Chick-fil-A

4040 Merle Hay Rd, Des Moines
(515) 276-5222

Recent Reviews

Ryan Dueker

I’ve worked at 3 Chick-Fil-A’s. I’ve worked front and back of house. I’m not saying that every Chick-Fil-A is perfect but I’ve never had an experience like I’ve had today. I walked into Chick-Fil-A because I saw that the drive through was extremely busy. I figured that I could cut some time off of my order if I went in and ordered. I put my order in at the front and waited at the pick up sign. I waited and waited for my food. 12 minutes into waiting a worker delivered me my chocolate shake. The shake was 70% full. I was disappointed that I didn’t get the other 30% of the shake that I paid for. I awaited eagerly to get the rest of my food. 6 minutes later my bag of food got to me. I was disappointed during my 18 minutes of standing at the pick up sign, nobody asked me if they could get anything when I was waiting and I wasn’t the only person waiting. 18 minutes to get my food is disheartening. I believe that Chick-Fil-A is a great company but I don’t think I would recommend this location.

Atmosphere: 1

Food: 2

Service: 1

Rylan Heeren

Sucked. They got my order way wrong and would not do anything about it. Save your frustration and do not go here. Worst I've ever seen.

Atmosphere: 1

Food: 1

Service: 1

Mary Baker

Wonderful!

Atmosphere: 5

Food: 5

Service: 5

Chop

Always have a wonderful fast food experience at this Chick-fil-A. Food was hot, fast, and correct. They were very busy, but total time in drive thru was still under 4 minutes. The only problem I have is that it is in fact "My pleasure" Chick-fil-A! Keep up the exceptional service and quality food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Sandwich, Spicy Chicken Sandwich

1Thes511

Best part of my day!!!

David Armstrong (Bones)

My daughter loves this place lol

Bryce Holt

Great service and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Jason McSkimming

Perfect place for family good

Atmosphere: 5

Food: 5

Service: 5

Elizabeth Hendrix

You always know what you're getting here and food is always consistent.

Food: 5

Service: 5

Jack K

Drive thru was super fast. And all the workers I spoke with were in great moods. 3/3 on “my pleasures” Will be

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Nuggets

Daniel Tate

Breakfast drive-thru moves way too slow

Ryan Cochran

Excellent food and service!

Atmosphere: 5

Food: 5

Service: 5

Cash Money Samuels

The nicest people I have ever encountered in a drive thru. Thank you for improving my day! Will be back probably 1,000 times.

Atmosphere: 5

Food: 5

Service: 5

Randy Vodenik

Our food was Outstanding! It was Freshly cooked and the Staff were Polite and Professional!Kid-friendliness: All the kids there were having fun. Books are set on tables for them to read. For the kids , it seemed like it was a Favorite or Special Stop for them!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Famous Chicken Sandwich Platter, Chick-Fil-A Waffle Potato Fries, Southwest Chicken Salad, Chicken Sandwich and Waffle Fries, Chick-Fil-A Nuggets

James Moreland Jr

This was my first visit and most likely my last. The line in the drive thru was super long so we decided to go inside. The wait to order inside wasn't long but the wait for the food was. Once the food arrived it tasted like they hadn't changed the oil in their fryer in quite some time and the fries were mushy.

Atmosphere: 3

Food: 1

Service: 5

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