Subway

501 N Jefferson Way, Indianola
(515) 961-2315

Recent Reviews

Animefangirl33 (RobotCandyTv)

We ordered delivery since it's my day off and spending time with family. The food was yummy and the delivery driver was fast and nice. It was delivered through door dash her name is Danielle did a good job I'd give her 5 stars as well if I could

Food: 5

Service: 5

John Smith

Honey Mustard is non existent at this store if ordering online. They don't call and ask, they just send you a sandwich or salad with no sauce because it's easier than asking you if you want something different.Why order from here if they can't even do that?

Atmosphere: 1

Food: 1

Service: 1

Ellen Schulte

Only leaving a 1 because I can’t leave negative stars. Placed an online order well in advance of the time of pickup. They called to confirm order AFTER we were to pick it up. 15-20 minutes AFTER our pickup time, it still wasn’t ready. After getting home out of town, they had given us a wrong sandwich which is absolutely nothing we would eat. Instead of refunding us for the sandwich, they were going to make us bring all the sandwiches back in to town and show them. The girl that answered the phone admitted the twice over mistake but was going to make us come back and the manager claimed she wasn’t around and didn’t know the story so we would have to come back. What a joke. Thanks for stealing our money. Absolutely despicable. There wasn’t even a bat of an eye at an attempt of customer service toward rectifying the situation.

Marie Gomez

I used to come in and get greeted by the sweetest girl, this WAS my favorite subway but for a couple weeks now the atmosphere sucks and so does my sandwiches. I will no longer be coming here after my last experience. Don’t waste your time here!!!

Atmosphere: 1

Food: 1

Service: 1

wade byers

Wish the girl didn't use the same knife on everyone's sandwich. Mayo galore on my sandwich, I didn't want mayo.

Atmosphere: 5

Food: 5

Service: 5

Taylor Porter

First employee to start our order seemed to not care and was literally tossing on our cheese so slow and effortlessly like he didn’t want to even be there. 2nd employee didn’t hardly know how to run the register. 5 workers in there including the manager. Better training and probably hygiene would be my recommendation.

Roger Kauten

I only go with a coupon, as we get them monthly. Easy to order online if they have a special.

Atmosphere: 5

Food: 5

Service: 5

Amber Bahr

The food is good. But, almost every time, they mess up one of my orders.

Randy Piper

Music is way too loud for older customers, especially if you're hard of hearing. You can't hear the workers ask you what you want on your sandwich.

Atmosphere: 3

Food: 5

Service: 5

Stephanie Stokes

Loved my Philly sub tonight. Came in with my 2 kids during dinner rush and they still made awesome subs in a timely manner. Really hard working team up there!!!

Atmosphere: 5

Food: 5

Service: 5

Jessica Anderson

Well it’s quite awesome when their semi blocks you in the parking lot for over 30 min and takes up an entire lunch break

Adam S

We've been ordering online and then picking up in store. The pickup is about a step inside the north door and I'm pretty well in and out before the door closes. It's nice.

melissa patton

I had the boss meatball pepperoni the meatballs were dry hard crunchy and I told them it wasn't right and they looked at me like I was d***

Mikael Derrick

I have been cooking for around a decade now for myself and at establishments all over the country. I don't find myself praising fast food joints, like ever, but after the halfway point on my veggie delight I felt compelled to come here and leave a positive review. Seriously, bread was fresh, veggies were fresh and the same could be said for the other folks who ordered with me! Good job today guys keep it up!

Brady Abbott

I travel for work with a ton of co workers and we eat at subways all the time. I bring my own food to eat and this time it Was just myself and One other co worker. He ended up not ordering anything either.Manager told us to leave since we didn’t buy anything and can’t just use the facitiliy. Which I get, I’ve never had that problem in 5 years of eating at subways tho but I told the lady I would purchase some cookies or something to be Able to stay and keep charging my stuff for my lunch. She said no and said that it was better to leave.

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