Won't be ordering from here anymore. Ordered online even marked I was paying with cash and when I ordered something that was for 31 bucks with a tip they claimed they don't have change for what I was going to give them... Considering that I marked cash be professional and have cash ready when delivering a CASH order. It's not fun having a hungry family.... Thanks for that ... And no compensation was even offered to put the cherry on top .....
A Amazing
A mistake was made, which delayed my order when I arrived to pick it up.A verbal apology was issued, but an additional discount, gift card, or additional food item should have been suggested for the inconvenience.Excellent customer service is a vital part of any business, and a lack of it is never favorable for a business to remain in business.
Atmosphere: 3
Food: 4
Service: 2
Ken
Excellent pizza. The sauce is authentic and they aren't stingy with the cheese and toppings. Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza
mark hamilton
Hands downbest pizza for the price the steak and cheese pizza was hot and fresh and it was delicious.
Atmosphere: 4
Food: 5
Service: 5
b sommers
Called for a Delivery, And person on the phone didnt speak English very well, after 5 minutes I gave up... GOOD JOB putting the best guy on the phone!! Family really didnt need your carboard pizza anyway..
Atmosphere: 1
Food: 1
Service: 1
Bruce Shauger
Easy to order and ready when you arrive. Difference between ready time and actual cook time caused a delay.
Atmosphere: 3
Food: 4
Service: 3
Raymond H.
Ordered a Shaq-a-roni pizza with extra chicken. They used Door dash to deliver and it took an hour and the pizza was cold. It also didn't have any pepperoni on it at all. So I called them and asked what was going on. I was informed by the manager that his supervisor told him I didn't get pepperoni because I asked for extra chicken. I paid extra for the chicken. I didn't think it was an "either or" situation. No where does it say if you pay extra to add something to the pizza then you don't get the pepperoni. Seriously??? His only excuse was that his supervisor says so. He finally agreed to refund my money for the cold pepperoni less Shaq-a-roni. Never ordering from there again.
Shane Dayton
This isn't the Papa John's of years ago. My last three orders have all been wrong or had issues. This time - wrong sauce for the pizza, and for the second time the wings were so lightly "sauced" that they mine as well have been plain. I used to love their wings, but now can't recommend.
Atmosphere: 1
Food: 1
Service: 4
Larry Meese
This hole in the wall was the best!!! I haven't had Papa John's in at least 10 plus years and I have to say I missssssss it. The food was amazing the staff had their a game on and it was truly a great experience coming from a pizza shop
Atmosphere: 2
Food: 5
Service: 4
Jessyka Rick
Wonderful service but food seems to be greasy maybe it's just me but if I've got to soak up the grease on the top of my pipe a paper towel before eating it ...
Pizza tasted horrible was not cut at all, and it was burnt and had hardly any toppings on it
Marc T.
Poor customer service. I ordered and went an picked up and waited 30 minutes for them to make 2 simple pizzas. Not going to be going back to there any time soon.
Paul Haynes
One star more than they deserve, always seems to be an issue everytime I order whether it's extremely late, wrong order, cold order or they just won't deliver
Katherine Damisch
Short staffed and waited over an hour for pizza. We had requested delivery, but eventually drove to the store ourselves because it was taking so long. Still waited at the store. Only one person working on a football Sunday! Splurged on a new football pizza. They remembered the laces, but not the regular cheese. We were starving, so we ate it anyways. Wasn't going to wait another hour for replacement. I pay a premium for Papa John's, but our local shop can't meet my expectations.
Mitch B.
Order time - 5:51 pmCurrent Time - 8:07 pm still have no pizza in my possession after calling at 7:27 pm and were told driver was en route. Very disappointed.
Won't be ordering from here anymore. Ordered online even marked I was paying with cash and when I ordered something that was for 31 bucks with a tip they claimed they don't have change for what I was going to give them... Considering that I marked cash be professional and have cash ready when delivering a CASH order. It's not fun having a hungry family.... Thanks for that ... And no compensation was even offered to put the cherry on top .....
A mistake was made, which delayed my order when I arrived to pick it up.A verbal apology was issued, but an additional discount, gift card, or additional food item should have been suggested for the inconvenience.Excellent customer service is a vital part of any business, and a lack of it is never favorable for a business to remain in business.
Atmosphere: 3
Food: 4
Service: 2
Excellent pizza. The sauce is authentic and they aren't stingy with the cheese and toppings. Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza
Hands downbest pizza for the price the steak and cheese pizza was hot and fresh and it was delicious.
Atmosphere: 4
Food: 5
Service: 5
Called for a Delivery, And person on the phone didnt speak English very well, after 5 minutes I gave up... GOOD JOB putting the best guy on the phone!! Family really didnt need your carboard pizza anyway..
Atmosphere: 1
Food: 1
Service: 1
Easy to order and ready when you arrive. Difference between ready time and actual cook time caused a delay.
Atmosphere: 3
Food: 4
Service: 3
Ordered a Shaq-a-roni pizza with extra chicken. They used Door dash to deliver and it took an hour and the pizza was cold. It also didn't have any pepperoni on it at all. So I called them and asked what was going on. I was informed by the manager that his supervisor told him I didn't get pepperoni because I asked for extra chicken. I paid extra for the chicken. I didn't think it was an "either or" situation. No where does it say if you pay extra to add something to the pizza then you don't get the pepperoni. Seriously??? His only excuse was that his supervisor says so. He finally agreed to refund my money for the cold pepperoni less Shaq-a-roni. Never ordering from there again.
This isn't the Papa John's of years ago. My last three orders have all been wrong or had issues. This time - wrong sauce for the pizza, and for the second time the wings were so lightly "sauced" that they mine as well have been plain. I used to love their wings, but now can't recommend.
Atmosphere: 1
Food: 1
Service: 4
This hole in the wall was the best!!! I haven't had Papa John's in at least 10 plus years and I have to say I missssssss it. The food was amazing the staff had their a game on and it was truly a great experience coming from a pizza shop
Atmosphere: 2
Food: 5
Service: 4
Wonderful service but food seems to be greasy maybe it's just me but if I've got to soak up the grease on the top of my pipe a paper towel before eating it ...
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Pizza tasted horrible was not cut at all, and it was burnt and had hardly any toppings on it
Poor customer service. I ordered and went an picked up and waited 30 minutes for them to make 2 simple pizzas. Not going to be going back to there any time soon.
One star more than they deserve, always seems to be an issue everytime I order whether it's extremely late, wrong order, cold order or they just won't deliver
Short staffed and waited over an hour for pizza. We had requested delivery, but eventually drove to the store ourselves because it was taking so long. Still waited at the store. Only one person working on a football Sunday! Splurged on a new football pizza. They remembered the laces, but not the regular cheese. We were starving, so we ate it anyways. Wasn't going to wait another hour for replacement. I pay a premium for Papa John's, but our local shop can't meet my expectations.
Order time - 5:51 pmCurrent Time - 8:07 pm still have no pizza in my possession after calling at 7:27 pm and were told driver was en route. Very disappointed.