Pleasantly surprised. Service I had was great, punctual, polite, and knowledgeable. Fries were crisp and not soggy. Restaurant was also very clean. Biggest con: soda fountain is far from the main seating area.
Atmosphere: 5
Food: 5
Service: 5
Jessica Fisher
To the gentleman working the window and intercom this evening, you are amazing and kind and patient. He went above and beyond for my kids. I’m sure you don’t get the credit you deserve and I wanted to make sure you get recognition for your excellent customer service so thank you. Your amazing!!❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Kevin Girton
I wanted lunch at 9am when serving breakfast, they gave me lunch, truly remarkable service. the fact they they follow the motto of "Have it your way" made me wanna write a 5 star review for this. and every time I've ordered grub hub/door dash they never disappointed with their service of adding utensils/condiments/napkins etc. actual good restaurant, my condolences to those who had a sour experience here but I've always had a good time with their services
The restaurant has been very dirty the last several times I have been in.Tables dirty, floors look as if hadn't been swept all day (crumbs, food and trash under Tables) floors behind register dirty as well.
Atmosphere: 1
Food: 4
Service: 1
Angie Davis
Excellent overall experience.
Atmosphere: 5
Food: 5
Service: 5
Cindy Ryba
Went to 15th and broadway location. Place was filthy as was their employees rude and dirty
Atmosphere: 1
Food: 2
Service: 1
Roy Wood
This place is absolutely stupid as soon as we walk in the door that tell us it will be 10 minutes before we can order because they are sooooo busy, then when they do decide to start taking orders there are now several people who have come in and got into a line while we were sitting it their atrium directly in front of the order counter. Now we are still waiting to order guess food should be hot but that is should be and she is still telling people they have to wait 10 minutes to order. I Ill update when the food arrives.....the food took another 30 minutes this I horrible I would drive right past this place now so keep in mind it was Christmas and there wasn't any other plac open but that in mind wouldn't you staff for just that? I surely would, and lastly all the bickering and yelling was coming from the staff and the cooks talked like garbage to the manager which has no authority to fire anyone because she is the assistant night manager so about as low as you can get in their hierarchy. But still some basic common sense talk nice to people, talk nice to your staff. Be a human act like a human, breath air in breath air out..simple stuff people
Atmosphere: 1
Food: 2
Service: 1
Josh Rockwood
Food was fresh.
Atmosphere: 5
Food: 5
Service: 5
Jay Jay
Horrible listening skills even when not busy. I ordered 2 rodeo cheeseburgers , Xtra BBQ and on bottom buns. I cannot have a large amount of sesame seeds due to health reasons. Is why I asked. The drive thru girl said ok. Yet I never seen it posted on the order. Then my wife orders a whopper Jr with no pickle or tomatoe. She noticed my rodeos didn't say it on the board as we've seen other times. So she asked the girl to make sure it's bottom buns . Once again the girl said ok. Then the order came to a total which it still never said it. So for the 3rd time I asked the rodeos are bottom buns. She said it's on there. It wasn't. So I get my food and check. Of course no bottom buns. So I had her take it back while she pretty much snarled I even looked, as the workers wondering with confusion if I wanted bottom buns why it never said so. Needless to say this girl had no skills being in a drive-thru that deals in communication. The workers didn't seem to much of an issue but Also looking at this photo do you see very skimpy ingredients. A drop of ketchup, 3 tiny pieces of lettuce.... is this what I can expect from burgerking nowadays?
Another nice experience at the same location.Outstanding service, nice manager and employees. Even the room attendant is friendly.Thank you.
Atmosphere: 5
Food: 5
Service: 5
Kent Thompson
Twice in the last month I have stopped in 10 min and 5 min before closing and the women at the drive thru has told me the where closed. This in spite of all the lights being on including the open sign. Franchisee and management should probably get together and discuss closing at midnight. The staff who work after midnight are rude and definitely don’t want to be there.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Fries, Whopper
Jessica Turner
Tried to dine in but didn't get service because no one wanted to take our order. Stood there for about five minutes and never got service. But when another family came in and they were served right away.
Atmosphere: 1
Food: 3
Service: 1
Todd Holste
Waited in drive thru line for 35
Atmosphere: 4
Food: 5
Service: 1
Hunter Furler
I order from here mainly through Doordash so I cant speak much for the restaurant itself, but every order Ive placed in the last month or so has always had something missing from the order. Some of the time its just something simple like sauce or straws, but more often than not, its whole items missing entirely. The food is delicious and I want to keep coming back, but the order accuracy definitely needs a lot of work.
I love the
Atmosphere: 5
Food: 5
Service: 5
Pleasantly surprised. Service I had was great, punctual, polite, and knowledgeable. Fries were crisp and not soggy. Restaurant was also very clean. Biggest con: soda fountain is far from the main seating area.
Atmosphere: 5
Food: 5
Service: 5
To the gentleman working the window and intercom this evening, you are amazing and kind and patient. He went above and beyond for my kids. I’m sure you don’t get the credit you deserve and I wanted to make sure you get recognition for your excellent customer service so thank you. Your amazing!!❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
I wanted lunch at 9am when serving breakfast, they gave me lunch, truly remarkable service. the fact they they follow the motto of "Have it your way" made me wanna write a 5 star review for this. and every time I've ordered grub hub/door dash they never disappointed with their service of adding utensils/condiments/napkins etc. actual good restaurant, my condolences to those who had a sour experience here but I've always had a good time with their services
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Toast Sticks, Onion Rings, Double Cheeseburger, Chicken Nuggets, Crispy Chicken Sandwich
The restaurant has been very dirty the last several times I have been in.Tables dirty, floors look as if hadn't been swept all day (crumbs, food and trash under Tables) floors behind register dirty as well.
Atmosphere: 1
Food: 4
Service: 1
Excellent overall experience.
Atmosphere: 5
Food: 5
Service: 5
Went to 15th and broadway location. Place was filthy as was their employees rude and dirty
Atmosphere: 1
Food: 2
Service: 1
This place is absolutely stupid as soon as we walk in the door that tell us it will be 10 minutes before we can order because they are sooooo busy, then when they do decide to start taking orders there are now several people who have come in and got into a line while we were sitting it their atrium directly in front of the order counter. Now we are still waiting to order guess food should be hot but that is should be and she is still telling people they have to wait 10 minutes to order. I Ill update when the food arrives.....the food took another 30 minutes this I horrible I would drive right past this place now so keep in mind it was Christmas and there wasn't any other plac open but that in mind wouldn't you staff for just that? I surely would, and lastly all the bickering and yelling was coming from the staff and the cooks talked like garbage to the manager which has no authority to fire anyone because she is the assistant night manager so about as low as you can get in their hierarchy. But still some basic common sense talk nice to people, talk nice to your staff. Be a human act like a human, breath air in breath air out..simple stuff people
Atmosphere: 1
Food: 2
Service: 1
Food was fresh.
Atmosphere: 5
Food: 5
Service: 5
Horrible listening skills even when not busy. I ordered 2 rodeo cheeseburgers , Xtra BBQ and on bottom buns. I cannot have a large amount of sesame seeds due to health reasons. Is why I asked. The drive thru girl said ok. Yet I never seen it posted on the order. Then my wife orders a whopper Jr with no pickle or tomatoe. She noticed my rodeos didn't say it on the board as we've seen other times. So she asked the girl to make sure it's bottom buns . Once again the girl said ok. Then the order came to a total which it still never said it. So for the 3rd time I asked the rodeos are bottom buns. She said it's on there. It wasn't. So I get my food and check. Of course no bottom buns. So I had her take it back while she pretty much snarled I even looked, as the workers wondering with confusion if I wanted bottom buns why it never said so. Needless to say this girl had no skills being in a drive-thru that deals in communication. The workers didn't seem to much of an issue but Also looking at this photo do you see very skimpy ingredients. A drop of ketchup, 3 tiny pieces of lettuce.... is this what I can expect from burgerking nowadays?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Another nice experience at the same location.Outstanding service, nice manager and employees. Even the room attendant is friendly.Thank you.
Atmosphere: 5
Food: 5
Service: 5
Twice in the last month I have stopped in 10 min and 5 min before closing and the women at the drive thru has told me the where closed. This in spite of all the lights being on including the open sign. Franchisee and management should probably get together and discuss closing at midnight. The staff who work after midnight are rude and definitely don’t want to be there.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Fries, Whopper
Tried to dine in but didn't get service because no one wanted to take our order. Stood there for about five minutes and never got service. But when another family came in and they were served right away.
Atmosphere: 1
Food: 3
Service: 1
Waited in drive thru line for 35
Atmosphere: 4
Food: 5
Service: 1
I order from here mainly through Doordash so I cant speak much for the restaurant itself, but every order Ive placed in the last month or so has always had something missing from the order. Some of the time its just something simple like sauce or straws, but more often than not, its whole items missing entirely. The food is delicious and I want to keep coming back, but the order accuracy definitely needs a lot of work.
Atmosphere: 3
Food: 5
Service: 1