Taco John's

2258 Flint Hill Dr, Dubuque
(563) 583-3642

Recent Reviews

D S

Average for fast food.

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Potato Oles, Burrito

jfbdoin

What a great experience we just had at Taco John's.The staff was exceptionally kind, considerate, knowledgeable and the owners of this establishment should be proud to have those people working for them. I also found Taco John's very affordable and the qualities of food were plentiful. Great experience and I highly recommended this place.

Atmosphere: 5

Food: 5

Service: 5

Stephanie Small

If I could give zero stars I would. Went to taco johns for dinner tonight because that is what my grandson wanted. Haven't been there for over a year. Now I remember why. First pulled up to the drive thru. We ordered a number 5 so she asked if we wanted another burrito for $1. Perfect!! That's what we wanted. My grandson said he wanted a #7 but when i noticed what that was i knew that is not what he actually wanted. So i had to call him on the phone, he decided on a #10, all of the while she kept asking us if we wanted anything else. We kept telling her to hold on. My husband finally asked her why she was rushing us as to which another employee came over the speaker. The second girl was nice when we asked her to hold on. We put in our order and pulled ahead. Everything went perfect from there on out. Asked for mild sauce and everything. We even asked for an empty bag so we could split the order. On the way to my grandsons to drop his food off which is less than a mile from taco johns I noticed we didn't get the second cheese sauce. I looked at the receipt and noticed we did pay for it. There was no mild in the bag either. Upon looking at the receipt I notice that we were over charged. I went in to ask for an explanation as to what we were charged for and she made sense but didn't want to listen to me on how I was over charged. She charged me $5.99 x's 2 for the burritos but then charged me an EZ Combo which includes another burrito. At the bottom i see it took off $4.99 which left me paying $1 for the second burrito. However the first burrito of $5.99 is also in the combo meal and that's what i was trying to explain to her. If she would have listened to me she could have said no it's not in the EZ Combo and that only includes the poato oles and drink for $9.27. She wouldn't even listen. Told me she already explained it. She told me she works there and knows what she is doing. I told her I know she works there as she is the one on the other side of the counter. I still tried to explain to her and she told me she's not going to argue with me. I told her, Payton, I'm not arguing I'm trying to explain. She said if I didn't like it don't come back. I said I haven't been there for the past year. She told me she could call her manager to have her tell me. I said no thanks and she's the reason I haven't been there for the past year. Her whole tone changed after that. By now the first girl who started to say stuff to me too which i ignored. She started yelling at me and told me to get the f*** out of her store and never come back. I told her she needed to go back to school so she could learn how to do math. Again she told me to get the h*** out. I asked her if I could at least have my cheese sauce that I paid for. I'm writing this in hopes that the manager Eric sees this and watches the cameras because i know not only can you see everything you can hear. Then he can see how his employees treat customers and how half of the employees quit. The store manager got demoted for some reason that we can all speculate for and then lies to everyone saying she stepped down. I understand there was only 2 people working during the dinner rush but not my fault. How she spoke to me was uncalled for. I do have to say that since Eric now has cameras by the dumpster area where the employees smoked it no longer smells like they are cooking skunks instead of hamburger.

Melinda Titus

Parking: The parking lot is ample, with a drive-thru lane that is wide enough for a truck pulling a trailer.

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Street Tacos, Crunchy Chicken

David Roberts

For the second time, I've come here, following the hours listed. They are NOT open again!!! And, they don't look they have been open for awhile. Maps claims they checked this location's hours by phone three days ago. The other location (downtown) IS open until 10 pm (though Maps show they close at 9 pm). Is Maps confused??? Don't come here near close.

Atmosphere: 1

Food: 1

Service: 1

Kate Sanderson

Good food! Staff was kind! Thank you!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 6 Pack and a lb with Nachos Supreme

Elliott sanderson

I got to say they have the nicest staff of any Taco John's I've been to. Food was really good. I really enjoyed my conversation with one of their employees pretty nice

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 6 Pack and a lb with Nachos Supreme

Audrey Crawford

Ate here from the drive through the evening of Dec. 23, 2023. This was the only place we’ve eaten prepared food for weeks, we had felt fine earlier, and immediately got a sour stomach after our meal. That evening I got violently ill to the point I had potato oles projectile shooting out of both ends at the same time.They apparently gave us norovirus and we got my entire family sick for Christmas. My 92 year old grandpa is pooping his brains out now. Won’t be eating at Taco John’s ever again, obviously.

Atmosphere: 1

Food: 2

Service: 3

Christopher Michael

Food tasted okay but wasn't very warm. Gentlemen that took my order was friendly and brought food to the table. The lobby could use an update but it was clean.

Atmosphere: 2

Food: 3

Service: 5

Recommended dishes: Super Nachos, Potato Oles

Melissa Cooper

The cashier was rude. High point, got to watch all the employees party out back with a mysterious guy. Girls walked back like they were guilty and just stared at us. Very entertaining as we sat in our car. You didn't need to pull up social media, your crew was entertainment.

Service: 1

R L K

Very fast, hard-working

Atmosphere: 4

Food: 5

Service: 5

taliru

only bad thing is the pricing. i don't know about the larger items but i only purchase the basic soft shell ones and its almost double what i'd expect price wise. they've been raising the price on them in the past few years. otherwise its good food and the people usually care, just as long as cooperate says

Atmosphere: 4

Food: 4

Service: 4

matthew moll

Ryan was very friendly and helpful I haven’t been to taco John’s in years but I will be back to this location. Thank

Atmosphere: 5

Food: 5

Service: 5

Lori

Quick service and generous portions and the cashier , I believe his name was Ryan was extremely helpful and made the visit exactly what I expect from a..fast food restaurant.. took my order and preparing the food himself and he new I had a small dog in the car so he kindly offered to bring my food to my car when it was done.Absulutly that was the best service I ever received... Give him a raise!!!???p.s.the food was amazing ??Parking: Handycap parking in front and is a large parking area

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Street Tacos, Burrito, Crispy Tacos

Robert Giers

Waiting 30 minutes and still no food. This place sucks don't ever come here..

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito

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