I accidentally ordered a pizza for the wrong day, and they remade it for me at no charge. I was able to pick up my pizza today without payment ng anymore, and it was so so delicious! Thank you Papa John's for your graciousness and amazing service.Also, there's a really good deal right now for a free medium Pizza when you buy one large.
Food: 5
Service: 5
Luna Lovegood
Seth was amazing and so polite. Definitely one of the best experiences, will be coming back. Great pizza
Atmosphere: 5
Food: 5
Service: 5
Md Anwar Hossen
Loved their BBQ
Atmosphere: 5
Food: 5
Service: 5
V!ctor
The deliveries are always on point. Their drivers are super kind and friendly! They even remembered my name. Rock on Seth!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, Epic Stuffed Pizza, Papadias, Parmesan Cheese-Crusted Create Your Own Papadia
Michael DuPont
Friendly staff. Can't beat their $1.50 slices for the lunch service. Deliveries are quick, too.
Atmosphere: 5
Food: 4
Service: 5
Haley Montgomery
They really took extra care of my order, thank you!
Cat Hutson
Their clean and quick to get your order
Rob
Does not honor promo codes they mailed me, called customer support, they wouldn't help. They tried to blame "third-party" coupon publishers. It came from their mailer with their name and logo on it. They did nothing to resolve issue, only blame someone else.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Create Your Own
VISHNU PRIYA SAI
I genuinely loved their pizza and services. My alltime favorite and BEST in Ames! ??
UPDATE "Clearly still need management to teach workers to pay attention.. shot pizza looks good but aint cut.. nice try yall maybe nexy time but not holding my breathe..."Once was the best place ordered almost every day then went down hill fast with slow delivery wrong orders items missing mold on pizza box's and rude staff. Haven't went back much sense.
Rob R
Does not honor promo codes they mailed me, called customer support, they wouldn't help. They tried to blame "third-party" coupon publishers. It came from their mailer with their name and logo on it. They did nothing to resolve issue, only blame someone else.
Stephanie Adair
I am very upset with this location. I have had a rewards account with them now for years, and my family orders almost weekly. I recently made a purchase over $100 for an event, food was on time and it was produced correctly. However, I was charged a duplicate amount onto my account that has been pending now for almost a week and all I have gotten is a simple "Sorry" without any offer of reprimand or resolve to this issue. I called two days ago to speak to a manager, never got a call back so I called again today and was still side stepped by the manager and was only able to speak to a team member that told me "Sorry, you'll just have to wait up to two weeks to have access to your funds." No effort is coming out of that team to help me gain access to my funds of over $100, and I'm very disappointed in the lack of care or empathy regarding this issue.
Lexi Hoch
Best pizza, wings and cheese sticks I’ve had in a long time! Worth every penny!!!
Jennifer Kelchner
They didn't take my order correctly even though I repeated, 3 different times .. Did not apologize for order being wrong. Infact they tried placing blame...
I accidentally ordered a pizza for the wrong day, and they remade it for me at no charge. I was able to pick up my pizza today without payment ng anymore, and it was so so delicious! Thank you Papa John's for your graciousness and amazing service.Also, there's a really good deal right now for a free medium Pizza when you buy one large.
Food: 5
Service: 5
Seth was amazing and so polite. Definitely one of the best experiences, will be coming back. Great pizza
Atmosphere: 5
Food: 5
Service: 5
Loved their BBQ
Atmosphere: 5
Food: 5
Service: 5
The deliveries are always on point. Their drivers are super kind and friendly! They even remembered my name. Rock on Seth!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, Epic Stuffed Pizza, Papadias, Parmesan Cheese-Crusted Create Your Own Papadia
Friendly staff. Can't beat their $1.50 slices for the lunch service. Deliveries are quick, too.
Atmosphere: 5
Food: 4
Service: 5
They really took extra care of my order, thank you!
Their clean and quick to get your order
Does not honor promo codes they mailed me, called customer support, they wouldn't help. They tried to blame "third-party" coupon publishers. It came from their mailer with their name and logo on it. They did nothing to resolve issue, only blame someone else.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Create Your Own
I genuinely loved their pizza and services. My alltime favorite and BEST in Ames! ??
Always exactly what I prderd a d in a good time
Restaurantji Recommends
UPDATE "Clearly still need management to teach workers to pay attention.. shot pizza looks good but aint cut.. nice try yall maybe nexy time but not holding my breathe..."Once was the best place ordered almost every day then went down hill fast with slow delivery wrong orders items missing mold on pizza box's and rude staff. Haven't went back much sense.
Does not honor promo codes they mailed me, called customer support, they wouldn't help. They tried to blame "third-party" coupon publishers. It came from their mailer with their name and logo on it. They did nothing to resolve issue, only blame someone else.
I am very upset with this location. I have had a rewards account with them now for years, and my family orders almost weekly. I recently made a purchase over $100 for an event, food was on time and it was produced correctly. However, I was charged a duplicate amount onto my account that has been pending now for almost a week and all I have gotten is a simple "Sorry" without any offer of reprimand or resolve to this issue. I called two days ago to speak to a manager, never got a call back so I called again today and was still side stepped by the manager and was only able to speak to a team member that told me "Sorry, you'll just have to wait up to two weeks to have access to your funds." No effort is coming out of that team to help me gain access to my funds of over $100, and I'm very disappointed in the lack of care or empathy regarding this issue.
Best pizza, wings and cheese sticks I’ve had in a long time! Worth every penny!!!
They didn't take my order correctly even though I repeated, 3 different times .. Did not apologize for order being wrong. Infact they tried placing blame...