Been here a few times great before but today was the worst service ,food ever ,didn't get Carmel rolls meal half over before drinks came some chicken wasn't cooked enough didn't see some of stuff listed on site for today's buffet up the price for something that was no different then your any other buffet days
Jodi Zimmerman
Absolutely trashed buffet line. Out of food. Didn’t restock. This was noon not at shut down. Bloody Mary was watered down celery water. Omelette was burned. Room temperature for the remaining food available on the line. I don’t get it. It used to be good.
Atmosphere: 2
Food: 1
Service: 1
Bridget Wild
We sat for over 30 minutes before a manager came and served our drinks. We shared we had a time crunch (had arrived with 2 hours but were down to 45 mins) and politely but directly requested to settle up and have boxes so we could take food to go. The boxes never came. I had to go to the kitchen for them and that wasn’t even acknowledged. The food was gross. Flour taco shells on Baja fish tacos were cold, there was no spice or flavor to the sauce, in fact possibly no sauce. The margherita flat bread had fresh uncooked tomatoes on top and tasted like it was on soggy saltine crackers. All in all cannot recommend, which is sad because it used to be a favorite. Friendly people, bad follow through and operations, barely edible food.
Atmosphere: 4
Food: 1
Service: 2
Cathy G
Lunch with a friend. We had chicken tortilla soup and Asian chicken salad. Delicious, and our waiter was attentive and wonderful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Asian Chicken Salad, Asian
Joshua Arndt
Tried to order from this establishment, and they decided to cancel the order about an hour and a half later. I would recommend dining in, and would also recommend not putting your business on a delivery app if you cannot commit to the order.
Atmosphere: 5
Food: 5
Service: 1
RobG
Three of our 10 people got physically sick following eating the meatloaf, one other who got the chicken/shrimp alfredo left her entire meal at your restaurant. The shimp and chicken were undercooked, pasta was dry and cold. The others had meals that were ok but nothing like it was when we were here for business 3 months ago. We enjoyed your restaurant very much then and looked forward to coming back. However, we will not be returning to your establishment. You are probably asking did we say anything to our server? We did not. We dont do "Do overs" the food was unacceptable and I am sorry you must have been having a bad night. We all do. We had a $400 bill and have removed your establishment from our list of restaurants we recommend when visiting.
M'Lagens M.
The ambiance of GC is great but todays Easter brunch was terrible. Unknowingly, we have a gluten free eater that requires certain foods. The normal menu offers this but when asked if we can order a meal the answer was no. Moving on... the hash-browns were swimming in grease, the sausage gravy tasted off, the eggs were saturated with cheese and the fat cap on the prime rib was enormous, gross. Never again! We were better off dining at McDonalds. For a restaurant that claims to be on the higher end, you should be experts in dietary needs with gluten free/Vegan and so on listed on the chalkboards. Just because we live in the QC Area doesn't mean some have these issues. All I can say is we will remember this awful Easter meal for a life-time.
Candice DeRoo
Even with a reservation it took forever to get seated. There were 4 young girls up at the front desk trying to figure out how to get people to their tables. I let it go at the time because it is Easter and they were busy for their brunch. It took a really long time for our server to even come to our table to take our drink orders. We got coffee and waters. No cream was brought with the coffee, had to ask for that. It was served to use in a sauce dish with no way of pouring it without making a mess. The brunch was sub par for the price of $35 per person. The bacon was barely cooked which is nasty. My husband got an eggs Benedict made and there was literally HALF of an eggshell still attached to his egg on the muffin. They no longer have a pastry table which is something they still advertise. We asked about it and the server told us they had brownies in the kitchen that they PORTION control. We asked for some and they were BURNT on top. They also are supposed to serve you cinnamon rolls. We had to ASK for these as well. He served them to us DRY and had to go back to get the sauce to put on top. I paid $160 for 4 people and I would say it was worth HALF of this as best. Not to mention, I just read that this restaurant is facing a TON of health violations. Had I known, I never would have gone. BEWARE PEOPLE, find somewhere else to spend your hard earned money. This place has gone DOWN HILL since the last time I ate there.
Atmosphere: 1
Food: 1
Service: 1
Jessica Klockau
The last time we made reservations 9:00am at Granite City, the doors were still locked at 9:05am and the parking lot was empty other than our vehicles, so we left. They marked us down as a no call - no show to the reservation website. This time we had reservations at 10:00am and they called the night before to make sure we were still planning to be there. When we got there today, we waited for one of the four people behind the counter to acknowledge us for about 5-10 minutes. They were all trying to figure out the computer which required a 5th person at one point. We were eventually seated and the waitress took our drink order and we made our way to the buffet. The waters came out pretty quickly but the bottomless mimosas took quite a while. I asked for a mimosa refill. The waitress came back about 5 minutes later and asked if we were done, no mimosa refill, and I was on my way to get a second plate. After finishing that plate, the refill came. The manager came to our table, crouched down and asked how our meal was. "It's been ok." He then said we'd been there for an hour and they had another reservation so we needed to leave. There were several empty tables and we hadn't even been given a check. The waitress came up right after the manager left and asked what was said to us. We told her and she gave us our checks right away. She advised us that we could just skip the survey at the end of paying. The food was great but the service made us feel like we were an inconvenience. We're looking for a new brunch spot, if anyone has recommendations.
We dined at 1pm on Easter Sunday party of four. The food pans were empty and not getting refilled. Went to the prime rib station and they were also out waited 10 minutes and sat down. I saw they brought a small portion of prime rib out which was raw. When the four of us sat down to final eat what we could find we asked for silverware. The server said, they were rolling in the kitchen and it would be a few minutes because they were out. So we sat there for another 10 minutes looking at our food waiting for silverware. Horrible experience for $34.99.
jrodgap
I was specifically asked for f I could order off the menu as was told yes. That was not the case and I had to spend $35 for bacon and eggs; I won't eat prime rib because it's always to rare. The food was fine, I just think it's a bit overpriced.
Brett Van Fleet
Now that explains why we got sick after eating there! You lost our business! FIRST AND LAST TIME THERE
Jim Carr
Fantastic service. Great waitress.Food is expensive. $9.50 for a small slice of refrigerated carrot cake is kind of high.Check out their health inspection report. March 21st lots of bad news. Wouldn't have ate here if we had read in advance.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Granite City Meatloaf
Daniel S.
Granite City Food & Brewery, 5270 Utica Ridge Road, Davenport - During a March 21 visit, the restaurant was cited for 10 risk-factor violations. The inspector reported finding a moldy carton of half & half in a cooler; raw pork that was stored above cooked prime rib inside a walk-in cooler, risking cross-contamination; and a "bag of chicken" that was stored on top of lettuce inside a cooler, creating a risk of cross-contamination. Also, the compressor lines inside the walk-in freezer were leaking fluid onto boxes of food; meat loaf on the grill was placed on a plate for customers at only 110 degrees and had to be reheated to 165 degrees to ensure safety, and one of the coolers was holding food at 49 to 53 degrees rather than 41 degrees or colder. Also, the marinara sauce had no date markings to ensure freshness and safety; rice and jambalaya inside a cooler had been held for more than the maximum of seven days and had to be discarded; raw beef was found in a sink, sitting in standing water; fruit flies were observed in the bar area; the floors in several areas with marred by what the inspector called "debris and gunk" and were in poor condition; and an ice machine was leaking water that was running out the back door.
Love the prime rib sandwich and green beans!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Granite City Meatloaf
Been here a few times great before but today was the worst service ,food ever ,didn't get Carmel rolls meal half over before drinks came some chicken wasn't cooked enough didn't see some of stuff listed on site for today's buffet up the price for something that was no different then your any other buffet days
Absolutely trashed buffet line. Out of food. Didn’t restock. This was noon not at shut down. Bloody Mary was watered down celery water. Omelette was burned. Room temperature for the remaining food available on the line. I don’t get it. It used to be good.
Atmosphere: 2
Food: 1
Service: 1
We sat for over 30 minutes before a manager came and served our drinks. We shared we had a time crunch (had arrived with 2 hours but were down to 45 mins) and politely but directly requested to settle up and have boxes so we could take food to go. The boxes never came. I had to go to the kitchen for them and that wasn’t even acknowledged. The food was gross. Flour taco shells on Baja fish tacos were cold, there was no spice or flavor to the sauce, in fact possibly no sauce. The margherita flat bread had fresh uncooked tomatoes on top and tasted like it was on soggy saltine crackers. All in all cannot recommend, which is sad because it used to be a favorite. Friendly people, bad follow through and operations, barely edible food.
Atmosphere: 4
Food: 1
Service: 2
Lunch with a friend. We had chicken tortilla soup and Asian chicken salad. Delicious, and our waiter was attentive and wonderful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Asian Chicken Salad, Asian
Tried to order from this establishment, and they decided to cancel the order about an hour and a half later. I would recommend dining in, and would also recommend not putting your business on a delivery app if you cannot commit to the order.
Atmosphere: 5
Food: 5
Service: 1
Three of our 10 people got physically sick following eating the meatloaf, one other who got the chicken/shrimp alfredo left her entire meal at your restaurant. The shimp and chicken were undercooked, pasta was dry and cold. The others had meals that were ok but nothing like it was when we were here for business 3 months ago. We enjoyed your restaurant very much then and looked forward to coming back. However, we will not be returning to your establishment. You are probably asking did we say anything to our server? We did not. We dont do "Do overs" the food was unacceptable and I am sorry you must have been having a bad night. We all do. We had a $400 bill and have removed your establishment from our list of restaurants we recommend when visiting.
The ambiance of GC is great but todays Easter brunch was terrible. Unknowingly, we have a gluten free eater that requires certain foods. The normal menu offers this but when asked if we can order a meal the answer was no. Moving on... the hash-browns were swimming in grease, the sausage gravy tasted off, the eggs were saturated with cheese and the fat cap on the prime rib was enormous, gross. Never again! We were better off dining at McDonalds. For a restaurant that claims to be on the higher end, you should be experts in dietary needs with gluten free/Vegan and so on listed on the chalkboards. Just because we live in the QC Area doesn't mean some have these issues. All I can say is we will remember this awful Easter meal for a life-time.
Even with a reservation it took forever to get seated. There were 4 young girls up at the front desk trying to figure out how to get people to their tables. I let it go at the time because it is Easter and they were busy for their brunch. It took a really long time for our server to even come to our table to take our drink orders. We got coffee and waters. No cream was brought with the coffee, had to ask for that. It was served to use in a sauce dish with no way of pouring it without making a mess. The brunch was sub par for the price of $35 per person. The bacon was barely cooked which is nasty. My husband got an eggs Benedict made and there was literally HALF of an eggshell still attached to his egg on the muffin. They no longer have a pastry table which is something they still advertise. We asked about it and the server told us they had brownies in the kitchen that they PORTION control. We asked for some and they were BURNT on top. They also are supposed to serve you cinnamon rolls. We had to ASK for these as well. He served them to us DRY and had to go back to get the sauce to put on top. I paid $160 for 4 people and I would say it was worth HALF of this as best. Not to mention, I just read that this restaurant is facing a TON of health violations. Had I known, I never would have gone. BEWARE PEOPLE, find somewhere else to spend your hard earned money. This place has gone DOWN HILL since the last time I ate there.
Atmosphere: 1
Food: 1
Service: 1
The last time we made reservations 9:00am at Granite City, the doors were still locked at 9:05am and the parking lot was empty other than our vehicles, so we left. They marked us down as a no call - no show to the reservation website. This time we had reservations at 10:00am and they called the night before to make sure we were still planning to be there. When we got there today, we waited for one of the four people behind the counter to acknowledge us for about 5-10 minutes. They were all trying to figure out the computer which required a 5th person at one point. We were eventually seated and the waitress took our drink order and we made our way to the buffet. The waters came out pretty quickly but the bottomless mimosas took quite a while. I asked for a mimosa refill. The waitress came back about 5 minutes later and asked if we were done, no mimosa refill, and I was on my way to get a second plate. After finishing that plate, the refill came. The manager came to our table, crouched down and asked how our meal was. "It's been ok." He then said we'd been there for an hour and they had another reservation so we needed to leave. There were several empty tables and we hadn't even been given a check. The waitress came up right after the manager left and asked what was said to us. We told her and she gave us our checks right away. She advised us that we could just skip the survey at the end of paying. The food was great but the service made us feel like we were an inconvenience. We're looking for a new brunch spot, if anyone has recommendations.
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
We dined at 1pm on Easter Sunday party of four. The food pans were empty and not getting refilled. Went to the prime rib station and they were also out waited 10 minutes and sat down. I saw they brought a small portion of prime rib out which was raw. When the four of us sat down to final eat what we could find we asked for silverware. The server said, they were rolling in the kitchen and it would be a few minutes because they were out. So we sat there for another 10 minutes looking at our food waiting for silverware. Horrible experience for $34.99.
I was specifically asked for f I could order off the menu as was told yes. That was not the case and I had to spend $35 for bacon and eggs; I won't eat prime rib because it's always to rare. The food was fine, I just think it's a bit overpriced.
Now that explains why we got sick after eating there! You lost our business! FIRST AND LAST TIME THERE
Fantastic service. Great waitress.Food is expensive. $9.50 for a small slice of refrigerated carrot cake is kind of high.Check out their health inspection report. March 21st lots of bad news. Wouldn't have ate here if we had read in advance.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Granite City Meatloaf
Granite City Food & Brewery, 5270 Utica Ridge Road, Davenport - During a March 21 visit, the restaurant was cited for 10 risk-factor violations. The inspector reported finding a moldy carton of half & half in a cooler; raw pork that was stored above cooked prime rib inside a walk-in cooler, risking cross-contamination; and a "bag of chicken" that was stored on top of lettuce inside a cooler, creating a risk of cross-contamination. Also, the compressor lines inside the walk-in freezer were leaking fluid onto boxes of food; meat loaf on the grill was placed on a plate for customers at only 110 degrees and had to be reheated to 165 degrees to ensure safety, and one of the coolers was holding food at 49 to 53 degrees rather than 41 degrees or colder. Also, the marinara sauce had no date markings to ensure freshness and safety; rice and jambalaya inside a cooler had been held for more than the maximum of seven days and had to be discarded; raw beef was found in a sink, sitting in standing water; fruit flies were observed in the bar area; the floors in several areas with marred by what the inspector called "debris and gunk" and were in poor condition; and an ice machine was leaking water that was running out the back door.