Talked to Manager and closing associate 2 days prior. Warned them I was making a late order for 5 people on Thursday. Due to their, yes same 2 people with my last large late order, both agreed it was good to remind them. Came in tonight 8:30p.m. and no food. Closing young lady said she forgot and already processed my refund( with no notice) and closed early then my order popped up. Young lady was talking and laughing with 2 young guys and told me she closed early and my order popped after she closed everything down. I told her to call her Mgr. She did first thing he asked was how much money my order was for, after 10+ minutes of listening to more excuses...I told her never mind I was calling Corporate and giving her a bad review
Edward Ullrich
I'd give zeros, but it won't allow... Website says open and restaurant was closed at 115p on NFL Sunday.
Atmosphere: 1
Food: 1
Service: 1
saige haynes
she was rude to me and my sister.
Atmosphere: 1
Food: 4
Service: 1
Flario Viking
It was one of the worst customer service I ever received in fast food restaurants in my life
Madison Alvarado
Just had a great experience here! Our group needed 13 sandwiches. We called the other subway nearby and they said no. Trayvon at this location happily agreed to accommodate us! All the sandwiches we needed were ready on time and made correctly. Thank you so much!
A K
Two bread options little to no veggies prepped. It's 5pm and nothing ready? this place is a joke.
Atmosphere: 1
Food: 1
Service: 1
Alyssa
placed an online order- got there and waited 30 minutes then he said he accidentally threw away the receipt and left off half the things (and said the bread ran out) on both sandwiches ◡̈
Jessica Holecek
Lattiney is the best! Thank you for your professionalism and kindness, which is not expected at a fast food chain! I called an hour before I had a luncheon, and he was able to accommodate the allergies and picky eaters! I’ll only be coming to this Subway in the future!
Hassan Mohamed
The employee behaves inappropriately
Amana Mohamed
I ordered online and I went there but no one was there and kept waiting for 25 minutes ,when he came he said he was on break, after that I didn’t find any of my sandwiches
Second time I have went in to get something and nobody was there
Molly S.
The east side Iowa City store is tanking. Lazy unfriendly staff with poor sanitation practices. Handling money and food, picking their face with their glove, cross contamination of meats without changing their gloves. Scratching their head, picking out an eye booger.....Forget it. They act like they're doing you a favor. Go to another location. I'll just go elsewhere or drive further. These kids don't like their job.
Ashlee Garcia
Only did 1 star cause you have to give them something in order to review.WORST SUBWAY I’VE EVER BEEN TO!!!!Can’t understand the Arab guy and they’re out of everything!!!Never again at this one!!!!!!!!!!!!!So disappointed.
Timothy Kirkpatrick
The employee didn't understand what we were asking for. Asked for mayonnaise the employee walked into the back, grabbed a bottle, came back and applied it to the sandwiches. It wasn't mayo it was ranch.
alfred c.
the service was so bad the pop and no syrup in it her used his hands to get the cookie and was just so rude I don't know if I what to eat it now
Talked to Manager and closing associate 2 days prior. Warned them I was making a late order for 5 people on Thursday. Due to their, yes same 2 people with my last large late order, both agreed it was good to remind them. Came in tonight 8:30p.m. and no food. Closing young lady said she forgot and already processed my refund( with no notice) and closed early then my order popped up. Young lady was talking and laughing with 2 young guys and told me she closed early and my order popped after she closed everything down. I told her to call her Mgr. She did first thing he asked was how much money my order was for, after 10+ minutes of listening to more excuses...I told her never mind I was calling Corporate and giving her a bad review
I'd give zeros, but it won't allow... Website says open and restaurant was closed at 115p on NFL Sunday.
Atmosphere: 1
Food: 1
Service: 1
she was rude to me and my sister.
Atmosphere: 1
Food: 4
Service: 1
It was one of the worst customer service I ever received in fast food restaurants in my life
Just had a great experience here! Our group needed 13 sandwiches. We called the other subway nearby and they said no. Trayvon at this location happily agreed to accommodate us! All the sandwiches we needed were ready on time and made correctly. Thank you so much!
Two bread options little to no veggies prepped. It's 5pm and nothing ready? this place is a joke.
Atmosphere: 1
Food: 1
Service: 1
placed an online order- got there and waited 30 minutes then he said he accidentally threw away the receipt and left off half the things (and said the bread ran out) on both sandwiches ◡̈
Lattiney is the best! Thank you for your professionalism and kindness, which is not expected at a fast food chain! I called an hour before I had a luncheon, and he was able to accommodate the allergies and picky eaters! I’ll only be coming to this Subway in the future!
The employee behaves inappropriately
I ordered online and I went there but no one was there and kept waiting for 25 minutes ,when he came he said he was on break, after that I didn’t find any of my sandwiches
Restaurantji Recommends
Second time I have went in to get something and nobody was there
The east side Iowa City store is tanking. Lazy unfriendly staff with poor sanitation practices. Handling money and food, picking their face with their glove, cross contamination of meats without changing their gloves. Scratching their head, picking out an eye booger.....Forget it. They act like they're doing you a favor. Go to another location. I'll just go elsewhere or drive further. These kids don't like their job.
Only did 1 star cause you have to give them something in order to review.WORST SUBWAY I’VE EVER BEEN TO!!!!Can’t understand the Arab guy and they’re out of everything!!!Never again at this one!!!!!!!!!!!!!So disappointed.
The employee didn't understand what we were asking for. Asked for mayonnaise the employee walked into the back, grabbed a bottle, came back and applied it to the sandwiches. It wasn't mayo it was ranch.
the service was so bad the pop and no syrup in it her used his hands to get the cookie and was just so rude I don't know if I what to eat it now