On 3/29/24, My mom bought and ate the Philly Steak sub for dinner. At around 5 am this morning, she got out of bed & hurried to the bathroom. She had a bad stomach ache, diarrhea and vomited up most of the processed beef. Of all the years my family has gone to this Southside DSM Subway (or any other Subway), none of us has gotten sick...until this morning.We experienced good customer service. My Ultimate BMT sub was delicious, but my mom ended up ill hours after eating her beef sub. She seems better now thank goodness.NOTE: This Subway seriously needs to have their steak and garlic sauce checked/analyzed for bacteria that would cause a person to become ill.
Atmosphere: 2
Service: 4
Recommended dishes: Subway Footlong Cookie, The Ultimate B M T
Bob Coulter
Got home and 1 piece of meat on sandwich 3 olives about 4 pieces of onion. In other words all bread. Also a steak sub and very little steak on bread drowned in sauce. It so sad you work hard for your money to get ripped off on 2 12 inch subs from subway. Pretty sure we won't be going back. Whatever you do people watch your order being made, we were talking and I'm sorry we wasn't watching.
Atmosphere: 4
Food: 1
Service: 3
Recommended dishes: Subway Club Footlong Regular Sub
Chinmay Birodkar
Friendly staff, thanks trevor and team.
Atmosphere: 5
Food: 5
Service: 5
Claudia Woodard
I ordered a Spicy Italian sub the other day. It was THE BEST Subway sandwich I’ve ever had. Fresh ingredients, perfectly seasoned; it looked like it could be featured in a commercial! Just wanted to give credit where credit is due.
Food: 5
Service: 5
M Howard
Two ladies working lunchtime on 1/2/2023 provided excellent customer service! It was my first time using the app for pickup, and I had a few questions. They could not have been more helpful despite having other customers in the store.
Atmosphere: 5
Food: 5
Service: 5
Gallivanting Lolligagger
not a place to find transportation. They don't even have a passenger loading zone. The cookies are good, too.
Atmosphere: 4
Food: 4
Service: 4
The Wiccan Wife
This place has served the worst sandwiches for the last 5 years. I’ve gotten food poisoning twice!
Atmosphere: 2
Food: 1
Service: 2
Heather Sandoval
The manager was training a new hire and I was impressed with how kind she was with him.
Atmosphere: 5
Food: 5
Service: 5
Milissa Ford
The employees are nice and patient. I do tip when I am in there but I make sure I give it to the person and ask them to put it in their pocket and not the tip jar
Atmosphere: 5
Food: 5
Service: 5
Tyler M.
I found a whole seed in my steak and cheese footlong. But other than that no complaints about the service.
Went into this store last night to order food for myself and a friend. Immediately as I walked in I was rudely great by an older woman wearing a pony tail. I can’t specifically remember her name but it was something along the lines or Laura or Lauren. My sandwich was extremely burnt. I asked for toasted, I got charred. When I asked if my sandwich could be remade she scoffed and told me that was the only setting they were allowed to use. I felt extremely disrespected but as someone who is not a fan of confrontation, paid and left with a smile. That woman should not be treating customers with such disrespect. I doubt I will ever be coming back to this subway again. Not like it was that good anyways
Matt Madsen
Not very friendly staff, was not greeted or asked if I wanted anything. Ordered online, Asked for extra onions and sauce did not get, was not. Bread was in four different pieces. Meat had no flavor or very much of it.
Secret Garden
Wonderful experience with employees, wonderful manager who assisted a mentally challenged person ahead of me.
Carver
Pretty disappointed. I’ve been coming to this Subway at least once a month for nearly a year. It’s convenient, clean, and the staff are friendly.This is the first time I’ve ever ordered for Grubhub delivery. My sandwich condiments were strewn about, half of the sandwich wasn’t closed at all, and the paper was drenched with… oil? I think? I only had Mayo as a dressing.While the in-person orders have always been consistent, I’m let down to see that their standard doesn’t follow with online orders.
Madison Ray
I absolutely love this subway!!!! it’s always clean, and I absolutely enjoy the wonderful Daniela who always crafts my sandwich. Absolutely love her, and her adorable smile. Never had such great service in my entire life from an adolescent. If you ever go there and she’s making your sandwich make sure to tip her good!! she does fine work in that subway.
On 3/29/24, My mom bought and ate the Philly Steak sub for dinner. At around 5 am this morning, she got out of bed & hurried to the bathroom. She had a bad stomach ache, diarrhea and vomited up most of the processed beef. Of all the years my family has gone to this Southside DSM Subway (or any other Subway), none of us has gotten sick...until this morning.We experienced good customer service. My Ultimate BMT sub was delicious, but my mom ended up ill hours after eating her beef sub. She seems better now thank goodness.NOTE: This Subway seriously needs to have their steak and garlic sauce checked/analyzed for bacteria that would cause a person to become ill.
Atmosphere: 2
Service: 4
Recommended dishes: Subway Footlong Cookie, The Ultimate B M T
Got home and 1 piece of meat on sandwich 3 olives about 4 pieces of onion. In other words all bread. Also a steak sub and very little steak on bread drowned in sauce. It so sad you work hard for your money to get ripped off on 2 12 inch subs from subway. Pretty sure we won't be going back. Whatever you do people watch your order being made, we were talking and I'm sorry we wasn't watching.
Atmosphere: 4
Food: 1
Service: 3
Recommended dishes: Subway Club Footlong Regular Sub
Friendly staff, thanks trevor and team.
Atmosphere: 5
Food: 5
Service: 5
I ordered a Spicy Italian sub the other day. It was THE BEST Subway sandwich I’ve ever had. Fresh ingredients, perfectly seasoned; it looked like it could be featured in a commercial! Just wanted to give credit where credit is due.
Food: 5
Service: 5
Two ladies working lunchtime on 1/2/2023 provided excellent customer service! It was my first time using the app for pickup, and I had a few questions. They could not have been more helpful despite having other customers in the store.
Atmosphere: 5
Food: 5
Service: 5
not a place to find transportation. They don't even have a passenger loading zone. The cookies are good, too.
Atmosphere: 4
Food: 4
Service: 4
This place has served the worst sandwiches for the last 5 years. I’ve gotten food poisoning twice!
Atmosphere: 2
Food: 1
Service: 2
The manager was training a new hire and I was impressed with how kind she was with him.
Atmosphere: 5
Food: 5
Service: 5
The employees are nice and patient. I do tip when I am in there but I make sure I give it to the person and ask them to put it in their pocket and not the tip jar
Atmosphere: 5
Food: 5
Service: 5
I found a whole seed in my steak and cheese footlong. But other than that no complaints about the service.
Restaurantji Recommends
Went into this store last night to order food for myself and a friend. Immediately as I walked in I was rudely great by an older woman wearing a pony tail. I can’t specifically remember her name but it was something along the lines or Laura or Lauren. My sandwich was extremely burnt. I asked for toasted, I got charred. When I asked if my sandwich could be remade she scoffed and told me that was the only setting they were allowed to use. I felt extremely disrespected but as someone who is not a fan of confrontation, paid and left with a smile. That woman should not be treating customers with such disrespect. I doubt I will ever be coming back to this subway again. Not like it was that good anyways
Not very friendly staff, was not greeted or asked if I wanted anything. Ordered online, Asked for extra onions and sauce did not get, was not. Bread was in four different pieces. Meat had no flavor or very much of it.
Wonderful experience with employees, wonderful manager who assisted a mentally challenged person ahead of me.
Pretty disappointed. I’ve been coming to this Subway at least once a month for nearly a year. It’s convenient, clean, and the staff are friendly.This is the first time I’ve ever ordered for Grubhub delivery. My sandwich condiments were strewn about, half of the sandwich wasn’t closed at all, and the paper was drenched with… oil? I think? I only had Mayo as a dressing.While the in-person orders have always been consistent, I’m let down to see that their standard doesn’t follow with online orders.
I absolutely love this subway!!!! it’s always clean, and I absolutely enjoy the wonderful Daniela who always crafts my sandwich. Absolutely love her, and her adorable smile. Never had such great service in my entire life from an adolescent. If you ever go there and she’s making your sandwich make sure to tip her good!! she does fine work in that subway.