Dairy Queen

3210 W Broadway, Council Bluffs
(712) 322-3424

Recent Reviews

Bailee Trobaugh

Good lord this was a nightmare. Even if they are the only ones left with the good fries. So started off by waiting 25mins for a chicken strip basket and grilled cheese. We tried to be understanding cause they warned us it was shift change and we said it's okay. Then after 25 mins we were told there was an issue with the first grilled cheese so pull forward and they will make it again. We did. 10 mins later we get it. Well it was no grilled cheese. It was two cold pieces of bread with 4 slices of unmelted cheese. We were heading back home so there was no way to go back and get a 3rd one. So I called and ask to be refunded for the kids meal. The manager proceeded to argue that I was lying cause she watched it get made. When I asked if she wanted a picture she claimed I was threatening her. So I handed the phone off to my husband to handle cause I was dumbfounded. She then proceeded to tell my husband I threatened her and that I don't understand everyone is human and some very unkind things that also dumbfounded my husband. He gave her receipt information to get a refund and she just went on and on about how his wife is awful(making a show for whoever was around) and how she was going to call the police about it.... I doubt we will see a refund but damn... that was an event. Also if anyone wants a picture we got it. My husband was beside himself with this one...

Atmosphere: 1

Food: 1

Service: 1

none none

Very good

Atmosphere: 5

Food: 5

Service: 5

Chris Monell

Omg best experience at a Dairy Queen I’ve ever had. The staff were incredible and the location is so convenient!!

Atmosphere: 5

Food: 5

Service: 5

jacquelyn peck

Love this dq!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fingers, French Fries

Jason Peck

Owner is great!

Atmosphere: 5

Food: 5

Service: 5

Sara Morrow

Locally owned

Atmosphere: 5

Food: 5

Service: 5

Gloria Gardner

Great Sundae!

Atmosphere: 5

Food: 5

Service: 5

chase haase

Very timely and professional, good was great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Chicken Tenders

Katie Hopkins

Food is always great and that staff are always super friendly when I bring my kids in.

Atmosphere: 5

Food: 5

Service: 5

Shoties 72

Best dairy queen i’ve ever been too. Staff and environment is amazing. Would highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Jeff Burgfechtel

Oh my word, I have never seen a chicken sandwich at a fast food restaurant that was this exceptional. The size of the chicken breast is double the size of the bun! What a nice change from most places where you can’t find the chicken under the bun! I learned that this Dairy Queen is independently owned, and so they can buy higher quality meats, and chickens and the food quality definitely shows! Outstanding food and service! Definitely 10 stars if an option.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pork Tenderloin Sandwich, Chicken Sandwich

Patsy Wacasey

Very expensive... good food,

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Pork Tenderloin Sandwich, French Fries

Janice Watts

Great food and service!

Ali L

Store needs a deep cleaning... gross.

Atmosphere: 2

Food: 2

Service: 1

Jovi Duran

Wth is this? Its supposed to be a chicken bacon ranch sandwich! Its dry and burnt and not sure but I think it's a spicy chicken instead of a reg chicken anyways and a bunch of teenagers with no manners

Atmosphere: 2

Food: 2

Service: 1

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