service: 4
T. T.
Worst customer service. I had ordered my food little bit before 5pm tonight and I never got my food till 6:10pm. Employees are very unpleasant and lazy looking. I waited for mussels that I never ordered. I wanted mushrooms and my order was wrong to only have to wait longer until I no longer could and ended up getting refunded. Manager Robert is very unpleasant and has zero customer service. He seemed very unapologetic and when answering the phone, a customer was complaining and he just hung up the phone and said he wasn’t going to deal with that. Very unpleasant and service sucks every time I come here. I rather travel to other Genki’s and know I’m getting money worth for what I order.
Easy to order now with the QR code.I don't think they had much "chefs" in the back, as sushi came out slow.But it was tasty!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sushi, Roll, California Roll
Douglas Nordlund
Been going here since rhey opened, normally great. Last 3 visits the worst service we have ever had there, wrong food cme out a couple times. Some orders did not come out at all.Most of the food took over 30 minutes to come out. All but one cooked food we order was cold. Water and tea only got it once even after we asked for refill. Will no go back until I hear service has improved.
Service: 1
Cynthia Chung
First time at this location. Food was tasty. Good selection. Tried their bento. Pleased with amount and variety.
Atmosphere: 5
Food: 5
Service: 5
Sandra Matsumoto
Took my daughter here for the first time today, and she had so much fun ordering her favorite dishes! They offer a huge variety of sushi and dishes that this will make anyone happy! The dishes add up quickly, though, so our tab ended up running high for just 2 people!
Atmosphere: 5
Food: 5
Service: 5
Ava Kimbrel
worst customer service, it should not be that hard. we left before we were even seated. there were 4 workers behind the cashier and another 3 sitting down while we waited to be seated for 5 minutes. i made eye contact with like 3 of the people working there and 2 of them glared at me ??? another server smiled at the couple in-front of me also waiting to be seated and walked right past them and joined the other 3 servers who were sitting down. the food is good but the staff is full of disrespectful young people who avoid customers.
Great Customer service Friendly staff and clean Facilities made-to-order Japanese handmade dishes Portions are just
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamachi Collar, Salmon Sashimi, Sushi, Dragon Roll, Spicy Tuna Ahi Poke Bowl, Tempura, Teriyaki Chicken, Salmon Karaage, Edamame, Seared Garlic Salmon, Spicy Tuna Bowl and Garlic Garlic Salmon Nigiri, Chicken Katsu
The workers here are so nice and polite. Music is nice. We’re jamming earlier, while eating. Highly recommended this location!
Atmosphere: 5
Food: 5
Service: 5
+ Ahi poke bowl was more than expected. ?- Did not like Salmon with onions . Or the salmon skin rolls ?
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Salmon Sashimi, Sushi, Ahi
Great staff, friendly and helpful. But very expensive for the tiny amount of food they actually give you… yikes.
Atmosphere: 4
Food: 2
Service: 5
Genki Sushi has really gone downhill. We used to live in Hawaii and the kids loved going here. I came back for a business trip and was feeling nostalgic, so I decided to give it a try again. The rice tasted like plastic and falls apart when you try to pick it up. The spicy edamame was almost frozen and hard as a rock. The green tea was barely warm. The food is overpriced for the low quality. The staff definitely did not care about the customers. They walk by, hoping you don't ask them anything. Genki means "fine" in Japanese, and it is anything but fine. Genki Sushi is the McDonald's of sushi now. I will definitely not be back.
Atmosphere: 1
Food: 1
Service: 1
Tasty as ever, not too busy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Katsu, Kabocha Tempura, Hamachi Sashimi
It was good today.
Atmosphere: 4
Food: 4
Service: 4
Great place for families with little
Atmosphere: 4
Food: 3
Service: 5
They had a "Chicken Katsu Bento" special ($10.98 including tax; Sept 2023), but the offer was only for take-out, couldn't eat in. Nevertheless, the young lady at the register was cheerful & efficient, and I enjoyed my bento elsewhere. The chicken katsu was crispy on the outside, moist inside. And the other ingredients were fresh & tasty (California roll, tofu, bed of rice, pickled greens & cabbage).
Atmosphere: 3
Food: 3
Service: 4
Worst customer service. I had ordered my food little bit before 5pm tonight and I never got my food till 6:10pm. Employees are very unpleasant and lazy looking. I waited for mussels that I never ordered. I wanted mushrooms and my order was wrong to only have to wait longer until I no longer could and ended up getting refunded. Manager Robert is very unpleasant and has zero customer service. He seemed very unapologetic and when answering the phone, a customer was complaining and he just hung up the phone and said he wasn’t going to deal with that. Very unpleasant and service sucks every time I come here. I rather travel to other Genki’s and know I’m getting money worth for what I order.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Easy to order now with the QR code.I don't think they had much "chefs" in the back, as sushi came out slow.But it was tasty!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sushi, Roll, California Roll
Been going here since rhey opened, normally great. Last 3 visits the worst service we have ever had there, wrong food cme out a couple times. Some orders did not come out at all.Most of the food took over 30 minutes to come out. All but one cooked food we order was cold. Water and tea only got it once even after we asked for refill. Will no go back until I hear service has improved.
Service: 1
First time at this location. Food was tasty. Good selection. Tried their bento. Pleased with amount and variety.
Atmosphere: 5
Food: 5
Service: 5
Took my daughter here for the first time today, and she had so much fun ordering her favorite dishes! They offer a huge variety of sushi and dishes that this will make anyone happy! The dishes add up quickly, though, so our tab ended up running high for just 2 people!
Atmosphere: 5
Food: 5
Service: 5
worst customer service, it should not be that hard. we left before we were even seated. there were 4 workers behind the cashier and another 3 sitting down while we waited to be seated for 5 minutes. i made eye contact with like 3 of the people working there and 2 of them glared at me ??? another server smiled at the couple in-front of me also waiting to be seated and walked right past them and joined the other 3 servers who were sitting down. the food is good but the staff is full of disrespectful young people who avoid customers.
Atmosphere: 1
Food: 1
Service: 1