Went to the State Street McDonalds, Sunday evening April 14, and the place was filthy. The tables were dirty, there was trash and food on the floor, and the trash bins were overflowing. Went back to the counter to request the missing items from our order and had to wait several minutes before anyone would even acknowledge we were there. The State Inspectors would have shut them down in a heartbeat.
Kate Mondragon
The girls that were working there Tonight on April 1 should really have their employment reevaluated. I ordered the most simplest things for my 2 kids, a pack of apple slices and a chocolate shake. When I got the shake, the entire thing was chocolate syrup at the bottom. I sat there as soon as I pulled away from the window in front of the McDonald’s to get a better look in the light before I handed the drink to my daughter, and at first I thought well if it tastes ok I won’t make a big deal about it And we’ll just go home but I actually tasted it before giving it to her and the fact that it was actually like drinking chocolate syrup out of a bottle. You couldn’t even taste the ice cream part of it for it for it to taste like a milkshake!! I drove to the front doors, walked inside and told them I want a refund, that we will not be drinking the shake because it taste disgusting The girl that actually made it, handed it to another lady there and that lady came and took care of my refund. I even said I don’t even know why that shake was made like that, and given to me, and all the lady could reply is, I don’t know, either instead of reprimanding the person that she knew made it, and also she never offered to remake me one. Sad that McDonald’s employees really think that they are worth more than minimum wage. This just goes to prove that you’re working at McDonald’s and still can’t do your job of making a freaking shake it’s pathetic.
Atmosphere: 1
Food: 1
Service: 1
Colin McMahon
Always slow and not prioritizing the customer it was 10 at night probably 5 workers in there I ordered 2 Big Macs took 10 minutes to pay and wait for my food while other people stock items and sit on their phone instead of making my food… also keep in mind IM THE ONLY ON IN THE
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheeseburger
Kevin Bullard
Good store nice staff good
Atmosphere: 5
Food: 5
Service: 5
Hot Tub Johnny Vegas
Solid location and great
Atmosphere: 5
Food: 5
Service: 5
Jack Jackens
gave me a big mac meat patty in my double quarter pounder.
Atmosphere: 1
Food: 1
Service: 1
CW Kooper
Was told I can't order unless I use kiosk...the lady was rude and had no manners... I asked if she had anyone working the register, then she looked at me and said whatever you will have to wait .... pathetic place I take the time to eat in and there only concern was drive-thru....will never go there again!!!!
Atmosphere: 1
Service: 1
luckylarson2000
We stood at the counter for 20 minutes without anyone acknowledging us. We then tried to use the kiosk and it froze so then we had to order at the counter. After being there 40 minutes, we got our food. My chicken sandwich was SO HARD, I had to ask for a new one and they acted like I should still eat it. All the tables were dirty and there was only 1 other customer in the lobby. They were not busy AT ALL and the staff was no help. Many pops didn't work and the staff didn't understand why that was a problem. Very rude and very unclean. SAVE YOUR MONEY!!!
Atmosphere: 1
Food: 1
Service: 1
Andrew Burwell
They forgot the burger to all 3 of our cheeseburgers we called and went back for a remake and they made me wait for 30 min before speaking to someone and tried giving me someone else’s food before getting our actual remake Nancy was horrible to deal with she should have never become a manager in the first place if she can’t make sure burgers have the meat on them
Atmosphere: 1
Food: 1
Service: 1
Alexis Adamson
I used to be a manager here a few years ago. Yes sometimes they are slow but it gets really busy really fast. They do try their best always have. I always give them slack. Pretty much 90% of the time my food is correct and warm. I have been coming to this location for 5 years. I don’t plan on stopping. And for everyone who is saying the one cashier is rude or not comprehending what you’re saying, he started working there when I was a manager. He does have autism and cannot help it. Please be understanding. ? thank you
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Quarter Pounder, World Famous Fries
Had some problems . However one manager helped out and even refunded order with our food being served right to order.Parking: GoodKid-friendliness: No toy room . However plenty of room in side .Wheelchair accessibility: They have wheelchair accessible
Recommended dishes: Cheeseburger, World Famous Fries
Erin Lee
Great location. We had excellent service and our order was correct even though they were very busy. At the time we were there the drink machine was out of order but the staff was very accommodating. It was a little awkward that a tense staff meeting was taking place in the center of the dining room at 1:45 pm on the Friday before New Years
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets T, World Famous Fries
Sara Stone
ALWAYS missing something.
Atmosphere: 1
Food: 1
Service: 1
MARK BLOCK
Hey! Fresh coffee and free Diet Coke with the McD APP!! Great job Hunter!! Thanks for making my day better ?
Went to the State Street McDonalds, Sunday evening April 14, and the place was filthy. The tables were dirty, there was trash and food on the floor, and the trash bins were overflowing. Went back to the counter to request the missing items from our order and had to wait several minutes before anyone would even acknowledge we were there. The State Inspectors would have shut them down in a heartbeat.
The girls that were working there Tonight on April 1 should really have their employment reevaluated. I ordered the most simplest things for my 2 kids, a pack of apple slices and a chocolate shake. When I got the shake, the entire thing was chocolate syrup at the bottom. I sat there as soon as I pulled away from the window in front of the McDonald’s to get a better look in the light before I handed the drink to my daughter, and at first I thought well if it tastes ok I won’t make a big deal about it And we’ll just go home but I actually tasted it before giving it to her and the fact that it was actually like drinking chocolate syrup out of a bottle. You couldn’t even taste the ice cream part of it for it for it to taste like a milkshake!! I drove to the front doors, walked inside and told them I want a refund, that we will not be drinking the shake because it taste disgusting The girl that actually made it, handed it to another lady there and that lady came and took care of my refund. I even said I don’t even know why that shake was made like that, and given to me, and all the lady could reply is, I don’t know, either instead of reprimanding the person that she knew made it, and also she never offered to remake me one. Sad that McDonald’s employees really think that they are worth more than minimum wage. This just goes to prove that you’re working at McDonald’s and still can’t do your job of making a freaking shake it’s pathetic.
Atmosphere: 1
Food: 1
Service: 1
Always slow and not prioritizing the customer it was 10 at night probably 5 workers in there I ordered 2 Big Macs took 10 minutes to pay and wait for my food while other people stock items and sit on their phone instead of making my food… also keep in mind IM THE ONLY ON IN THE
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheeseburger
Good store nice staff good
Atmosphere: 5
Food: 5
Service: 5
Solid location and great
Atmosphere: 5
Food: 5
Service: 5
gave me a big mac meat patty in my double quarter pounder.
Atmosphere: 1
Food: 1
Service: 1
Was told I can't order unless I use kiosk...the lady was rude and had no manners... I asked if she had anyone working the register, then she looked at me and said whatever you will have to wait .... pathetic place I take the time to eat in and there only concern was drive-thru....will never go there again!!!!
Atmosphere: 1
Service: 1
We stood at the counter for 20 minutes without anyone acknowledging us. We then tried to use the kiosk and it froze so then we had to order at the counter. After being there 40 minutes, we got our food. My chicken sandwich was SO HARD, I had to ask for a new one and they acted like I should still eat it. All the tables were dirty and there was only 1 other customer in the lobby. They were not busy AT ALL and the staff was no help. Many pops didn't work and the staff didn't understand why that was a problem. Very rude and very unclean. SAVE YOUR MONEY!!!
Atmosphere: 1
Food: 1
Service: 1
They forgot the burger to all 3 of our cheeseburgers we called and went back for a remake and they made me wait for 30 min before speaking to someone and tried giving me someone else’s food before getting our actual remake Nancy was horrible to deal with she should have never become a manager in the first place if she can’t make sure burgers have the meat on them
Atmosphere: 1
Food: 1
Service: 1
I used to be a manager here a few years ago. Yes sometimes they are slow but it gets really busy really fast. They do try their best always have. I always give them slack. Pretty much 90% of the time my food is correct and warm. I have been coming to this location for 5 years. I don’t plan on stopping. And for everyone who is saying the one cashier is rude or not comprehending what you’re saying, he started working there when I was a manager. He does have autism and cannot help it. Please be understanding. ? thank you
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Quarter Pounder, World Famous Fries
Restaurantji Recommends
Had some problems . However one manager helped out and even refunded order with our food being served right to order.Parking: GoodKid-friendliness: No toy room . However plenty of room in side .Wheelchair accessibility: They have wheelchair accessible
Recommended dishes: Cheeseburger, World Famous Fries
Great location. We had excellent service and our order was correct even though they were very busy. At the time we were there the drink machine was out of order but the staff was very accommodating. It was a little awkward that a tense staff meeting was taking place in the center of the dining room at 1:45 pm on the Friday before New Years
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets T, World Famous Fries
ALWAYS missing something.
Atmosphere: 1
Food: 1
Service: 1
Hey! Fresh coffee and free Diet Coke with the McD APP!! Great job Hunter!! Thanks for making my day better ?
Atmosphere: 5
Food: 5
Service: 5
Great Food DINE In Service A little
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cheeseburger