Wingstop

521 E 14th St, Des Moines
(515) 777-1705

Recent Reviews

Rudy Rodriguez

What are the most filthiest tablets mints I’ve ever been to. Every surface is sticky.

Melvin Haygood

Great food helpfulParking: Big parking lot

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Mango Habanero, Lemon Pepper Thighs, Hickory Smoked BBQ, Chicken Wings and Fries

Susan Cotton

I've always received decent service and no issues with my order. The problem is the lighting for the parking lot is very poor. A random person off the street approached me twice at night in the poorly lit parking lot. I felt very unsafe. The owner should provide well lit surroundings around the building for the safety of their employees and customers.Parking: Parking is one way.

Atmosphere: 2

Food: 4

Service: 4

The Primal One

Just got told at 9pm they wouldn't accept orders over the phone. This place is a joke!

Meadow Dahlhauser

Ordered completely boneless on doordash and received all traditional and not even half our order ?

Atmosphere: 2

Food: 3

Service: 2

Jessica mcfadden

Had a horrible experience the kid behind the counter was handed a list due to having a large order still managed to ring in the order incorrect paid for extra sauce that never made it in the bad and to top it off the food was served cold as if it was sitting for a while when asked to correct the order the lady not even the kid that put the order in started yelling that she will not fix it after a short screaming match I gave up and will it be returning to this location need better customer service and learn to take orders or take accountability when you screw things up

mel

Starting off, I paid a whopping $56 for 40 wings, and two fries with 2 blue cheeses. I was the only customer in the store for about 20 minutes, before any other customer or online orders came in. I waited over an HOUR, people began coming in 20 minutes after me and were getting their food before me! Once they called my order after the hour of waiting in store, they gave me 20 of the 40 wings I paid for, which were cold and soggier than a wet paper towel and only one sauce.. I only received one fry and never got the second. I brought it to the cashier’s attention that I was missing half my order. They took the old wings to hold them back in the kitchen while they cooked the other 20 I ordered just to give me back the soggy ones without my second order of fries. I am disappointed that every wingstop in this town is ran the same way!

Atmosphere: 2

Food: 3

Service: 1

yoel hooper-antunez

Really solid food at a good price. Never disappoints! Not the best atmosphere, but not bad either?

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Lemon Pepper Thighs

Wyatt Stalzer

Alright food but guy at the front was the rudest guy ever and had attitude.very rude comments when ordering food. Won't be coming back.

Atmosphere: 4

Food: 4

Service: 1

Marquise Hunter

Ordered food never received It, called the location over multiple times with no answer. Eventually how to lick up corporate's number in order to get a refund.

Service: 1

P. F.

Wednesday evening we received our order around 7pm. The order was wrong and missing items. Then 5hrs later in the middle of the night one of us became violently ill. All he ate in the 10+ hrs before getting sick was the five wings he got from the six piece he ordered.

Food: 1

Justin Barrett

Delivery drivers are prohibited by the health department to make drinks. Stop being lazy and do your job! Also delivery drivers are not required to sign in. Not only are we not required to we're obligated in our contracts and not to.

Atmosphere: 1

Food: 1

Service: 1

Darryl

Tonight I witnessed a man get told he couldn’t use the bathroom if he wasn’t a paying customer the crew member putting soda in the machine literally took time out to follow him to the bathroom the man got upset because he was being treated as if he was homeless a big fat stupid customer had to get involved and make it worse. This place has rude and ignorant employees I am a long time customer that spends $75 each week and the way this man was disrespected tonight for trying to use the bathroom I won’t be back

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Parmesan Chicken and Hickory Smoked BBQ

Valeria Lozano

poor service ? went in to pick up an order and had a drink, fountain was down so there was a wait. I ended up leaving cus aint no body got extra 30 mins to wait for a drink, food was finna be cold.

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Chicken Wings and Fries

Jonkim Clarkson

Had to wait 40 min for food and there were people who waited longer. The employees were not helpful and the manager just walked around laughing and acting like nothing was wrong. Please do not go here it’s terrible service.

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