Subway

5101 SE 14th St, Des Moines
(515) 288-6666

Recent Reviews

Lauryn Schmidt

I ordered a sandwich with double meat and the employees proceeded to make fun of me and mock me for it insinuating that I was fat.

Atmosphere: 1

Food: 1

Service: 1

Emily Gustafson

We walk in and there are people sitting at tables but no one is at the counter or employee around to greet us. There was a sign saying they are short staffed but no sign of employees. We said hello to the front no answer, went to the side of the counter and looked in the back and said hello. Waited a few more minutes are were leaving when we saw a gentleman in a subway shirt come in from outside and we asked if he was on duty he said yes. Then a younger gentleman came with him who was also an employee. Nether one apologized for making us wait, not being at the counter, or offered anything for the inconveniences. They almost lost 2 sales/customers due to their absence. I get being short staffed but if that’s the case one should have at least been at the counter while the other was on break. Not together. The Sandra were ok. The wait timez and lack of customer service was the biggest issue

Atmosphere: 3

Food: 3

Service: 3

Reno Faoro

It's a fun time for me when I come and see my friends who work behind the counter for the last 7 years since retiring from the USPS. I love messing with them. But they know I dont mean it. I love them like they are my children.

Troy Robinson

Not using coupons anymore

Michael Stewart

Extremely fresh and very friendly staff love eating here

Grace Thompson

The sandwich was soggy ,poorly put together and we had to wait for it to be remade cause they gave ours to the car ahead of us

Brett Roberts

Its subway

Zach T.

this location is not recommended the cashiers do not take of their gloves when they are using the cash register nor do they change their gloves after touching the money in the register the employees were all very rude and short with me when I asked them to change their gloves before making my sandwich will not be coming back

Sqeeky Kleen

They always have good sandwiches, but the cookies are awesome.

kimberly A Hayes

Very nice understood what I wanted and how I wanted my sandwich.

Verna May

Subway has always been my favorite fast food and my go-to for a quick lunch or dinner, but this particular Subway has one sandwich maker that seems very unsanitary. The first time he made my sandwich, he had nothing covering his hair and rather than using a utensil to spread the meat, he mashed it into the bun with his gloves, which he had not changed before handling my food. It made me a little queasy. The next time I stopped, I checked to be sure he was not behind the counter before ordering. A woman wearing a Subway hair covering started to make my sandwich, put the meat on the bun, took out a utensil to spread it, and at that moment he came up behind her, took the spreader out of her hand, scolded her for wasting a utensil and mashed it with his hands again. As before, his hair was not covered. It was nauseating. I will still eat at Subway, but not at this location.

kimberly Petrie

Very nice understood what I wanted and how I wanted my sandwich.

missy L

This location does not meet the standards of a subway but I believe the owner has been making some improvements with staff.

Paige Jene Harkness

The food is always good. Unfortunately over the last several months the service has been slow and exceptionally rude so we now find other places to get our lunch.

Patty

Good food, good iced tea,

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