Don't believe the response message from the owner when getting a bad review. Why don't you provide normal service at the first place? The restaurant hires staff that are not qualified and makes people not want to spend money at the casino.
Atmosphere: 1
Food: 1
Service: 1
Laura
The staff uses language such as "garbage" over and over again to refer to customers. I can not believe this kind of people can work there. Very rude.
Service: 1
Nancy
Very rude service. Service provider is disrespectful and arguing with customers. Worst experience ever.
Service: 1
MichelleH
I've been here many times but this time was a disaster. Food came out cold and drinks took 20 minutes to get. Waitress couldn't remember our order. Two of us ordered a filet. But it was a beat up sirloin at best. Super disappointed.
Wait just forgot what drink I ordered and what food we ordered. Restaurant seems cheap. Looking inside for a really nice casino. Tables are awfully large almost too big because when you talk to the person across from you they're like 3 1/2 feet away closes too early for a casino restaurant should be open till midnight.
We started with the fried deviled eggs which were unbelievable! My wife had the filet medium with garlic mashed and a Caesar side salad while I had the sirloin medium rare with baked potato. The steaks were both cooked perfectly and everything else was fantastic as well.
JanetF
Hopefully it was just a bad day and not a return to covid days. The last 3 times I ate here it was great! This past Saturday was disappointing. I had the chicken sandwich with ranch wedge potatoes. The potatoes had been sitting around for quite awhile, maybe since Friday? Didn't even try to eat it. The chicken sandwich is dry and tasteless. Please stop putting that vegetable relish on it! It's awful! The wedge salad that my husband had was good and the mushroom fry appetizer was as always delicious. Husband's burger was dry.
PerryG
Wasn't bad wasn't great. Service was good food was ok. $128 dinner for 2 with over cooked steaks. Didn't complain and tipped my server 20% because he was good. Had a reservation for tonight as well since we are staying 2 nights at the Isle but cancelled it
Our server Katrina was really nice, she stopped by several times to see how we were doing and how the food was. Food was pretty good. Significant other had the filet medium rare he did say it was more rare then he would like it to be but ate it anyways. Overall our experience was good.
JustinD
Waitress was attentive and polite. Food was nothing special. There was a set menu for the evening that wasn't advertised on website, if had been advertised we wouldn't have went. Very little flavor in prime rib and potatoes. Sauces brought out in paper cups. It's not McDonald's. For the price you should at least get genuine serving dishes. Smoke from casino blew into restaurant which impacted the evening. Personally I wouldn't recommend to anyone.
Service and food were both awesome! Hubby had the ribeye and I had the filet mignon and both were done to our liking. So good and flavorful! Our server (can't remember his name) was very attentive and friendly. Have been here before and will definitely be back.
Scott Dunigan
Went there to eat dinner on December 29th while we were guests at the hotel and ended up getting food poisoning... Ended up having to stay at the hotel for two extra days until it passed... However the rest of my trip was ruined... Reported it to hotel officials but the manager of the Keller's location was not available at the time and of course nothing was done no compensation was given.. Nothing.... The service was good and the waitress was very friendly... But the food and the atmosphere were terrible... Keller's you get an F-.... I will never return !!!
Atmosphere: 1
Food: 1
Service: 3
RandyP
Service and food were great and pricing was very reasonable for a nice meal. Only complaint would be the acoustics made it hard to have a conversation. Heard all the conversation in the place it seemed.
Debbie Wilson
Casey at the bar is amazing! She makes the evening fun. The coconut shrimp are amazing and the fried portabello mushrooms make the two-hour trip worth it. I wish my salmon was fresher. It was very smelly and tasted off. We will definitely be back.
Atmosphere: 5
Food: 2
Service: 5
Waited an extremely long time just for our water and menus, and even longer time for our drinks. Luckily we were very patient and not in a rush, any other time I would've walked out. We were early enough that it was not busy at all, yet the service was EXTREMELY slow. The pasta entrees were good but the salmon and the prime rib might as well been microwaved tv dinners. Not good at all. I guess the only way I'd come back would be strictly for the pasta...but unlikely.
Don't believe the response message from the owner when getting a bad review. Why don't you provide normal service at the first place? The restaurant hires staff that are not qualified and makes people not want to spend money at the casino.
Atmosphere: 1
Food: 1
Service: 1
The staff uses language such as "garbage" over and over again to refer to customers. I can not believe this kind of people can work there. Very rude.
Service: 1
Very rude service. Service provider is disrespectful and arguing with customers. Worst experience ever.
Service: 1
I've been here many times but this time was a disaster. Food came out cold and drinks took 20 minutes to get. Waitress couldn't remember our order. Two of us ordered a filet. But it was a beat up sirloin at best. Super disappointed.
Wait just forgot what drink I ordered and what food we ordered. Restaurant seems cheap. Looking inside for a really nice casino. Tables are awfully large almost too big because when you talk to the person across from you they're like 3 1/2 feet away closes too early for a casino restaurant should be open till midnight.
We started with the fried deviled eggs which were unbelievable! My wife had the filet medium with garlic mashed and a Caesar side salad while I had the sirloin medium rare with baked potato. The steaks were both cooked perfectly and everything else was fantastic as well.
Hopefully it was just a bad day and not a return to covid days. The last 3 times I ate here it was great! This past Saturday was disappointing. I had the chicken sandwich with ranch wedge potatoes. The potatoes had been sitting around for quite awhile, maybe since Friday? Didn't even try to eat it. The chicken sandwich is dry and tasteless. Please stop putting that vegetable relish on it! It's awful! The wedge salad that my husband had was good and the mushroom fry appetizer was as always delicious. Husband's burger was dry.
Wasn't bad wasn't great. Service was good food was ok. $128 dinner for 2 with over cooked steaks. Didn't complain and tipped my server 20% because he was good. Had a reservation for tonight as well since we are staying 2 nights at the Isle but cancelled it
Our server Katrina was really nice, she stopped by several times to see how we were doing and how the food was. Food was pretty good. Significant other had the filet medium rare he did say it was more rare then he would like it to be but ate it anyways. Overall our experience was good.
Waitress was attentive and polite. Food was nothing special. There was a set menu for the evening that wasn't advertised on website, if had been advertised we wouldn't have went. Very little flavor in prime rib and potatoes. Sauces brought out in paper cups. It's not McDonald's. For the price you should at least get genuine serving dishes. Smoke from casino blew into restaurant which impacted the evening. Personally I wouldn't recommend to anyone.
Restaurantji Recommends
Service and food were both awesome! Hubby had the ribeye and I had the filet mignon and both were done to our liking. So good and flavorful! Our server (can't remember his name) was very attentive and friendly. Have been here before and will definitely be back.
Went there to eat dinner on December 29th while we were guests at the hotel and ended up getting food poisoning... Ended up having to stay at the hotel for two extra days until it passed... However the rest of my trip was ruined... Reported it to hotel officials but the manager of the Keller's location was not available at the time and of course nothing was done no compensation was given.. Nothing.... The service was good and the waitress was very friendly... But the food and the atmosphere were terrible... Keller's you get an F-.... I will never return !!!
Atmosphere: 1
Food: 1
Service: 3
Service and food were great and pricing was very reasonable for a nice meal. Only complaint would be the acoustics made it hard to have a conversation. Heard all the conversation in the place it seemed.
Casey at the bar is amazing! She makes the evening fun. The coconut shrimp are amazing and the fried portabello mushrooms make the two-hour trip worth it. I wish my salmon was fresher. It was very smelly and tasted off. We will definitely be back.
Atmosphere: 5
Food: 2
Service: 5
Waited an extremely long time just for our water and menus, and even longer time for our drinks. Luckily we were very patient and not in a rush, any other time I would've walked out. We were early enough that it was not busy at all, yet the service was EXTREMELY slow. The pasta entrees were good but the salmon and the prime rib might as well been microwaved tv dinners. Not good at all. I guess the only way I'd come back would be strictly for the pasta...but unlikely.