Wendy's

4901 SE 14th St, Des Moines
(515) 285-8823

Recent Reviews

Jaz foster

Work for DoorDash and got multiple orders for this location, they locked their doors and closed down early neglecting to fill orders that were actively coming into the store.

Mike Atzeni

They'll mess your order up almost every time‼️ It's crazy how hard it is to follow directions with fast food employees these days. No wonder A.I. about to take over fast food kitchens..?‍♂️?‍♂️ NO TOMATOES IS A VERY EASY INSTRUCTION.

Atmosphere: 2

Food: 2

Service: 2

Brittany Crews

There was mold on my pretzel bun.

Food: 1

Meg Viola

I have always had good things to say about this Wendy's, until today. I always get a Dave's double with no cheese and only ketchup, mustard and pickle. Emphasis on the no cheese. Until today, they had never gotten my order wrong. Today when I pulled up I noticed the person taking my order was trying to rush me, which was slightly off-putting. Then, as I pull up to the 1st window, I see someone standing at the back door hitting a vape. Turns out, order taker was rushing me because she just had to hit her vape. So I sit at the window a minute and she runs back in to take my payment. At this point there's 2 red flags. As she's running my CC, she's also texting something on her phone. Red flag #3. How do I know she's not taking down my card information? Get to the 2nd window to pick up my order it is taking a lot longer than it usually does. Especially since there was nobody in front of me. Low and behold, they put cheese on my burger. May not seem like a big deal to most people, but I have dietary restrictions. Very disappointed.

Atmosphere: 5

Food: 5

Service: 1

Mandy Cooney

Usually always on point with their food. The app always has awesome cheap coupons. You can earn points easily for free food when using their app also. Employees are pretty cool and always make sure the food is fresh and make things right.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Queso Fries

Danny

Wendy's is my place, and this is the only Wendy's I can consistently count on to fail me.Today they had both the doors locked because their registers weren't working, and they acted like he didn't even want to help me. Like they couldn't even take an order. I had twenty spare minutes to eat in between two long shifts. After working this shift on an empty stomach, I promise I'll never count on this particular store again.

Atmosphere: 1

Food: 1

Service: 1

kevin eklov

Doors to inside was locked had to use the drive thru.

Atmosphere: 1

Food: 4

Service: 4

John Kaiser

Above average food for a reasonable price . Service fast and friendly !

Atmosphere: 3

Food: 2

Service: 1

Christina Sample

A little pricy for fast food, however, the food was above par and service was quick. I had a pretzel burger and fries.Wheelchair accessibility: Smooth entry for wheelchairs and nice parking lot with no potholes.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Wendy's Hot & Crispy Fries

Janice Brown

The perks for seniors are great!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Natural-Cut French Fries, Dave's Double, Cheesy Cheddarburger

Marcas Hunter

Classic chicken sandwiches are awesome. I had them for the first time. They're great.

Jim Day

Love Wendy's Frosty, always a welcoming treat. Have you tried their holiday peppermint, Frosty, yet? Reward yourself before the season gets away.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy's Fresh-Made Salads

Linda Vujnovich

The food was slow and cold. Fries were only half full, burgers were cold, and had pickles (even though I asked for NO pickles).

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: Natural-Cut French Fries

Patricia Edwards

All the food was delivered thru door dash all of it when the trash all of it was

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Natural-Cut French Fries

Scott

Burger tasted like it had been microwaved, and no condiments. The over salted fries were the best part. I would stay away from this Wendy’s…actually all of them…Cannot believe I wasted money on this food as I had to go to the next place to get food that was actually edible.Anyone who rates this place higher than a 1 star knows someone who works here or someone who owns this place. Garbage.

Atmosphere: 1

Food: 1

Service: 1

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