Went in for drinks last night with some friends. When attempting to close my tab, the bartender that served us said she not only didn't have my card, but that I never gave one to her. As I try to work it out with her and figure out what happened, she immediately escalates the situation and starts yelling at me. This goes on for around 10 minutes, she's quite literally screaming at me in front of 20+ other patrons at the bar. Near the end of her meltdown, she tells me to pull up my credit card statements (fantastic idea!) and guess what I find? Yep, a charge from Benchwarmers, proving I gave her my card. I show her this and she still doesn't care - she's adamant I'm in the wrong and proceeds to yell at me some more. At this point it was clear there was nothing I could do but leave without my card and handle it the next day with management. Today I called in and did just that. I spoke to a manager (nice lady who was apologetic) and it turns out the bartender did in fact misplace my card - shocker. They found it and I was able to come in and pick it up today. I'm still dumbfounded how unbelievably unprofessional this bartender handled the situation. It also seemed as though she had been drinking, and perhaps that explains her unprovoked rage. Horrible experience, needless to say I won't be coming back in.
Service: 1
Ron Thompson
Good meal and waitress. Speakers made it hard for me to visit with family.
Atmosphere: 3
Food: 4
Service: 4
Mike Sinclair
Heather was very welcoming and professional. This is a great place for a cold snack, watching sports, or watching live music. The food is great and it didn't take too long to get it.Wheelchair accessibility: There is a wheelchair ramp on the North side of the building.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Jocelyn Nightser
Great service, great food, great vibes!
Jeff Hummel (Gadget)
Highly recommended. Entertains Cyclone and Hawkeye fans on CyHawk day! Good food and good drink specials. My friends spoke highly of place and they were not wrong. Taylor was server and she was great!
Atmosphere: 5
Food: 5
Service: 5
Ron Nelson
Got the Taco and Enchilada special and it was great! haven't been for years and will for sure return.
Atmosphere: 5
Food: 5
Service: 3
Dannette Mileham
Couldn't ask for anything more everyone and everything is great ❤
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deep Fried Cheeseburger
Ritchie Sokol
Unhappy ? bartender December 31,2023.They could & should smile a little bit more. Otherwise great people/ok time. One of the locals wented down. He may have slipped.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Hangover Fries
Jeffrey Luce
Had a Great time excellent service from Idallis she was great!!
Didn't catch bartenders name, but she was a hoot, attentive, fun, and awesome (needs a raise) definitely be back when in the area againDietary restrictions: Had taco pizza (best I've had in YEARS) and friend mushrooms
Great place. Great food. Portion sizes are amazing. Loved the
Atmosphere: 5
Food: 5
Service: 5
Tyler Walker
Food was okay. Waited 45 minutes for a menu. Atmosphere is a pleasant sports bar.
Atmosphere: 3
Food: 3
Service: 1
John Walling
Nice ol time sports bar… good atmosphere, cold beverages, and good selection of quality food!!!Lots of TVs to show different sports!!
Atmosphere: 4
Food: 4
Service: 4
jeff van winkle
Solid all around place. Cheap big beers, and lots of options on the menu.
Atmosphere: 5
Food: 5
Service: 5
Hope Dean
I'm an Ankeny at least twice a year and I always make a stop to bench warmers. The food is great, the drinks are awesome and the service is always good.
Went in for drinks last night with some friends. When attempting to close my tab, the bartender that served us said she not only didn't have my card, but that I never gave one to her. As I try to work it out with her and figure out what happened, she immediately escalates the situation and starts yelling at me. This goes on for around 10 minutes, she's quite literally screaming at me in front of 20+ other patrons at the bar. Near the end of her meltdown, she tells me to pull up my credit card statements (fantastic idea!) and guess what I find? Yep, a charge from Benchwarmers, proving I gave her my card. I show her this and she still doesn't care - she's adamant I'm in the wrong and proceeds to yell at me some more. At this point it was clear there was nothing I could do but leave without my card and handle it the next day with management. Today I called in and did just that. I spoke to a manager (nice lady who was apologetic) and it turns out the bartender did in fact misplace my card - shocker. They found it and I was able to come in and pick it up today. I'm still dumbfounded how unbelievably unprofessional this bartender handled the situation. It also seemed as though she had been drinking, and perhaps that explains her unprovoked rage. Horrible experience, needless to say I won't be coming back in.
Service: 1
Good meal and waitress. Speakers made it hard for me to visit with family.
Atmosphere: 3
Food: 4
Service: 4
Heather was very welcoming and professional. This is a great place for a cold snack, watching sports, or watching live music. The food is great and it didn't take too long to get it.Wheelchair accessibility: There is a wheelchair ramp on the North side of the building.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Great service, great food, great vibes!
Highly recommended. Entertains Cyclone and Hawkeye fans on CyHawk day! Good food and good drink specials. My friends spoke highly of place and they were not wrong. Taylor was server and she was great!
Atmosphere: 5
Food: 5
Service: 5
Got the Taco and Enchilada special and it was great! haven't been for years and will for sure return.
Atmosphere: 5
Food: 5
Service: 3
Couldn't ask for anything more everyone and everything is great ❤
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deep Fried Cheeseburger
Unhappy ? bartender December 31,2023.They could & should smile a little bit more. Otherwise great people/ok time. One of the locals wented down. He may have slipped.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Hangover Fries
Had a Great time excellent service from Idallis she was great!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Wings, Breaded Tenderloin
Didn't catch bartenders name, but she was a hoot, attentive, fun, and awesome (needs a raise) definitely be back when in the area againDietary restrictions: Had taco pizza (best I've had in YEARS) and friend mushrooms
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great place. Great food. Portion sizes are amazing. Loved the
Atmosphere: 5
Food: 5
Service: 5
Food was okay. Waited 45 minutes for a menu. Atmosphere is a pleasant sports bar.
Atmosphere: 3
Food: 3
Service: 1
Nice ol time sports bar… good atmosphere, cold beverages, and good selection of quality food!!!Lots of TVs to show different sports!!
Atmosphere: 4
Food: 4
Service: 4
Solid all around place. Cheap big beers, and lots of options on the menu.
Atmosphere: 5
Food: 5
Service: 5
I'm an Ankeny at least twice a year and I always make a stop to bench warmers. The food is great, the drinks are awesome and the service is always good.
Atmosphere: 4
Food: 5
Service: 5