4 employees were outside when I got there, the one inside was hidden in the back and never acknowledged me
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Mashed Potatoes, 8 PC Bucket, Gravy, Fried Chicken
Tara Payne
I would give this place 0 stars if allowed. I heard from an employee that the guy in the morning is putting filtering powder in the chicken this can make you very sick and if you have a poor immune system it will kill you I won't be coming back my chicken was under cooked last time poor management they need to hire Chris Davenport back to clean house won't return until Chris Davenport returns as GM!!!!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Gabby Mateo
Food is good but the cashier was rude at the beginning but a little nice afterwards ig. We waited long for the food and they need to clean their lobby. They are low staff and they need to wear hair nets.
Atmosphere: 2
Food: 5
Service: 1
Zaira Tejeda
We have ordered many times and they were always friendly and the food was perfect but today was the opposite. I ordered at door dash and they gave me the food 10 minutes after I received the notification that it was ready and on top of that he threw the bag at us because we told him that we already had waiting for a while when I got home I realized that instead of Mac n cheese they gave me coleslaw and 2 pieces of chicken were missing after a long day of work I just wanted to get home and eat with my children quietly ??
Atmosphere: 4
Food: 4
Service: 1
Shaun Olson
Parking: There's a parking lotKid-friendliness: There are kids mealsWheelchair accessibility: There are handicap spots & ramps on either end.
I've never been to this KFC (haven't had it in about 13yrs) I stopped to get a family pack of chicken to take home for the flooring crew after work, & was pleasantly surprised at the crew working. They were attentive, polite, & helpful. The one gent let me try a sauce to see if I'd like it with our meal. He also helped a new employee on the register. Another fellow kept me informed that they were waiting on fresh fries for my order. (It didn't feel like a long wait to me at all). My crew said the chicken was good. The tenders I got were good. I'd return to this store.
I just wanted a 5 piece chicken tenders with Mac n cheese and no drink. They told me that I could get 3 or 6 piece chicken tenders since I want them by themselves. Their menu doesn't say that. They really need to update their menu. The guy that was taking my order wasn't being nice about it. I was getting frustrated. I love the food. Update the menu and the workers need to listen to the customer.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Fried Chicken
NarcissusH2O
I like KFC when it comes to fast food, which I tend to try and stay away from. My experience at this KFC was not a great one. The food took 15 mins+ and the famous bowl was really only so so. 10% chicken, 20% corn, 10% cheese 30% mashed potatoes, and 30% gravy. Other KFCs I feel fed when I'm done eating their famous bowl, not so much here.
Gone here 4 times as of recently. Always mess up my order. Only places worse then here are the Hardee's and McDonald's. Eat elsewhere if you are in a hurry and you want your order done correctly. Heck they even charge for things you didn't order and don't put them in your order. Maybe I'll go here just to charge you all back on my credit card everytime.
Atmosphere: 1
Food: 1
Service: 1
Shannon D. Keahna
Haven't had KFC in awhile. But the disappointment was there was no Taco bell there with it in Marshalltown. Oh well..
4 employees were outside when I got there, the one inside was hidden in the back and never acknowledged me
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Mashed Potatoes, 8 PC Bucket, Gravy, Fried Chicken
I would give this place 0 stars if allowed. I heard from an employee that the guy in the morning is putting filtering powder in the chicken this can make you very sick and if you have a poor immune system it will kill you I won't be coming back my chicken was under cooked last time poor management they need to hire Chris Davenport back to clean house won't return until Chris Davenport returns as GM!!!!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Food is good but the cashier was rude at the beginning but a little nice afterwards ig. We waited long for the food and they need to clean their lobby. They are low staff and they need to wear hair nets.
Atmosphere: 2
Food: 5
Service: 1
We have ordered many times and they were always friendly and the food was perfect but today was the opposite. I ordered at door dash and they gave me the food 10 minutes after I received the notification that it was ready and on top of that he threw the bag at us because we told him that we already had waiting for a while when I got home I realized that instead of Mac n cheese they gave me coleslaw and 2 pieces of chicken were missing after a long day of work I just wanted to get home and eat with my children quietly ??
Atmosphere: 4
Food: 4
Service: 1
Parking: There's a parking lotKid-friendliness: There are kids mealsWheelchair accessibility: There are handicap spots & ramps on either end.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Gravy, Sandwich, Fried Chicken
I've never been to this KFC (haven't had it in about 13yrs) I stopped to get a family pack of chicken to take home for the flooring crew after work, & was pleasantly surprised at the crew working. They were attentive, polite, & helpful. The one gent let me try a sauce to see if I'd like it with our meal. He also helped a new employee on the register. Another fellow kept me informed that they were waiting on fresh fries for my order. (It didn't feel like a long wait to me at all). My crew said the chicken was good. The tenders I got were good. I'd return to this store.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Fingers, Fried Chicken
I just wanted a 5 piece chicken tenders with Mac n cheese and no drink. They told me that I could get 3 or 6 piece chicken tenders since I want them by themselves. Their menu doesn't say that. They really need to update their menu. The guy that was taking my order wasn't being nice about it. I was getting frustrated. I love the food. Update the menu and the workers need to listen to the customer.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Fried Chicken
I like KFC when it comes to fast food, which I tend to try and stay away from. My experience at this KFC was not a great one. The food took 15 mins+ and the famous bowl was really only so so. 10% chicken, 20% corn, 10% cheese 30% mashed potatoes, and 30% gravy. Other KFCs I feel fed when I'm done eating their famous bowl, not so much here.
Atmosphere: 2
Food: 3
Service: 2
Great service and superb eats❤️❤️❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Gravy, Fried Chicken
Nice chicken Nuggets ..they were hot and specially the Ranch ketch up was also
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Restaurantji Recommends
Ehh not to good, Waited for my fill up box I waited 4-9 MinParking: Maybe 10-30
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Pot Pie - Fill Up
Great customer service the drivethru gentleman was awesome and the front counter girl was friendly and smiled
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Fingers, Mashed Potatoes, Tenders and Fries, Sandwich, Breast, Classic Chicken Sandwich, Fried Chicken, Spicy Chicken Sandwich, Fries
Gone here 4 times as of recently. Always mess up my order. Only places worse then here are the Hardee's and McDonald's. Eat elsewhere if you are in a hurry and you want your order done correctly. Heck they even charge for things you didn't order and don't put them in your order. Maybe I'll go here just to charge you all back on my credit card everytime.
Atmosphere: 1
Food: 1
Service: 1
Haven't had KFC in awhile. But the disappointment was there was no Taco bell there with it in Marshalltown. Oh well..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Gravy, Fried Chicken, Fries
Great food, friendly staff, reasonable prices!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Gravy, Fried Chicken, Fries