Brittany needs fired asap. She's a childish, rude, disgusting manager. I can't believe Starbucks would even employ someone who makes fun of the way someone looks. To make fun of a birth mark and put the name on someone's drink as "fetty" as in fetty wap, a one eyed famous rapper.... There's a special place in h3ll for her <3 Do better.
Atmosphere: 1
Food: 1
Service: 1
izzy christina
Management (Britney in specific) finds it appropriate to mock people with clear or potential disabilities. Bullying a customer for having a birthmark on his eye, repeatedly calling him "Fetty"/"Fetty Wap", referencing a rapper that is missing one eye. Absolutely gross behavior from anybody but especially someone in a position of power
Atmosphere: 1
Food: 1
Service: 1
Kay Lou
MANAGER AT STARBUCKS BRITTANY! Was making fun of my man’s eye with a very noticeable birth mark. Repeatedly calling him Fetty as in Fetty Wap a rapper with a messed up eye. Then writing Fetty on my Starbucks drink. Claims she couldn’t hear his name, but that’s a big coincidence. He told me the two girls were giggling and they said “Fetty” as he was walking up.
Victoria Oconnor
rude customer service , overheard the workers making jokes about how someone looked cracking jokes thinking they were funny even went to the extreme and put their joke on his cup for his name … extremely unprofessional and unacceptable. Will never come
Atmosphere: 1
Food: 1
Service: 1
Runningwater Duncan
Nice clean place to grab something to eat or buy a pack of cigarettes or buy something to
Atmosphere: 5
Food: 5
Service: 5
Doug Miner
It's just a friendly place
Atmosphere: 5
Food: 5
Service: 5
Stephanie Perez
New management offers poor customer service. I’ve been going to this location for years, and I’ve never had a problem until the most recently. Assistant manager seems to consistently be in a bad mood. As a result, this location has slowly deteriorated into an unwelcoming atmosphere.
Atmosphere: 3
Food: 2
Service: 1
David MacMillan
Coffee is just
Atmosphere: 1
Food: 1
Service: 3
Jace
This place would be a lot better if they could provide better customer service. The assistant manager acts like she’s above her job. They don’t make you feel welcomed. Being nice could go a long way.
Atmosphere: 1
Food: 1
Service: 1
Burma Page
Facing to an entrance inside the Hy-Vee grocery store. It makes fragrance of refreshing coffee for shoppers. It's a great thing to customers who love shopping around with a sip of Starbucks coffee. You'll get on it.
So this is just not for me. Now, don't get me wrong here. It's a fabulous place with great service. Great atmosphere. Fantastic stuff for "coffee" ☕ I guess I'm just a no bs ol fashioned kinda lady that likes her Folgers gourmet blend dark roast cup of coffee.
Atmosphere: 5
Food: 4
Service: 5
Kachoo Smash
Bad customer service, bad communication, and, bad attitude. The girl who was taking the order made us feel unwelcome, rushed, and irritated.
Dadiamondking54 Tiktok
Amazing drinks service is fast even if there busy and everyone is friendly
Atmosphere: 5
Food: 5
Service: 5
Zoey Damm
I love this Starbucks sooooooo much! They have great staff, always make my drink super quickly. They are also super friendly and welcoming!!
Michael Trogdon
The girls are awesome there they know my name they know what I like to drink and they like to pick on me because I like putting more than five shots of espresso in my drink
Brittany needs fired asap. She's a childish, rude, disgusting manager. I can't believe Starbucks would even employ someone who makes fun of the way someone looks. To make fun of a birth mark and put the name on someone's drink as "fetty" as in fetty wap, a one eyed famous rapper.... There's a special place in h3ll for her <3 Do better.
Atmosphere: 1
Food: 1
Service: 1
Management (Britney in specific) finds it appropriate to mock people with clear or potential disabilities. Bullying a customer for having a birthmark on his eye, repeatedly calling him "Fetty"/"Fetty Wap", referencing a rapper that is missing one eye. Absolutely gross behavior from anybody but especially someone in a position of power
Atmosphere: 1
Food: 1
Service: 1
MANAGER AT STARBUCKS BRITTANY! Was making fun of my man’s eye with a very noticeable birth mark. Repeatedly calling him Fetty as in Fetty Wap a rapper with a messed up eye. Then writing Fetty on my Starbucks drink. Claims she couldn’t hear his name, but that’s a big coincidence. He told me the two girls were giggling and they said “Fetty” as he was walking up.
rude customer service , overheard the workers making jokes about how someone looked cracking jokes thinking they were funny even went to the extreme and put their joke on his cup for his name … extremely unprofessional and unacceptable. Will never come
Atmosphere: 1
Food: 1
Service: 1
Nice clean place to grab something to eat or buy a pack of cigarettes or buy something to
Atmosphere: 5
Food: 5
Service: 5
It's just a friendly place
Atmosphere: 5
Food: 5
Service: 5
New management offers poor customer service. I’ve been going to this location for years, and I’ve never had a problem until the most recently. Assistant manager seems to consistently be in a bad mood. As a result, this location has slowly deteriorated into an unwelcoming atmosphere.
Atmosphere: 3
Food: 2
Service: 1
Coffee is just
Atmosphere: 1
Food: 1
Service: 3
This place would be a lot better if they could provide better customer service. The assistant manager acts like she’s above her job. They don’t make you feel welcomed. Being nice could go a long way.
Atmosphere: 1
Food: 1
Service: 1
Facing to an entrance inside the Hy-Vee grocery store. It makes fragrance of refreshing coffee for shoppers. It's a great thing to customers who love shopping around with a sip of Starbucks coffee. You'll get on it.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
So this is just not for me. Now, don't get me wrong here. It's a fabulous place with great service. Great atmosphere. Fantastic stuff for "coffee" ☕ I guess I'm just a no bs ol fashioned kinda lady that likes her Folgers gourmet blend dark roast cup of coffee.
Atmosphere: 5
Food: 4
Service: 5
Bad customer service, bad communication, and, bad attitude. The girl who was taking the order made us feel unwelcome, rushed, and irritated.
Amazing drinks service is fast even if there busy and everyone is friendly
Atmosphere: 5
Food: 5
Service: 5
I love this Starbucks sooooooo much! They have great staff, always make my drink super quickly. They are also super friendly and welcoming!!
The girls are awesome there they know my name they know what I like to drink and they like to pick on me because I like putting more than five shots of espresso in my drink