Usually I have great service in here but not sure what happened today. Went in to buy a bottle of vape juice and when I went to put it in my vape in the parking lot the whole bottle top came off and exploded more then half of the vape juice all over me and my car. Since I was still in the parking lot I went in to see if there was something they could do since this just happened to my sister in law and they replaced her bottle since it happened within seconds of her buying. I went in and asked and the guy behind the counter he basically laughed at me and said “yeah that’s happened to me so no there isn’t anything for me to do” I said “ are you serious? I just bought it?” And he said “you should make sure you check the top”Now I understand a policy is a policy but don’t hold your policy for one person and then break policy for another. Also maybe don’t be condescending and rude to customers who just spent 30 dollars on vape juice they can no longer use because it is completely gone before I could put it into my own vape.I won’t be back I’ll get my vape juice and stuff like that somewhere else from now on. Unacceptable customer service.
Justin Troendle
Very nice
Hendrik van Rooyen
Good service
Kerri Schutte
Very friendly
Martha Ogoli
Pleasant atmosphere! Nice people!Would highly recommend this store.
David Willadsen
Staff at both Marion and Cedar Rapids locations are always knowledgeable about any questions I have. Dont know who does yalls hiring, but you have an awesome staff.
Sarah Rippel
Great vape shop.
Steffunny Walker
Prices are decent but take the afternoon off because you'll be waiting for the employees to finish their personal conversations before ringing you out.
Taylor Traynor
Large selection and great prices!! Staff is amazing and very helpful and knowledgeable
Limited selection of vape supplies
Usually I have great service in here but not sure what happened today. Went in to buy a bottle of vape juice and when I went to put it in my vape in the parking lot the whole bottle top came off and exploded more then half of the vape juice all over me and my car. Since I was still in the parking lot I went in to see if there was something they could do since this just happened to my sister in law and they replaced her bottle since it happened within seconds of her buying. I went in and asked and the guy behind the counter he basically laughed at me and said “yeah that’s happened to me so no there isn’t anything for me to do” I said “ are you serious? I just bought it?” And he said “you should make sure you check the top”Now I understand a policy is a policy but don’t hold your policy for one person and then break policy for another. Also maybe don’t be condescending and rude to customers who just spent 30 dollars on vape juice they can no longer use because it is completely gone before I could put it into my own vape.I won’t be back I’ll get my vape juice and stuff like that somewhere else from now on. Unacceptable customer service.
Very nice
Good service
Very friendly
Pleasant atmosphere! Nice people!Would highly recommend this store.
Staff at both Marion and Cedar Rapids locations are always knowledgeable about any questions I have. Dont know who does yalls hiring, but you have an awesome staff.
Great vape shop.
Prices are decent but take the afternoon off because you'll be waiting for the employees to finish their personal conversations before ringing you out.
Large selection and great prices!! Staff is amazing and very helpful and knowledgeable
Restaurantji Recommends
Always try to come early in the morning once they open. Best shop keeps. dont waste your time going anywhere else.
Always try to come early in the morning once they open. Best shop keeps. dont waste your time going anywhere else.
Always try to come early in the morning once they open. Best shop keeps. dont waste your time going anywhere else.
Always try to come early in the morning once they open. Best shop keeps. dont waste your time going anywhere else.
Always friendly and knowledgeable