The drive through location is quick and easy. Good quality for what it is, limited menu options which is fine becasue it means they can get through the line quickly. I prefer this for pickup over the downtown location just for the logistics and wait times. Very friendly staff!
Atmosphere: 4
Food: 4
Service: 5
pat hayes
Lil spends but great
Atmosphere: 5
Food: 5
Service: 5
Kate Sanderson
Love the coffee. I love the cappuccinos there! Definitely recommend if your looking for local places to buy coffee from!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oaty Mocha Overload
Jesse Sanford
Charlotte's is such a treasure in Dubuque. My family was there for four days and out of all the restaurants and stops that we had, this is what stood out. The coffee was extremely aromatic and unlike any that I've had. For lunch, I got the Chicken Quesadilla which was fantastic; it's not common to find food like this in a coffee house. Almost everyone in my family bought merchandise from Charlotte's since it left such an impression!
Atmosphere: 5
Food: 5
Service: 5
Steve Wollschlager
My wife and I love this coffee place. Very friendly staff.
Service: 5
Kendra Cook
best panini I've ever had, best acaii bowl I've ever had.
Charlotte's signature & pb&b acaii
Jaelyn Theisen Scheckel
Charlotte’s has had the best Acai bowls around for years, and I’ve ordered food from them regularly throughout the years of working in Dubuque. But last time I ordered from them, I paid $17 for a “Large” acai bowl (before fees) and received this. I immediately called the store instead of complaining through doordash, online reviews, etc. and they were very apologetic and refunded me right away. So I gave it another shot and placed another order today for an Acai bowl but received the same exact thing. These bowls used to be huge. I should not be paying $20 after fees to get a tiny fruit bowl and still be hungry.. I love to support small businesses but what is this?! Sadly I’m not returning here:(
Rebecca Marting
The coffee was phenomenal! I definitely recommend the peanut butter cup latte?The food, not so much...
Atmosphere: 4
Food: 1
Service: 5
Jill Jones
Wasn't there
Kelly Day
Felt strange to pull to the back of a drug store but the service was wonderful and the coffee was spectacular! Will be visiting every time I’m in Dubuque!
I was a regular customer unfortunately not anymore. The coffee drinks are good. Customer service terrible! University inside hartigs location. I don't normally leave bad reviews but I must make an exception with this place. Mother's day 2023 ordered coffee drink waited at least 20 minutes for a there were 2 employees present when my order was taken. As I was waiting another customer ordered and was waiting for her order too. I noticed other employees were coming in about 2 or 3 more yet they all seemed to be standing and talking to each other while one other employee was doing all the work then came out with the drink for the customer who had waited about 5 minutes for their order. I checked my phone noticed I had been waiting at least 20 minutes so I asked the lady where my drink was she said she was sorry and would check but I told her to refund my card. Not sure your aware that you are paying employees to stand around and talk and not wait on customers perhaps more adult supervision is needed at this location.
Kris Korpela
perfect coffee house. Good bakery. Ample seating. Great coffee.
The Crow's Nest
They got us all like, hey what's that, oh time for jumping Jack's, let's get that squirrel, time for a jog, no letting completed 9 tasks first, damm this coffee is unreal!
Atmosphere: 5
Food: 5
Service: 5
Andreana Waters
Always enjoy my Coffee Dates Here! Cute atmosphere and the employees are nice!
jake eppler
sat in line for a single drink for 20 mins had to pull off and go somewhere else...maybe not enough staff not sure what the problem wasParking: drive thru is ridiculous...weirdest thing iv ever seen
The drive through location is quick and easy. Good quality for what it is, limited menu options which is fine becasue it means they can get through the line quickly. I prefer this for pickup over the downtown location just for the logistics and wait times. Very friendly staff!
Atmosphere: 4
Food: 4
Service: 5
Lil spends but great
Atmosphere: 5
Food: 5
Service: 5
Love the coffee. I love the cappuccinos there! Definitely recommend if your looking for local places to buy coffee from!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oaty Mocha Overload
Charlotte's is such a treasure in Dubuque. My family was there for four days and out of all the restaurants and stops that we had, this is what stood out. The coffee was extremely aromatic and unlike any that I've had. For lunch, I got the Chicken Quesadilla which was fantastic; it's not common to find food like this in a coffee house. Almost everyone in my family bought merchandise from Charlotte's since it left such an impression!
Atmosphere: 5
Food: 5
Service: 5
My wife and I love this coffee place. Very friendly staff.
Service: 5
best panini I've ever had, best acaii bowl I've ever had. Charlotte's signature & pb&b acaii
Charlotte’s has had the best Acai bowls around for years, and I’ve ordered food from them regularly throughout the years of working in Dubuque. But last time I ordered from them, I paid $17 for a “Large” acai bowl (before fees) and received this. I immediately called the store instead of complaining through doordash, online reviews, etc. and they were very apologetic and refunded me right away. So I gave it another shot and placed another order today for an Acai bowl but received the same exact thing. These bowls used to be huge. I should not be paying $20 after fees to get a tiny fruit bowl and still be hungry.. I love to support small businesses but what is this?! Sadly I’m not returning here:(
The coffee was phenomenal! I definitely recommend the peanut butter cup latte?The food, not so much...
Atmosphere: 4
Food: 1
Service: 5
Wasn't there
Felt strange to pull to the back of a drug store but the service was wonderful and the coffee was spectacular! Will be visiting every time I’m in Dubuque!
Restaurantji Recommends
I was a regular customer unfortunately not anymore. The coffee drinks are good. Customer service terrible! University inside hartigs location. I don't normally leave bad reviews but I must make an exception with this place. Mother's day 2023 ordered coffee drink waited at least 20 minutes for a there were 2 employees present when my order was taken. As I was waiting another customer ordered and was waiting for her order too. I noticed other employees were coming in about 2 or 3 more yet they all seemed to be standing and talking to each other while one other employee was doing all the work then came out with the drink for the customer who had waited about 5 minutes for their order. I checked my phone noticed I had been waiting at least 20 minutes so I asked the lady where my drink was she said she was sorry and would check but I told her to refund my card. Not sure your aware that you are paying employees to stand around and talk and not wait on customers perhaps more adult supervision is needed at this location.
perfect coffee house. Good bakery. Ample seating. Great coffee.
They got us all like, hey what's that, oh time for jumping Jack's, let's get that squirrel, time for a jog, no letting completed 9 tasks first, damm this coffee is unreal!
Atmosphere: 5
Food: 5
Service: 5
Always enjoy my Coffee Dates Here! Cute atmosphere and the employees are nice!
sat in line for a single drink for 20 mins had to pull off and go somewhere else...maybe not enough staff not sure what the problem wasParking: drive thru is ridiculous...weirdest thing iv ever seen
Recommended dishes: Chicken Salad Wrap