I have been going to this dental group for more than a decade and just loved Dr Shek who left a few years back and my hygienist Evelyn who has always been great. I was saddened to learn they were downsizing and closing their office near me. I've even noticed them pushing for more treatments in the last year than ever before. Mind you, my oral care has not changed to warrant more frequent interventions. But what made it worse was recently being charged $90 for unintentionally missing an appointment for the first time in all these years. My attempts to express my disappointment about this to the staff was essentially just ignored, an literally not even a response at my last visit. After years of being a patient here, the writing on the wall was clear that it was time to find another dentist. I understand economy is hard on a lot of businesses and a $90 (first time at that) missed visit charge may seem trivial to some people but I don't agree. Rather, it reflects the lack of respect and appreciation for years of loyal patronage. I wish them well in keeping their business afloat amidst these hard economic times, but I no longer want to go to a business that seems more focused on getting revenue and forgets the basics of CARING. Its too bad that the "SMILES" at The Smiling Place are no longer genuine.
Neil Wallace
There are NO words to express just how amazing this dental practice and the staff truly are. I have a huge phobia of dentists and extremely nervous throughout my appointments and the highly professional and caring staff are just outstanding!
Francis M.
DA Kiani and Dr.Hirota were so gentle and understanding of how to make me relax and not stress. I had a root canal from here and crown put in and im so happy that I get to keep my tooth! They even took 10% off. Aloha wonderful ladies and I will definitely return in the future
Megan Marie
This place is absolutely amazing and I've always received the best dental care for the best prices. Dr.Hirota and Randy the hygienist made my day on Saturday, especially after a stressful morning. I know that going to the dentist can be notoriously stressful, but the kind and professional folks at the Smiling Place in Kunia always make me feel at ease. I highly recommend this place ~ they are amazing! :)
Roger V.
A place where I feel comfortable with the hygienist/dentist. Looking forward to have my partial done by the professionals
N A
I have been going to the Smiling Place for many years and have only great experiences. The staff is friendly and I especially appreciate the reminder calls - I have almost forgotten to go a few times.Dr Chad runs a right ship and is efficient and to the point. I appreciate his high-expectations from his staff. Personally, for me, his recommendations and advice has been well received.I have seen changes over the years including staff and Doctors, but there are some things that have not changed:- excellent dental services- high expectations from his staff- friendly service (the smiling place)- compassion for the disabled
V A
Dr Chad and his staff are awesome and very friendly with calls to remind you of your appointment. Dr Chad, Dr Shaileen and the hygienists are all caring especially when dealing with very disabled patients like my brother. We are very grateful for their patience, understanding and aloha.
D Soneda
Dr Chad is the best. No other doctor can handle my handicap son.
Kate K.
I went to the Ewa beach location. Loved the customer service and they made me feel really comfortable and my Dr. is really nice. However I never expected to be blind sided when it came to paying for my bill after treatment. This was my 3rd visit there and had no issues with the first two. Before they do any work on you they do a thorough examination and let's you know what needs to be done and they give you an estimate(s) of the cost and you decide what and when you want the work done. I had an appointment this past Saturday and I received a reminder call Thursday and the Clerk confirmed with me what was going to be done and how much I will need to pay. 2-fillings for $233 which I agreed to and signed for. I had my own copy as well. However when the work was done this time and I had to pay my bill it came out to $451! That's when I learned they did 3 fillings instead of two and added a liner Which I had no idea that's what they were gonna do. The reason they give you an estimate is so patients will know how much they Will need to pay before making appointments. Dental service is expensive as it is even with dental coverage and I'm a single parent who has to live on a budget and I have to save up to to get dental work done. Ended up having to use my grocery money to pay off my bill. Not sure if I'm the only one this has happened to. But I have other work that needs to be done and I'm gonna make sure and confirm with the Dr before she starts any work and make sure I'm only paying what Ive agreed to. Like I said the staff is really nice and its clean and they follow all the guidelines for Covid19. I feel safe and comfortable there. My only issue was my bill.
Sanoe H.
I've been going to the smiling place for 4 years and I have only great things to say about them. Staff are super friendly and understanding, very courteous and organized. My dentist is Dr. Chadron Araki. Dr. Araki is such a gentle Doctor and he will talk to you throughout the process of getting numb or even doing a procedure on your teeth. When I took out my wisdoms, the process was so quick that it only took 15 mins. To take out all 4 of my wisdoms, I feel like waiting for the numbing to kick in was the longest part of the procedure. Every time I go here, they always take care of their patients and I feel like that is so important being because a lot of people don't like going to the dentist.
Dr. Chad ???? I thought Walmart stopped selling those degrees that people could buy and start calling themselves a “doctor”. From my experience, I would have guessed my dental hygienist was the doctor and he was a random looking into my mouth for a few seconds.
MaryJane Gascon Gallang
friendly people and good service
Joshua S.
I've been coming here for years and have had nothing but good experiences. Thank you Dr. Chad and all the staff of The Smiling Place!
Phyllis Paraz Tachibana
Hygienists are awesome, but the docs are totally opposite that words cannot describe.
Paul Fai
Dr. Chad ???? I thought Walmart stopped selling those degrees that people could buy and start calling themselves a “doctor”. From my experience, I would have guessed my dental hygienist was the doctor and he was a random looking into my mouth for a few seconds.
I have been going to this dental group for more than a decade and just loved Dr Shek who left a few years back and my hygienist Evelyn who has always been great. I was saddened to learn they were downsizing and closing their office near me. I've even noticed them pushing for more treatments in the last year than ever before. Mind you, my oral care has not changed to warrant more frequent interventions. But what made it worse was recently being charged $90 for unintentionally missing an appointment for the first time in all these years. My attempts to express my disappointment about this to the staff was essentially just ignored, an literally not even a response at my last visit. After years of being a patient here, the writing on the wall was clear that it was time to find another dentist. I understand economy is hard on a lot of businesses and a $90 (first time at that) missed visit charge may seem trivial to some people but I don't agree. Rather, it reflects the lack of respect and appreciation for years of loyal patronage. I wish them well in keeping their business afloat amidst these hard economic times, but I no longer want to go to a business that seems more focused on getting revenue and forgets the basics of CARING. Its too bad that the "SMILES" at The Smiling Place are no longer genuine.
There are NO words to express just how amazing this dental practice and the staff truly are. I have a huge phobia of dentists and extremely nervous throughout my appointments and the highly professional and caring staff are just outstanding!
DA Kiani and Dr.Hirota were so gentle and understanding of how to make me relax and not stress. I had a root canal from here and crown put in and im so happy that I get to keep my tooth! They even took 10% off. Aloha wonderful ladies and I will definitely return in the future
This place is absolutely amazing and I've always received the best dental care for the best prices. Dr.Hirota and Randy the hygienist made my day on Saturday, especially after a stressful morning. I know that going to the dentist can be notoriously stressful, but the kind and professional folks at the Smiling Place in Kunia always make me feel at ease. I highly recommend this place ~ they are amazing! :)
A place where I feel comfortable with the hygienist/dentist. Looking forward to have my partial done by the professionals
I have been going to the Smiling Place for many years and have only great experiences. The staff is friendly and I especially appreciate the reminder calls - I have almost forgotten to go a few times.Dr Chad runs a right ship and is efficient and to the point. I appreciate his high-expectations from his staff. Personally, for me, his recommendations and advice has been well received.I have seen changes over the years including staff and Doctors, but there are some things that have not changed:- excellent dental services- high expectations from his staff- friendly service (the smiling place)- compassion for the disabled
Dr Chad and his staff are awesome and very friendly with calls to remind you of your appointment. Dr Chad, Dr Shaileen and the hygienists are all caring especially when dealing with very disabled patients like my brother. We are very grateful for their patience, understanding and aloha.
Dr Chad is the best. No other doctor can handle my handicap son.
I went to the Ewa beach location. Loved the customer service and they made me feel really comfortable and my Dr. is really nice. However I never expected to be blind sided when it came to paying for my bill after treatment. This was my 3rd visit there and had no issues with the first two. Before they do any work on you they do a thorough examination and let's you know what needs to be done and they give you an estimate(s) of the cost and you decide what and when you want the work done. I had an appointment this past Saturday and I received a reminder call Thursday and the Clerk confirmed with me what was going to be done and how much I will need to pay. 2-fillings for $233 which I agreed to and signed for. I had my own copy as well. However when the work was done this time and I had to pay my bill it came out to $451! That's when I learned they did 3 fillings instead of two and added a liner Which I had no idea that's what they were gonna do. The reason they give you an estimate is so patients will know how much they Will need to pay before making appointments. Dental service is expensive as it is even with dental coverage and I'm a single parent who has to live on a budget and I have to save up to to get dental work done. Ended up having to use my grocery money to pay off my bill. Not sure if I'm the only one this has happened to. But I have other work that needs to be done and I'm gonna make sure and confirm with the Dr before she starts any work and make sure I'm only paying what Ive agreed to. Like I said the staff is really nice and its clean and they follow all the guidelines for Covid19. I feel safe and comfortable there. My only issue was my bill.
I've been going to the smiling place for 4 years and I have only great things to say about them. Staff are super friendly and understanding, very courteous and organized. My dentist is Dr. Chadron Araki. Dr. Araki is such a gentle Doctor and he will talk to you throughout the process of getting numb or even doing a procedure on your teeth. When I took out my wisdoms, the process was so quick that it only took 15 mins. To take out all 4 of my wisdoms, I feel like waiting for the numbing to kick in was the longest part of the procedure. Every time I go here, they always take care of their patients and I feel like that is so important being because a lot of people don't like going to the dentist.
Restaurantji Recommends
Dr. Chad ???? I thought Walmart stopped selling those degrees that people could buy and start calling themselves a “doctor”. From my experience, I would have guessed my dental hygienist was the doctor and he was a random looking into my mouth for a few seconds.
friendly people and good service
I've been coming here for years and have had nothing but good experiences. Thank you Dr. Chad and all the staff of The Smiling Place!
Hygienists are awesome, but the docs are totally opposite that words cannot describe.
Dr. Chad ???? I thought Walmart stopped selling those degrees that people could buy and start calling themselves a “doctor”. From my experience, I would have guessed my dental hygienist was the doctor and he was a random looking into my mouth for a few seconds.