I arrived at about 2 AM and was grateful that Friday and Saturday were designated as 24 hour days. It has been a grueling day... I just wanted to be put into the furthest booth and left alone to work on all the paperwork ahead of me. The first person I encountered was Mike, proud shift manager. There was something amiss, and there was tension. I know I wasn't ;looking my best, but surely whatever dynamics were happening had nothing to do with me. I was polite when I relayed my wishes, but he was quite firm and said I would be sitting in the open part of the dining room with the other guests and would not be seated in a closed area. Actually, I had not even thought about being in a closed section. I assured him it would be perfectly fine to be in a corner of the open areas, but I also needed an outlet to plug in my phone that was at 2%. "There is no place in this restaurant where patrons can access an outlet." Disappointed, I had no choice but to just be seated. but my eyes found a strip outlet at the host station, right behind the booth that was front and center for all the activity in the guest area. So be it... I asked Mike, when I finally caught him again, if I could do just that. There came over him a sudden calmness and his tone softened and he said, "Sure, if your cord will reach, you're very welcome to use it." it was as if "Having-a-bad-Day-Mike" had gone out for a smoke and tagged his more genial twin in to finish his shift for him.Next came Lillian, my server. Impossibly long and obviously heavy eyelashes would have transported her across town if she worked outdoors and a gust of wind caught her. I was there for a couple of hours and I still can't tell you the color of her eyes. She was friendly and answered most of my questions and what I appreciated most was her honesty if she didn't know the answer to any of my queries.She did say something that really made me angry. The dish I ordered was offered with a choice of four bacon strips or four sausage links. I opted for two bacon and two sausage. Then she asked if I wanted links or patties. I asked for one of each. Nope, can't do that because the portions are predetermined.(?) Fine, two patties and two bacon strips without being crunchy.She took my order to the kitchen, but very shortly she was headed back to my table and it was written all over her face how much she did not want to do whatever she was about to do next. She came over and with an obviously heavy heart and perhaps an edge directed at the person who sent her to tell me that the restaurant will only serve 2 patties if I didn't want four links. Well, sure one patty is equivalent to two links, she assures me. She did not believe a word of it, either, her voice betraying the corporate nonsense. I was paying $15 for a plate, and they were going to quibble over a sausage? Seriously? This was next level petty. I said just bring me two bacon strips and one patty if that was your policy. I wasn't going to let that ruin my night.The food was excellent, and one patty left me wanting more. I just cannot get over the link controversy... Mike was very accommodating the rest of my visit, and Lillian couldn't have been better. I will surely return. I was treated like an old friend, and perhaps I will become one...Update: I had to re-write this review when more information was shared with me. What I did not know was the restaurant was just recovering from an emergency situation as they were in the midsts of four tornadoes touching down all around them in the greater Des Moines area. I had been driving for hours and had no idea what was occurring as I walked into the place. With this new information, it now makes so much sense and just goes to show you a life lesson I almost missed: Don't judge others too quickly because you just don't know what they're going through. My prayers are with those affected by the severe storms.
Atmosphere: 3
Food: 4
Service: 4
Gary Parkin
Had eggs benedict with fruit. Loved it!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: California Avocado Benedict
Aria S
Good food and service, probably why it was crowded in relation to working servers.
Atmosphere: 4
Food: 5
Service: 5
Christine Larsen
Today we had family gathering for lunch today there was a total of seventeen all together and food was great.The waitress Laurie did a fantastic job serving us all and getting all those orders just right.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Big Country Sunrise Skillet
Russ Clarke
Our waiter Ezra did a great job. Food was decent, but it was irritating that music was blasting out of the kitchen while music was playing in the restaurant.
Atmosphere: 4
Food: 5
Service: 5
Mark Bro
Parking: Handy cap parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Country Sunrise Skillet
Roger Beitz
Service was excellent for breakfast had supper there short on staff the waitress wait on us was awesome but
We stopped in today for lunch with friends. Tina was our server. The service was amazing. Thank you Tina. The food was served quickly and very hot. We always love our Perkins
Atmosphere: 5
Food: 5
Service: 5
Chewy
My server Tina was amazing made me and my buddy feel right at home and she went the extra mile to make our experience fun, very fast service and good
My friend had ordered her food before I ordered my appetizers and didn’t receive it till we had enough and we were getting ready to leave when there was only one other group ahead of us who had been there for awhile. I received my food before her and my food wasn’t even warm and I told the serve that and all the manager would offer me was 10% off $2 off my meal when it was all cold and not enjoyable pretty poor management if you ask me. We deserve more than 10% off. It went in the trash when we got home definitely will not be back. You couldn’t done more than 10% especially when food was cold when it got there and wasn’t great at all and someone who had ordered 35 minutes prior never received their food till we were getting ready to leave. How about your reimburse everything!!! Definitely would give a 0 if I could
Atmosphere: 1
Food: 1
Service: 1
Doug Leitz
Stephanie is the best! She gave great advice on what was good too eat here. She also told us how we could save some money on our order. Thanks for your hospitality. She liked my Helen Keller jokes ?
Atmosphere: 4
Food: 5
Service: 5
Jeni Sitterle
Excellent! Had a meeting over breakfast and needed a place to do both. Food - excellent! Service - excellent! Prices - excellent! And one place that tells all … the restrooms very clean and maintained well!I can’t say enough good stuff about this restaurant!
Atmosphere: 5
Food: 5
Service: 5
Donald Brekke
Great service from Angel. Food was served hot and quick today. They were busy an things were well in order. Great job keep it up at
Solid Perkins experience.
Atmosphere: 3
Food: 3
Service: 3
I arrived at about 2 AM and was grateful that Friday and Saturday were designated as 24 hour days. It has been a grueling day... I just wanted to be put into the furthest booth and left alone to work on all the paperwork ahead of me. The first person I encountered was Mike, proud shift manager. There was something amiss, and there was tension. I know I wasn't ;looking my best, but surely whatever dynamics were happening had nothing to do with me. I was polite when I relayed my wishes, but he was quite firm and said I would be sitting in the open part of the dining room with the other guests and would not be seated in a closed area. Actually, I had not even thought about being in a closed section. I assured him it would be perfectly fine to be in a corner of the open areas, but I also needed an outlet to plug in my phone that was at 2%. "There is no place in this restaurant where patrons can access an outlet." Disappointed, I had no choice but to just be seated. but my eyes found a strip outlet at the host station, right behind the booth that was front and center for all the activity in the guest area. So be it... I asked Mike, when I finally caught him again, if I could do just that. There came over him a sudden calmness and his tone softened and he said, "Sure, if your cord will reach, you're very welcome to use it." it was as if "Having-a-bad-Day-Mike" had gone out for a smoke and tagged his more genial twin in to finish his shift for him.Next came Lillian, my server. Impossibly long and obviously heavy eyelashes would have transported her across town if she worked outdoors and a gust of wind caught her. I was there for a couple of hours and I still can't tell you the color of her eyes. She was friendly and answered most of my questions and what I appreciated most was her honesty if she didn't know the answer to any of my queries.She did say something that really made me angry. The dish I ordered was offered with a choice of four bacon strips or four sausage links. I opted for two bacon and two sausage. Then she asked if I wanted links or patties. I asked for one of each. Nope, can't do that because the portions are predetermined.(?) Fine, two patties and two bacon strips without being crunchy.She took my order to the kitchen, but very shortly she was headed back to my table and it was written all over her face how much she did not want to do whatever she was about to do next. She came over and with an obviously heavy heart and perhaps an edge directed at the person who sent her to tell me that the restaurant will only serve 2 patties if I didn't want four links. Well, sure one patty is equivalent to two links, she assures me. She did not believe a word of it, either, her voice betraying the corporate nonsense. I was paying $15 for a plate, and they were going to quibble over a sausage? Seriously? This was next level petty. I said just bring me two bacon strips and one patty if that was your policy. I wasn't going to let that ruin my night.The food was excellent, and one patty left me wanting more. I just cannot get over the link controversy... Mike was very accommodating the rest of my visit, and Lillian couldn't have been better. I will surely return. I was treated like an old friend, and perhaps I will become one...Update: I had to re-write this review when more information was shared with me. What I did not know was the restaurant was just recovering from an emergency situation as they were in the midsts of four tornadoes touching down all around them in the greater Des Moines area. I had been driving for hours and had no idea what was occurring as I walked into the place. With this new information, it now makes so much sense and just goes to show you a life lesson I almost missed: Don't judge others too quickly because you just don't know what they're going through. My prayers are with those affected by the severe storms.
Atmosphere: 3
Food: 4
Service: 4
Had eggs benedict with fruit. Loved it!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: California Avocado Benedict
Good food and service, probably why it was crowded in relation to working servers.
Atmosphere: 4
Food: 5
Service: 5
Today we had family gathering for lunch today there was a total of seventeen all together and food was great.The waitress Laurie did a fantastic job serving us all and getting all those orders just right.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Big Country Sunrise Skillet
Our waiter Ezra did a great job. Food was decent, but it was irritating that music was blasting out of the kitchen while music was playing in the restaurant.
Atmosphere: 4
Food: 5
Service: 5
Parking: Handy cap parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Country Sunrise Skillet
Service was excellent for breakfast had supper there short on staff the waitress wait on us was awesome but
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Banana Cream Pie, Toast
We stopped in today for lunch with friends. Tina was our server. The service was amazing. Thank you Tina. The food was served quickly and very hot. We always love our Perkins
Atmosphere: 5
Food: 5
Service: 5
My server Tina was amazing made me and my buddy feel right at home and she went the extra mile to make our experience fun, very fast service and good
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pie
Restaurantji Recommends
Prompt service, quality food, pleasant staff ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Patty Melt
My friend had ordered her food before I ordered my appetizers and didn’t receive it till we had enough and we were getting ready to leave when there was only one other group ahead of us who had been there for awhile. I received my food before her and my food wasn’t even warm and I told the serve that and all the manager would offer me was 10% off $2 off my meal when it was all cold and not enjoyable pretty poor management if you ask me. We deserve more than 10% off. It went in the trash when we got home definitely will not be back. You couldn’t done more than 10% especially when food was cold when it got there and wasn’t great at all and someone who had ordered 35 minutes prior never received their food till we were getting ready to leave. How about your reimburse everything!!! Definitely would give a 0 if I could
Atmosphere: 1
Food: 1
Service: 1
Stephanie is the best! She gave great advice on what was good too eat here. She also told us how we could save some money on our order. Thanks for your hospitality. She liked my Helen Keller jokes ?
Atmosphere: 4
Food: 5
Service: 5
Excellent! Had a meeting over breakfast and needed a place to do both. Food - excellent! Service - excellent! Prices - excellent! And one place that tells all … the restrooms very clean and maintained well!I can’t say enough good stuff about this restaurant!
Atmosphere: 5
Food: 5
Service: 5
Great service from Angel. Food was served hot and quick today. They were busy an things were well in order. Great job keep it up at
Atmosphere: 5
Food: 5
Service: 5