Dairy Queen Store

3308 Orion Dr, Ames
(515) 663-0819

Recent Reviews

Breanna Hampton

Went through the drive up for 2 large blizzards, placed my order and proceeded to wait about 10 minutes. 3 cars ahead, not moving. No one behind me so I thought I’d just go in and grab them. I was sure they probably had them ready by now. I go in and said hey I was in the driveThrough but the line wasn’t moving so I thought I’d come in and grab the blizzards. I’m met with snooty attitude, refusal to serve me, and told I have to wait my turn. I’m like whatever… proceeded to wait and be ignored, then when my “turn” came up, she blinked excessively and said my total. I handed her my card as I was ready to go.. she TURNS AROUND. Grabs them all ready made from the freezer and hands them to me. Basically made me wait to feel in control of something but she was unreasonably out of line with her attitude and unwilling to provide customer service. She could have just said “oh that’s fine, we already have them made anyways. I’ll grab your total”. Nope. ?? miserable employees with desperate need of attitude adjustments. I would give 0 ⭐️ if I could.

Atmosphere: 1

Food: 1

Service: 1

Chris Gibbons

A quick run through the drive-thru. Food and service was good. Wait was what you'd expect.

Food: 4

Service: 5

Recommended dishes: Chili Dog, Blizzards

Aweshii Love

I'm here dining in around dinner and everyone on staff is very kind. A couple in the back seem to fancy snide drama but thats their karma not mine. Otherwise the others had good manners, friendly & the DQ had a clean atmosphere. %100

Atmosphere: 5

Food: 5

Service: 5

Rachel Silhanek

Good food as always, employees are terrible. Was eating inside and the employees were arguing loudly, saying fowl language. Customers had walked in and they were ignored service because the cashier was too busy arguing. Couldn’t eat in peace due to the multiple F-bombs

Food: 4

Service: 1

Lisa Orris

They are not participating in the 2 cheeseburgers for 7.00 deal, so don't waist your time.

Annabella Marquez

Whoever worked there around 1 pm - 3 pm on Saturday made me the most scrumptious chocolate dipped ice cream cone, she needs a raise!!

Food: 5

Service: 5

Mason Hansen

Workers made fun of us for being Mormon. Said nice tie tho.

Matt Oswalt

Good food and service. Guy in front of me ruined atmosphere. But that's not DQ fault

Atmosphere: 4

Food: 5

Service: 5

FlaggedALot

We came with a large group of people, and were served quickly and professionally. Delicious ice cream!

Regan Damge

Excellent service. Everyone was kind to us and made our orders fast.

Jacob LaMarche

We went on a Sunday around supper time. Place was fairly empty in the dinning area and the atmosphere showed just as much. There was no energy there. The workers, albeit probably high schoolers had no energy to show. Had the atmosphere of a dying restaurant. The prices did not match the quality of the food at all. Really sad to see such a giant in my childhood fall so far from grace.

Atmosphere: 1

Food: 2

Service: 2

Recommended dishes: Blizzards

Rylee Renner

Always takes a minute to get your ice cream. It seems the prices are getting higher but the quantity of food is getting smaller. Every time I get the same thing it's always different either I have to pay for a sauce or you get one free or they don't give you the bread that comes with the basket or you get your food put in a box one time or in a fry container the next.Dietary restrictions: They have nothing for lacto intolerant people which is pretty disappointing

Atmosphere: 1

Food: 2

Service: 2

Recommended dishes: Blizzards

Kara Kinser

This is the 3rd time we have gone to Dairy Queen and every time their lobby is closed at 7 pm

Hazel Peterson

If you like the old fashioned hamburgers, this is the place to go! The French fries were fresh and hot from the grill.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Blizzards,

Jenna Beckman

They messed up my order, the order after mine, and the order before mine. These kids need to pay more attention too the orders. :(

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