the most animosity filled crew i’m not understanding how me as an african american is told “im not dealing with this” when asked about bread but “anything, and absolutely” is met from someone who is asking about a cup a white women who is my aunt btw. this is the most distasteful crew i’ve ever had to deal with. the man with a black and white beard is completely racist and had a problem with me before i even ordered or asked a question
Atmosphere: 1
Service: 1
Melinda Wadsley
I called at 12:18 and ordered 8 sandwiches. The call lasted 4 minutes. 38 minutes later my sandwiches were done. That’s 4.75 minutes per sandwich. I wouldn’t call that “freaky fast” (corporate defines freaky fast as 30 sec a sandwich) time to set it up boys! :) like I said, some free cookies would have made it better :( that’s why the 2 stars
Atmosphere: 1
Food: 5
Service: 1
Audra Kramer
This location is situated near the entrance to the North Grand Mall, but has an outside entrance as well. The store is small but the service is great and they made all of our sandwiches correct the first time (even with many modifications requested). Great sandwich shop in an okay location.Vegetarian options: Few veg options but they are tasty.Parking: Parking is for general mall patrons, delays the freaky fast claim to your sandwich.
Atmosphere: 4
Food: 5
Service: 5
Roger Fritz
There is not a better sandwich place in Ames. Every time I go in there it's just a bunch of dudes having a good time. They act like bartenders instead of sub sandwich makers. And I'll give a slight nod to Jimmy John's over Firehouse Subs for best tasting subs in
Atmosphere: 5
Food: 5
Service: 5
Steve Hanson
Great sandwiches!
Atmosphere: 4
Food: 5
Service: 4
Babriel
these guys are the lunch break gods. jimmy johns never seizes to amaze me
Eric Abrams
While I don't generally review if it negative but multiple times they have not been open when their hours say they are. For example sunday I tried to stop at noon, while i stood in the mall area staff indicated from behind the counter that they were not open for orders, and delivery was not an option. Been there before when the store was closed an hour before their published closing time. I have been happy with the service at this location but the operating hour thing needs worked out. Will adjust my rating as needed.
Atmosphere: 3
Food: 4
Service: 1
Travis Lenig
Freaking fast and great service. Made it just as I asked and glad to be a reward memberI mean who don't like free samies
Atmosphere: 4
Food: 5
Service: 5
Kelly S
I don’t want to see anyone in particular get in trouble. I was in there a few weeks ago and I watched the person at the cash register, (who was a very polite individual) take my order with gloves on, use the same gloves to give me my money back, then go over and make my sub with the same gloves on. With how dirty money is and Covid going around, we thought that was unsanitary. Me and my daughter took our subs and threw them away after we had left. Please change your gloves in between messing with money and change and then making a sub. Thank you and have a great day :)
Sydney Thompson
Friendly staff and clean store. Definitely busier on weekends with mall traffic but that do a great job of keeping things moving quickly.
Friendly staff and clean store. Definitely busier on weekends with mall traffic but that do a great job of keeping things moving quickly.
Cassandra Rena
Katie is awesome and they have great customer service
Cynthia Backus
People are nice enough but have yet to receive the sandwich I ordered at this location. Half hour wait (NOT freaky fast) for the wrong sandwich and I live within a few blocks. Last time I called was told they would give me a credit. Never received. Seriously all you make are sandwiches. Last 3 times wrong sandwich. Guess I'll order from Panera and pay more to get it right.
Anna Kellar
Ordered for delivery as it’s easier with 2 small kiddos and not only did it take an hour but they also called to ask for a bigger tip. It’s a 2 minute drive. And this isn’t the first time either.
Forever Alone
nice good...customer service plqce.....there is also vegetrainian sandwhich ,u can modify orders
the most animosity filled crew i’m not understanding how me as an african american is told “im not dealing with this” when asked about bread but “anything, and absolutely” is met from someone who is asking about a cup a white women who is my aunt btw. this is the most distasteful crew i’ve ever had to deal with. the man with a black and white beard is completely racist and had a problem with me before i even ordered or asked a question
Atmosphere: 1
Service: 1
I called at 12:18 and ordered 8 sandwiches. The call lasted 4 minutes. 38 minutes later my sandwiches were done. That’s 4.75 minutes per sandwich. I wouldn’t call that “freaky fast” (corporate defines freaky fast as 30 sec a sandwich) time to set it up boys! :) like I said, some free cookies would have made it better :( that’s why the 2 stars
Atmosphere: 1
Food: 5
Service: 1
This location is situated near the entrance to the North Grand Mall, but has an outside entrance as well. The store is small but the service is great and they made all of our sandwiches correct the first time (even with many modifications requested). Great sandwich shop in an okay location.Vegetarian options: Few veg options but they are tasty.Parking: Parking is for general mall patrons, delays the freaky fast claim to your sandwich.
Atmosphere: 4
Food: 5
Service: 5
There is not a better sandwich place in Ames. Every time I go in there it's just a bunch of dudes having a good time. They act like bartenders instead of sub sandwich makers. And I'll give a slight nod to Jimmy John's over Firehouse Subs for best tasting subs in
Atmosphere: 5
Food: 5
Service: 5
Great sandwiches!
Atmosphere: 4
Food: 5
Service: 4
these guys are the lunch break gods. jimmy johns never seizes to amaze me
While I don't generally review if it negative but multiple times they have not been open when their hours say they are. For example sunday I tried to stop at noon, while i stood in the mall area staff indicated from behind the counter that they were not open for orders, and delivery was not an option. Been there before when the store was closed an hour before their published closing time. I have been happy with the service at this location but the operating hour thing needs worked out. Will adjust my rating as needed.
Atmosphere: 3
Food: 4
Service: 1
Freaking fast and great service. Made it just as I asked and glad to be a reward memberI mean who don't like free samies
Atmosphere: 4
Food: 5
Service: 5
I don’t want to see anyone in particular get in trouble. I was in there a few weeks ago and I watched the person at the cash register, (who was a very polite individual) take my order with gloves on, use the same gloves to give me my money back, then go over and make my sub with the same gloves on. With how dirty money is and Covid going around, we thought that was unsanitary. Me and my daughter took our subs and threw them away after we had left. Please change your gloves in between messing with money and change and then making a sub. Thank you and have a great day :)
Friendly staff and clean store. Definitely busier on weekends with mall traffic but that do a great job of keeping things moving quickly.
Restaurantji Recommends
Friendly staff and clean store. Definitely busier on weekends with mall traffic but that do a great job of keeping things moving quickly.
Katie is awesome and they have great customer service
People are nice enough but have yet to receive the sandwich I ordered at this location. Half hour wait (NOT freaky fast) for the wrong sandwich and I live within a few blocks. Last time I called was told they would give me a credit. Never received. Seriously all you make are sandwiches. Last 3 times wrong sandwich. Guess I'll order from Panera and pay more to get it right.
Ordered for delivery as it’s easier with 2 small kiddos and not only did it take an hour but they also called to ask for a bigger tip. It’s a 2 minute drive. And this isn’t the first time either.
nice good...customer service plqce.....there is also vegetrainian sandwhich ,u can modify orders