So-so food. Waaaaaaay overpriced. Lousy atmosphere. HyVee has totally forgotten their mission as a valued supplier of grocery items and are trying to be everything from a restaurant to a shoe store to an Indy Car sponsor in every market in the US, about 10% of which where they have store presence. Glad I'm not an employee-owner.
Erica Marie
The pharmacy is so unorganized and takes close to an hour to fill prescriptions.
Jamie Niichel
We chose to check out in a lane that had a first day cashier. The girl bagging the groceries was very helpful to him and us. He accidentally double charged us and the girl took it upon herself to get the approval from management to get it deducted and get us going to keep the line moving!!! Very impressed!! Thank you to the two working isle 5 today!! You are what Hy-Vee is supposed to be!!!
Christina Kofron
Dine in: Yes
Billy Crouch
great locations all around the Des Moines area. reasonable prices and excellent variety of food with clean up and organized shelves.
Yazmin S.
Do NOT go here for a flu vaccine. The women they have giving them are untrained and spiteful. I've never had a shot administered the way one was given here. The nurse held it in her fist and jabbed hard. I'm afraid I might have shoulder complications now, and if I do I will be suing. Great job hyvee.
Mike M.
The meat department here is the only saving grace, as long as the in store picker isn't in front of you shopping for someone too lazy to come into the store to do their own shopping! I find it annoying and poor customer service that they don't prioritize customers that are in the store over people who order online! But I have to wait behind a Hy-Vee employee picking an order for 10 people and sometimes that takes a long time. And no, they never say, "oh, it's just you and you only need one thing, go ahead!" Nope, it's always, "let me fulfill these 10 orders with extremely intricate details before I get out of your way, thanks for coming into the store during a pandemic though!" But that's about the temperature of customer service around the rest of the store anyway. Ever before the pandemic. I really only shop there for fuel saver points, but the last few times I spent over $150 and didn't get 1 cent in fuel saver rewards has really made me want to save money and take my business elsewhere. Just maybe come in and hold my breath and wait in line for the meat department. Next time I'm in there I'll take a picture, it never fails that when I'm there to get meat I have to wait behind the aisles online order picker!
Charles L.
Any time I'm in Ankeny, I try to pick up groceries at this Hy-Vee. It is always clean, stocked well, and the employees are polite. The wine and spirits section has a good choice of everything that you could want, especially seltzers. This is one of the Hy-Vees that seem to have gone towards expanding their offerings, but hasn't hit the levels other have with nail salons and shoe stores, for which I'm very thankful. I don't need it to be a "one stop shop". Focus on what you supply and supply it well and that's what I want.
1.) Their morning checkout is truly awful. Twice I've left groceries at the front and left because there was one line open with at least 4-5 carts in line. Both times it was a Sunday. 2.) I tried Aisles On Line for the first (and now last) time. I only had 10 items. They were out of the bread, out of the rice cakes, and out of the Powerade. How does that even happen? I just moved here from Waukee and evidently I was spoiled by a good HyVee. This one is SO close to me that it should be convenient, but it's been nothing but a pain. Back to Aldi I go. Please get it together folks, you've got a huge beautiful store, with a great location, but you have NO idea how to run it - none.
Elmer B.
Missed out on breakfast at the hotel I was staying at so ran here for a donut to start the day. The store seemed clean and lots of checkers available. Walked through the Wine and Spirits. Seems like the seltzers have officially taken over. They also had a growler and crowler station behind check out for beer-to-go. The donuts were good but seemed a little expensive ($1.50 for fried cinnamon rolls or apple fritters). All in all a good experience.
Angela Rodriguez
Also not great. Felt I had to act a certain way to get service. Workers and customers following me I felt uncomfortable. If I don't have to I will not being going into the store again.
Claykid123 S.
Really bad, I know it's a add-on to a grocery store, but at least try. Waited for 50 minutes to get food the was probably put into a microwave (hot plates, cold food). For that bad service and terrible food, we should've gotten it comped, but we didn't. (Bunch of morons!!)
Violet K.
Produce used to be nice and fresh. Now for the past year, you have to dig through rotten peppers that are overpriced. Multiple Hyvees have declined in quality meanwhile fareway is advancing.
So-so food. Waaaaaaay overpriced. Lousy atmosphere. HyVee has totally forgotten their mission as a valued supplier of grocery items and are trying to be everything from a restaurant to a shoe store to an Indy Car sponsor in every market in the US, about 10% of which where they have store presence. Glad I'm not an employee-owner.
The pharmacy is so unorganized and takes close to an hour to fill prescriptions.
We chose to check out in a lane that had a first day cashier. The girl bagging the groceries was very helpful to him and us. He accidentally double charged us and the girl took it upon herself to get the approval from management to get it deducted and get us going to keep the line moving!!! Very impressed!! Thank you to the two working isle 5 today!! You are what Hy-Vee is supposed to be!!!
Dine in: Yes
great locations all around the Des Moines area. reasonable prices and excellent variety of food with clean up and organized shelves.
Do NOT go here for a flu vaccine. The women they have giving them are untrained and spiteful. I've never had a shot administered the way one was given here. The nurse held it in her fist and jabbed hard. I'm afraid I might have shoulder complications now, and if I do I will be suing. Great job hyvee.
The meat department here is the only saving grace, as long as the in store picker isn't in front of you shopping for someone too lazy to come into the store to do their own shopping! I find it annoying and poor customer service that they don't prioritize customers that are in the store over people who order online! But I have to wait behind a Hy-Vee employee picking an order for 10 people and sometimes that takes a long time. And no, they never say, "oh, it's just you and you only need one thing, go ahead!" Nope, it's always, "let me fulfill these 10 orders with extremely intricate details before I get out of your way, thanks for coming into the store during a pandemic though!" But that's about the temperature of customer service around the rest of the store anyway. Ever before the pandemic. I really only shop there for fuel saver points, but the last few times I spent over $150 and didn't get 1 cent in fuel saver rewards has really made me want to save money and take my business elsewhere. Just maybe come in and hold my breath and wait in line for the meat department. Next time I'm in there I'll take a picture, it never fails that when I'm there to get meat I have to wait behind the aisles online order picker!
Any time I'm in Ankeny, I try to pick up groceries at this Hy-Vee. It is always clean, stocked well, and the employees are polite. The wine and spirits section has a good choice of everything that you could want, especially seltzers. This is one of the Hy-Vees that seem to have gone towards expanding their offerings, but hasn't hit the levels other have with nail salons and shoe stores, for which I'm very thankful. I don't need it to be a "one stop shop". Focus on what you supply and supply it well and that's what I want.
Great food
Love this hyvee store
Restaurantji Recommends
1.) Their morning checkout is truly awful. Twice I've left groceries at the front and left because there was one line open with at least 4-5 carts in line. Both times it was a Sunday. 2.) I tried Aisles On Line for the first (and now last) time. I only had 10 items. They were out of the bread, out of the rice cakes, and out of the Powerade. How does that even happen? I just moved here from Waukee and evidently I was spoiled by a good HyVee. This one is SO close to me that it should be convenient, but it's been nothing but a pain. Back to Aldi I go. Please get it together folks, you've got a huge beautiful store, with a great location, but you have NO idea how to run it - none.
Missed out on breakfast at the hotel I was staying at so ran here for a donut to start the day. The store seemed clean and lots of checkers available. Walked through the Wine and Spirits. Seems like the seltzers have officially taken over. They also had a growler and crowler station behind check out for beer-to-go. The donuts were good but seemed a little expensive ($1.50 for fried cinnamon rolls or apple fritters). All in all a good experience.
Also not great. Felt I had to act a certain way to get service. Workers and customers following me I felt uncomfortable. If I don't have to I will not being going into the store again.
Really bad, I know it's a add-on to a grocery store, but at least try. Waited for 50 minutes to get food the was probably put into a microwave (hot plates, cold food). For that bad service and terrible food, we should've gotten it comped, but we didn't. (Bunch of morons!!)
Produce used to be nice and fresh. Now for the past year, you have to dig through rotten peppers that are overpriced. Multiple Hyvees have declined in quality meanwhile fareway is advancing.