Subway

11054 Hickman Rd, Clive
(515) 276-4196

Recent Reviews

Jim F

First time at this location and it was easily the best Subway I've visited in over 10 years. Bread was soft and fresh, the sandwich was put together correctly and not falling apart. I can't begin to tell you how many times I've had subs with all the toppings falling out and making a huge mess, let alone the bread being hard, stale and crumbling. What a great sandwich! Finally, employees that take a little pride in their job. Keep up the good work!

Atmosphere: 5

Food: 5

Service: 5

Kevin Jones

Wow, I've not been here for a while. When I walked in the front door... I was not prepared for what I was about to see. A complete facelift? Nicely done! It was pleasing to the eye. The employee was pleasant and was not afraid to add extra veggies when requested. Try it out, it's a good sandwich place.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, Steak Egg & Cheese Wrap, Pizza Sub, Chocolate Chip Cookie, Elite Chicken & Bacon Ranch, Cookies

Ross Kelderman

Short staffed today. Need at least two people to run this

Atmosphere: 4

Food: 4

Service: 2

Desi Chic

This is by far the best Subway in town. we pass by at least 4 or 5 other subways where the service the food is subpar, and this Subway really exceeds all of our expectations. Delaney, the staff is a sandwich artist. She takes such good pride in her work and creates exceptional sandwiches. Every time we go, they're picture worthy. I only wish I had taken pictures. I could post them here. James, the manager is equally nice. He's kind considerate and really takes his time in creating the best sandwiches ever. The customer service is awesome. I would give this store 10 stars if I could. The vegetables and the meats look fresh, clean and delicious. The bread is always warm and fluffy. Corporate Subway folks need to visit this store and give them kudos because they run a great store. We love this Subway and are here often. Thank you James and Delaney! They even know our orders. You guys rock!

Atmosphere: 5

Food: 5

Service: 5

Jackson Bibler

I recently had the pleasure of visiting my local Subway, and I must say, my experience was nothing short of exceptional, thanks to the outstanding service provided by a remarkable teenager named Ethan.From the moment I walked in, Ethan's enthusiasm and dedication were palpable. His warm greeting and genuine smile set the tone for what turned out to be a delightful encounter. It's not every day that you come across a teenager who takes such pride in their work, and Ethan truly stood out.Ethan's product knowledge was impressive. As I perused the menu, he was quick to offer recommendations and explain the various options available. His expertise didn't stop at just naming the ingredients; he shared insights into flavor profiles and suggested combinations that I hadn't considered. It was evident that Ethan had a deep understanding of the menu, and his passion for the Subway offerings was infectious.What truly set Ethan apart, though, was his attention to detail. As he meticulously crafted my sandwich, he ensured that each ingredient was evenly distributed, and the presentation was nothing short of artful. It's not often that you find a teenager who approaches their work with such precision and care.Beyond his technical skills, Ethan's customer service was impeccable. He engaged in friendly conversation, making the entire ordering process not just efficient but genuinely enjoyable. His ability to connect with customers on a personal level speaks volumes about his maturity and professionalism.In an era where exceptional customer service seems increasingly rare, Ethan's commitment to going above and beyond is refreshing. Subway has truly found a gem in this young employee. I left the store not only with a delicious sandwich but also with a renewed faith in the quality of service that can be provided by a dedicated and passionate teenager like Ethan.However I don't think Ethan works at Subway anymore. Which is a shame because he was such a great employee.... GYATT!

Atmosphere: 5

Food: 5

Service: 5

Rebecca Tish

The 2 people working tonight were awesome even doing online orders while helping the people in store and being personable.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, Grilled Chicken

Magarara

Lovely older lady made us great sandwiches with extra vinegar.

Atmosphere: 5

Food: 5

Service: 5

Patricia Fisk

Makes the best sandwiches.

Atmosphere: 5

Food: 5

Service: 5

Fawad Baig

I work close by and order from this exact location 3-4 times a week. It is always great! I always do mobile ordering and it’s always ready by the time I get there which is great services thanks guys !

Angie Shepard

Stopped after road trip. 8:45pm. Know they close at 9, but saw others walking in, so we continued. As soon as we walked in, the employee said "hey, just so y'all know we close at 9 and I'm fittin to close AT 9." He jesters that we can try to get through the line. Totally get that we were stopping in just before close. 2023 has us scrambling to find food at 9pm. But, keep it real...

Nathaniel Bryant

I possibly would’ve gave the Subway a higher rating, but the fact that I ordered my food and my sandwich was very sloppily put together when I unwrapped it it fell apart. My bread was all smashed up and smashed and torn but the biggest key fact was that every single table in the restaurant was dirty there was three people in the restaurant, and they didn’t bother to try and wipe any of the tables down including the table. I sat down to eat at until after I was already sitting down, trying to eat my meal as the store employee was spraying chemicals all over the place, seems very reckless, and because of that I will not be returning to the subway. Chemicals are dangerous, and can make you very sick. If they’re on your food next time, they will do well to take more concern, and not be spraying chemicals all over their customers as they’re trying to eat.

Timothy Moore

People working here are absolutely miserable. Tall kid with long hair had the worst attitude and my sandwich was literally sopping wet with mayo and sauce because of his lack of care. This is why I never get Subway. Very poor experience. Lost my business.

Atmosphere: 1

Food: 2

Service: 1

Alex Waters (Blackpapermoon)

Absolutely abysmal experience. I ordered through the app to this subway and I got a call from my delivery driver saying that they didn't have my order. I got put on with an employee and he told me that my ticket never came out. I also got told that I couldn't get refunded or get my order.

Emma-Lea Jacklin Warsaw

Poor guy was working all alone and made some bombtastic subs

Food: 5

Service: 5

Marissa J

She was an exceptionally friendly sandwich maker and my sandwich was so good. The staff seemed to be professional, was not in for very long. Will be back for my lunch again!

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