My family and I like the food. You can make your own thing. As of March, 2024, the restaurant itself is getting really run down. Our booth seat was so broken you couldn't sit on it properly. The springs in the seat were destroyed. The ceiling art has a layer of grime on it and the walls have holes on them. I won't eat here again until it get properly cleaned and fixed. If the outside looks like that, the kitchen and back areas are probably not good.
Atmosphere: 1
Food: 4
Service: 4
Keenon Morris
Hu Hot is ok. Customer service/host is subpar. Sometimes, it is hard to get help when needed. Food is ok, and it seems to take longer than usual when they are hardly full. Bathrooms are always clean and well kept. The bar is ok to not really worth the time. I think it's the lack of employees that make this place a no-go for me.
Atmosphere: 2
Food: 4
Service: 3
Diane Curran
Did not have as much in their buffet as most Hu Hot's that we have been to. Food was cooked well, but they did use the same spatula For everybody's my husband has very hot stuff so we got a little flavor of his hot
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: The Mongolian BBQ
Zach Moody
Our new family date night restaurant. Love everything about it.
Atmosphere: 5
Food: 5
Service: 5
Nicholas Bastian
1 star purely for my server. Initials H.H. Won’t be back until she’s gone. This was the second time in the last month we had her. Both times I felt like my table was an afterthought. Ordered an appetizer and it never came, waited to see if it was on the bill and yep it was. Had to say we never got it, which she as our server should have noticed. Tried to pay my bill with the app and halfway though it says “it’s already been paid” so I give her my card to run it. When she comes back I told her I had pending charges already and only after being told that did she say her manager was working to remove the charge. Don’t you think I should have been told that already? Very frustrating as this is one of, if not my favorite place to eat in Dubuque.
Atmosphere: 4
Food: 5
Service: 1
Mary Additon
Our server at HuHot was great, and the guy on the grill was a lot of fun, talking and visiting as he worked. This is a fantastic place to eat! It is especially nice for those with dietary restrictions or special food preferences, as you can chose exactly what you want in your dish. If you are visiting for the first time, the trick to a super tasty meal is to add as much sauce as you possibly can.
Atmosphere: 5
Food: 5
Service: 5
Adam Wills
Always excellent, excellent staff and the cooks are top notch. I suggest trying it if you haven't
Atmosphere: 5
Food: 5
Service: 4
Eric Efferding
The food is only as good as you want it to be. The service was great and the atmosphere was as expected.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Mongolian BBQ
Kevin Gaul
We came in with a 11 people 30 minutes before they closed early the night before Thanksgiving. The hostess made sure we were aware before seating us. The staff were so kind and attentive. You would never havevguessed that we were there so late into their day! The cook was the best we have ever had at all the Hu Hots we have ever eaten at. I wish I knew the names of the cook, hostess/manages, and bar tender so I could publicly thank them. You helped us have a wonderful start to our Thanksgiving family gathering.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Mongolian BBQ
Michaela “Mikey” H
Worst mistake ever. I would never come back to this place. A waste of money and time. The food is DISGUSTING. They don’t cook your food all the way. When I tell you it’s NASTY, I mean that.
Great food with an excellent server named Julie. She is friendly and fantastic. I appreciate how attentive she is. This is a great concept. I would highly recommend this place. Travel photographer from Galena.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Mongolian BBQ, Dinner Create-Your-Own, Garden Salad
Twisten McDade
Can't say Enough great stuff .We love HuHot.Always a pleasure, food is great and the cooks are always the stars of the meal.Vegetarian options: Just don't add the meat and ask the chef to clean the grill for you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Mongolian BBQ, Egg Drop Soup, Noodles with Kabasa, Crispy Eggrolls, Cheesecake Rangoons
Christina Berger
Pick up order was supposed to be done at 1:20 waited until 135 and server complained about being short-handed and stressed and took attitude out on
Atmosphere: 2
Service: 1
Konrad Uminski
Great for picky kids, for a low price your kid can go back and forth until their food is right.
Atmosphere: 4
Food: 4
Service: 5
Andreana Waters
The food was great and the guys cooking it were super quick in the best way possible! We all had a great time, and our drinks were never empty!
My family and I like the food. You can make your own thing. As of March, 2024, the restaurant itself is getting really run down. Our booth seat was so broken you couldn't sit on it properly. The springs in the seat were destroyed. The ceiling art has a layer of grime on it and the walls have holes on them. I won't eat here again until it get properly cleaned and fixed. If the outside looks like that, the kitchen and back areas are probably not good.
Atmosphere: 1
Food: 4
Service: 4
Hu Hot is ok. Customer service/host is subpar. Sometimes, it is hard to get help when needed. Food is ok, and it seems to take longer than usual when they are hardly full. Bathrooms are always clean and well kept. The bar is ok to not really worth the time. I think it's the lack of employees that make this place a no-go for me.
Atmosphere: 2
Food: 4
Service: 3
Did not have as much in their buffet as most Hu Hot's that we have been to. Food was cooked well, but they did use the same spatula For everybody's my husband has very hot stuff so we got a little flavor of his hot
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: The Mongolian BBQ
Our new family date night restaurant. Love everything about it.
Atmosphere: 5
Food: 5
Service: 5
1 star purely for my server. Initials H.H. Won’t be back until she’s gone. This was the second time in the last month we had her. Both times I felt like my table was an afterthought. Ordered an appetizer and it never came, waited to see if it was on the bill and yep it was. Had to say we never got it, which she as our server should have noticed. Tried to pay my bill with the app and halfway though it says “it’s already been paid” so I give her my card to run it. When she comes back I told her I had pending charges already and only after being told that did she say her manager was working to remove the charge. Don’t you think I should have been told that already? Very frustrating as this is one of, if not my favorite place to eat in Dubuque.
Atmosphere: 4
Food: 5
Service: 1
Our server at HuHot was great, and the guy on the grill was a lot of fun, talking and visiting as he worked. This is a fantastic place to eat! It is especially nice for those with dietary restrictions or special food preferences, as you can chose exactly what you want in your dish. If you are visiting for the first time, the trick to a super tasty meal is to add as much sauce as you possibly can.
Atmosphere: 5
Food: 5
Service: 5
Always excellent, excellent staff and the cooks are top notch. I suggest trying it if you haven't
Atmosphere: 5
Food: 5
Service: 4
The food is only as good as you want it to be. The service was great and the atmosphere was as expected.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Mongolian BBQ
We came in with a 11 people 30 minutes before they closed early the night before Thanksgiving. The hostess made sure we were aware before seating us. The staff were so kind and attentive. You would never havevguessed that we were there so late into their day! The cook was the best we have ever had at all the Hu Hots we have ever eaten at. I wish I knew the names of the cook, hostess/manages, and bar tender so I could publicly thank them. You helped us have a wonderful start to our Thanksgiving family gathering.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Mongolian BBQ
Worst mistake ever. I would never come back to this place. A waste of money and time. The food is DISGUSTING. They don’t cook your food all the way. When I tell you it’s NASTY, I mean that.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great food with an excellent server named Julie. She is friendly and fantastic. I appreciate how attentive she is. This is a great concept. I would highly recommend this place. Travel photographer from Galena.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Mongolian BBQ, Dinner Create-Your-Own, Garden Salad
Can't say Enough great stuff .We love HuHot.Always a pleasure, food is great and the cooks are always the stars of the meal.Vegetarian options: Just don't add the meat and ask the chef to clean the grill for you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Mongolian BBQ, Egg Drop Soup, Noodles with Kabasa, Crispy Eggrolls, Cheesecake Rangoons
Pick up order was supposed to be done at 1:20 waited until 135 and server complained about being short-handed and stressed and took attitude out on
Atmosphere: 2
Service: 1
Great for picky kids, for a low price your kid can go back and forth until their food is right.
Atmosphere: 4
Food: 4
Service: 5
The food was great and the guys cooking it were super quick in the best way possible! We all had a great time, and our drinks were never empty!
Atmosphere: 5
Food: 5
Service: 5