This Domino'sTeam really are a quality Team! It's obvious in their 100% Perfect record on the Food, Quality, HOT and delivery! Thank you 8th St Iowa Domino's Team! Excellent. Professional, Courteous Delivery Guy with a Very nice Red ride! Edit; After opening Pizza, it obviously had been dropped or slammed to one side as all the toppings were slid to one side of Pizza. You need to be careful with the merchandise please! Cheers! MAK & ThootsKid-friendliness: Professional, Courteous Delivery
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Michelle Aparicio
My pizza ? ? extra cheese was exquisite
Atmosphere: 4
Food: 5
Service: 5
Katie Kraft
I order for delivery- they have no delivery driver. The service at this one has been progressively getting worse. Last delivery driver wouldn’t come to my room- had to go meet them at the entrance. What’s up Dominoes? Also the bread twists are never baked correctly anymore from here. They never are left to rise and always small and greasy. The rest of the food is ok but they never have enough pop.
Atmosphere: 1
Food: 2
Service: 1
Moricore V
The twists typically are golden brown and fluffy with a nice crispy outside coating and soft fluffy center. I'm unsure if the oven calibration may have been off or if a hiccup happened.The garlic twist we ordered today, using our reward points, was almost grey in color, and the texture was gummy/under cooked.When we called to ask for assistance in having a new order of twist created if we returned the current under cooked and gummy twist, we were told that they were already run through the oven fully, but they can run it through again. They also made a point to add that this would be done just this one time.We decided to decline since we had expected the twist to be golden brown and fully cooked the first time around like it had been for our previous orders.They then offered to make a new batch instead, stating it wouldn't be a problem to do, but we declined.We don't want to be left with another batch like the one they gave and then be stuck with it, with no additional help available; since they made a point to state that over the phone.Hopefully the oven calibration will be fixed soon so that the twist that go through will continue to have that delicious golden brown texture.
Atmosphere: 3
Food: 1
Service: 3
Ann Skallerup
Ordered over the internet (difficult for me to negotiate) and it was indicated it would be 46-51 minutes before it would be done. I arrived at the store approx 45 minutes after pizza was ordered, and when I arrived, the pizza hadn't been started. The cashier was very helpful and went to find the person responsible for preparing the pizza. That cook came out and argued with the cashier that the order was on the bottom of the list (from what I could tell there were 2 orders). After that conversation, the cook looked at me and told me it would be 8 minutes. ??Vegetarian options: Didn't get veggie option.Parking: Very few parking spaces.
Atmosphere: 1
Food: 3
Service: 1
nathan Heller
I don't typically leave reviews and even in the past when orders have been hit or miss has never causes me to leave a review but tonight although the guy who called me was assuring me it's all good, my experience was less than that.I ordered a medium pizza and cheesy bread at 11:30 through the app (which admittedly is half an hour before close) it had no problem letting me place the order. At 11:40 and 11:42 I received phone calls which I missed because I was driving to go pick up the pizza, I noticed I got the calls when I was pulling into the parking lot so I called them back and they informed me that they were so backed up that they had to quit taking orders and no worries I would get refunded within a day.I understood that maybe they were backed up and I could see where if I was ordering delivery that would be a tough thing to do, but I wasn't. I was picking it up and how much extra work is a pepperoni pizza? Too much work to throw one more in the oven before you close up 20 minutes early? I was there to pick it up already anyway, toss a few pepperonis on the dough that is already proofed and ready to go, and put it on the oven belt.So I said, what if we take off the cheesy bread to make it even easier on you guys, I just want the pizza, would that be doable?He said no they already had turned the oven off around the time they called me(11:40).I've worked in food service my whole life and am a reasonably intelligent person I'd like to think, but not smart enough apparently to wrap my mind around how they could be so backed up on orders that they were resorting to calling customers who had already placed and/or paid for orders to inform them they have canceled their orders due to simply being "too overwhelmed with orders" and "have their oven turned off" 20 minutes before close... 10 minutes after I placed my order...Feels more like they decided to go home early but couldn't get the website to corroborate their lie. I guess I'm just unlucky to live next to the lazy, undisciplined Domino's location - if I had ordered from a different location I would have had a different experience and that's why they get as few ⭐s as I can award them.
Atmosphere: 1
Food: 1
Service: 1
Courtney Jedele
I've never had issues with this Domino's but I ordered 3 thin crust pizzas and garlic knots with the cheese dipping sauce. Everything but the garlic knots was overcooked and
Atmosphere: 3
Food: 1
Service: 4
Hannah Brunko
After 3 hours of waiting for my delivery and zero updates on the tracker, I ended up canceling my order. On a Tuesday night, it shouldn’t take 3 hours to make a pizza and deliver less than 10 miles from the store.
Service: 1
Dustin Andrews
Huge shout out to the guys that made my pizza tonight! Instead of getting more green peppers for my pizza you made due with the 5 little slices you had! Appreciate you!
Food: 1
Haley
Edit: (12.29.23)Requested contactless delivery. Driver made my boyfriend meet them down at the main door of our apartment building, (thought maybe they had a disability or something, which is fine, but this was not the case) and then informed him that they forgot our drink and couldn't bring it until they finished the rest of their deliveries, or we could get store credit instead.Proceed to call the store and ask what to do, if we can have another driver deliver it or what can be done. Employee that answered responded in the absolute most condescending attitude that they couldn't do that because its a Friday night. I'm frustrated now because your driver ignored our delivery instructions AND forgot part of our order, and now I'm being talked down to after explaining the situation and asking what to do? Asked for store credit because I'm tired of this situation now. Gave them our address. "I'm going to need more information than that..." (x3) What more information do you need than our street name and city?! Boyfriend had to take the phone and finish the call at this point.I understand mistakes and forgetting things, but this situation could have been handled better, and the fact that the person that I was talking to over the phone had the audacity to be rude with me over their mistake was unbelievable.Food was great though. Please work on your customer service attitude.
Never had a problem ordering from here. When I get there. My food is always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Pizza
Jacob C
Food was overcooked to the point of being dry, ingredients tasted as though they were old. Deliver was on schedule, but food arrived cold. Called to complain and GM attempted to argue, offered a refund, then hung up on my wife and I. Having been a manager at Domino's in the past, I expected better quality. Talk about being a brand killer and not even being able to blame it on a rush.
Atmosphere: 1
Food: 1
Service: 1
Amber MacDowell
Good gf pizza but they forgot the pineapple. Friendly
Atmosphere: 5
Food: 3
Service: 5
Tim Tungett
I places my order before 8pm and didn't get it until 8:45pm. I ordered thin crust square cut, didn't get what I ordered. I called the store because the app showed it had been delivered. The person said he checked his driver in BY ACCIDENT. However, I believe it was done on purpose because I did not get my delivery within 30 minutes.
This Domino'sTeam really are a quality Team! It's obvious in their 100% Perfect record on the Food, Quality, HOT and delivery! Thank you 8th St Iowa Domino's Team! Excellent. Professional, Courteous Delivery Guy with a Very nice Red ride! Edit; After opening Pizza, it obviously had been dropped or slammed to one side as all the toppings were slid to one side of Pizza. You need to be careful with the merchandise please! Cheers! MAK & ThootsKid-friendliness: Professional, Courteous Delivery
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
My pizza ? ? extra cheese was exquisite
Atmosphere: 4
Food: 5
Service: 5
I order for delivery- they have no delivery driver. The service at this one has been progressively getting worse. Last delivery driver wouldn’t come to my room- had to go meet them at the entrance. What’s up Dominoes? Also the bread twists are never baked correctly anymore from here. They never are left to rise and always small and greasy. The rest of the food is ok but they never have enough pop.
Atmosphere: 1
Food: 2
Service: 1
The twists typically are golden brown and fluffy with a nice crispy outside coating and soft fluffy center. I'm unsure if the oven calibration may have been off or if a hiccup happened.The garlic twist we ordered today, using our reward points, was almost grey in color, and the texture was gummy/under cooked.When we called to ask for assistance in having a new order of twist created if we returned the current under cooked and gummy twist, we were told that they were already run through the oven fully, but they can run it through again. They also made a point to add that this would be done just this one time.We decided to decline since we had expected the twist to be golden brown and fully cooked the first time around like it had been for our previous orders.They then offered to make a new batch instead, stating it wouldn't be a problem to do, but we declined.We don't want to be left with another batch like the one they gave and then be stuck with it, with no additional help available; since they made a point to state that over the phone.Hopefully the oven calibration will be fixed soon so that the twist that go through will continue to have that delicious golden brown texture.
Atmosphere: 3
Food: 1
Service: 3
Ordered over the internet (difficult for me to negotiate) and it was indicated it would be 46-51 minutes before it would be done. I arrived at the store approx 45 minutes after pizza was ordered, and when I arrived, the pizza hadn't been started. The cashier was very helpful and went to find the person responsible for preparing the pizza. That cook came out and argued with the cashier that the order was on the bottom of the list (from what I could tell there were 2 orders). After that conversation, the cook looked at me and told me it would be 8 minutes. ??Vegetarian options: Didn't get veggie option.Parking: Very few parking spaces.
Atmosphere: 1
Food: 3
Service: 1
I don't typically leave reviews and even in the past when orders have been hit or miss has never causes me to leave a review but tonight although the guy who called me was assuring me it's all good, my experience was less than that.I ordered a medium pizza and cheesy bread at 11:30 through the app (which admittedly is half an hour before close) it had no problem letting me place the order. At 11:40 and 11:42 I received phone calls which I missed because I was driving to go pick up the pizza, I noticed I got the calls when I was pulling into the parking lot so I called them back and they informed me that they were so backed up that they had to quit taking orders and no worries I would get refunded within a day.I understood that maybe they were backed up and I could see where if I was ordering delivery that would be a tough thing to do, but I wasn't. I was picking it up and how much extra work is a pepperoni pizza? Too much work to throw one more in the oven before you close up 20 minutes early? I was there to pick it up already anyway, toss a few pepperonis on the dough that is already proofed and ready to go, and put it on the oven belt.So I said, what if we take off the cheesy bread to make it even easier on you guys, I just want the pizza, would that be doable?He said no they already had turned the oven off around the time they called me(11:40).I've worked in food service my whole life and am a reasonably intelligent person I'd like to think, but not smart enough apparently to wrap my mind around how they could be so backed up on orders that they were resorting to calling customers who had already placed and/or paid for orders to inform them they have canceled their orders due to simply being "too overwhelmed with orders" and "have their oven turned off" 20 minutes before close... 10 minutes after I placed my order...Feels more like they decided to go home early but couldn't get the website to corroborate their lie. I guess I'm just unlucky to live next to the lazy, undisciplined Domino's location - if I had ordered from a different location I would have had a different experience and that's why they get as few ⭐s as I can award them.
Atmosphere: 1
Food: 1
Service: 1
I've never had issues with this Domino's but I ordered 3 thin crust pizzas and garlic knots with the cheese dipping sauce. Everything but the garlic knots was overcooked and
Atmosphere: 3
Food: 1
Service: 4
After 3 hours of waiting for my delivery and zero updates on the tracker, I ended up canceling my order. On a Tuesday night, it shouldn’t take 3 hours to make a pizza and deliver less than 10 miles from the store.
Service: 1
Huge shout out to the guys that made my pizza tonight! Instead of getting more green peppers for my pizza you made due with the 5 little slices you had! Appreciate you!
Food: 1
Edit: (12.29.23)Requested contactless delivery. Driver made my boyfriend meet them down at the main door of our apartment building, (thought maybe they had a disability or something, which is fine, but this was not the case) and then informed him that they forgot our drink and couldn't bring it until they finished the rest of their deliveries, or we could get store credit instead.Proceed to call the store and ask what to do, if we can have another driver deliver it or what can be done. Employee that answered responded in the absolute most condescending attitude that they couldn't do that because its a Friday night. I'm frustrated now because your driver ignored our delivery instructions AND forgot part of our order, and now I'm being talked down to after explaining the situation and asking what to do? Asked for store credit because I'm tired of this situation now. Gave them our address. "I'm going to need more information than that..." (x3) What more information do you need than our street name and city?! Boyfriend had to take the phone and finish the call at this point.I understand mistakes and forgetting things, but this situation could have been handled better, and the fact that the person that I was talking to over the phone had the audacity to be rude with me over their mistake was unbelievable.Food was great though. Please work on your customer service attitude.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
not bad for the price. will b back wife says.
Atmosphere: 5
Food: 4
Service: 5
Never had a problem ordering from here. When I get there. My food is always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Pizza
Food was overcooked to the point of being dry, ingredients tasted as though they were old. Deliver was on schedule, but food arrived cold. Called to complain and GM attempted to argue, offered a refund, then hung up on my wife and I. Having been a manager at Domino's in the past, I expected better quality. Talk about being a brand killer and not even being able to blame it on a rush.
Atmosphere: 1
Food: 1
Service: 1
Good gf pizza but they forgot the pineapple. Friendly
Atmosphere: 5
Food: 3
Service: 5
I places my order before 8pm and didn't get it until 8:45pm. I ordered thin crust square cut, didn't get what I ordered. I called the store because the app showed it had been delivered. The person said he checked his driver in BY ACCIDENT. However, I believe it was done on purpose because I did not get my delivery within 30 minutes.