place was a mess, tables, seats & floors were sticky. a bag popped, not their fault. sold out of pretty much everything, no ice, no large sizes. staff were very condescending, not a good experience whatsoever ?
Atmosphere: 1
Food: 3
Service: 3
Anthony Petersen
They were out of chocolate ice cream.They could only take cash, which i had. I ordered a large cheese curd. When i got it, it was a small and went in to ask to have my large, and was told they dont have large sizes and could not make me more. If i would have known this, i would not have ordered it.
Atmosphere: 3
Food: 1
Service: 1
Mr. Timothy Smith
I ordered a mocha moo latte. Tasted like just vanilla ice cream. Also was given a bag with a tear in it and was told to be careful. What a joke will not be back.
Atmosphere: 4
Food: 1
Service: 2
Athena B
Service is always friendly. Food was great. Sweet stop for a fun family treat.
Atmosphere: 5
Food: 5
Service: 5
Doug Weber
It's Dairy Queen. The food is great. The employees are very friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
Detail Plus
For the second time this week, I got a strawberry blizzard. First time I thought it’s a shake !! It was watery like you just microwave it. I told her I ask for a blizzard, she replied and this is a blizzard.Remember back in the day when they used to flip it upside down to show the customers how frozen it is . Now she can not tilt the cup without spillin all over thecounter. Anyways I paidfor it with regret . Second time today, the exact same thing happened at the same location in Mt. Vernon, IA .When I saw the blizzard like a soup, I told her it’s melted, then she start giving me the attitude like I have never had one before. I asked for my money. But she is still upset with me like I cost her her business.I have been a customer for 26 years. But this is it
Brittany Lass
There has been many instances they have had issues with not being open when they were supposed to. So when I got turned away 1 hour before they closed I commented on their post on Facebook saying they were not open before any other parents loaded their kids up or walked like I did. They posted they had no idea that this was going on. And offered a few people gift cards. Someone told me careful about posting about their hours because I could get banned and now they have blocked me from their Facebook. I just didn’t want other parents getting their kids ready for ice cream just to be turned away by some kid working “full time” to turn customers away.
Atmosphere: 1
Food: 3
Service: 1
Jay S
Went there the other night and they had an employee outside sending people away before 8 pm when they daily post their hours on facebook. Anyway a handful of people commented about it on their facebook post and yeah they offered gift cards because the owners were not aware of it, but then proceeded to block them all on facebook. A business blocked customers on facebook for asking why a kid was sending everyone away when they posted they would be open until 9. Absolutely ridiculous!
Staffing problems, hours are not accurate. Will send you away while open signs are on even if the guy sending you away could just be work. They should be able To call management if they need help.
Marie Cossman
Oh my goodness better check your receipts!?? We got one ice cream cone with crunch and they added a $6 tip!! ?The only reason I add a star was the boy whom made it took time to put it in the fridge before putting crunch on.
Andy Van Weelden
This Dairy Queen was really good but a little old. Food and service was good
Cole Pultz
It said they they were open be we I went by they were close and I was starving. And I request them to open and stay open until the hour are done.
Justine J
They were out of a lot of stuff and long lines plus slow service due to not enough staff. Also they made my double fudge cookie dough blizzard with hot fudge instead of the usual fudge causing it to melt quickly. Very disappointed. Don’t if I want to return to this Dairy Queen.
Great icecream
Atmosphere: 5
Food: 5
Service: 5
Enjoy ableKid-friendliness: Freindly
Atmosphere: 5
Food: 5
Service: 5
place was a mess, tables, seats & floors were sticky. a bag popped, not their fault. sold out of pretty much everything, no ice, no large sizes. staff were very condescending, not a good experience whatsoever ?
Atmosphere: 1
Food: 3
Service: 3
They were out of chocolate ice cream.They could only take cash, which i had. I ordered a large cheese curd. When i got it, it was a small and went in to ask to have my large, and was told they dont have large sizes and could not make me more. If i would have known this, i would not have ordered it.
Atmosphere: 3
Food: 1
Service: 1
I ordered a mocha moo latte. Tasted like just vanilla ice cream. Also was given a bag with a tear in it and was told to be careful. What a joke will not be back.
Atmosphere: 4
Food: 1
Service: 2
Service is always friendly. Food was great. Sweet stop for a fun family treat.
Atmosphere: 5
Food: 5
Service: 5
It's Dairy Queen. The food is great. The employees are very friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
For the second time this week, I got a strawberry blizzard. First time I thought it’s a shake !! It was watery like you just microwave it. I told her I ask for a blizzard, she replied and this is a blizzard.Remember back in the day when they used to flip it upside down to show the customers how frozen it is . Now she can not tilt the cup without spillin all over thecounter. Anyways I paidfor it with regret . Second time today, the exact same thing happened at the same location in Mt. Vernon, IA .When I saw the blizzard like a soup, I told her it’s melted, then she start giving me the attitude like I have never had one before. I asked for my money. But she is still upset with me like I cost her her business.I have been a customer for 26 years. But this is it
There has been many instances they have had issues with not being open when they were supposed to. So when I got turned away 1 hour before they closed I commented on their post on Facebook saying they were not open before any other parents loaded their kids up or walked like I did. They posted they had no idea that this was going on. And offered a few people gift cards. Someone told me careful about posting about their hours because I could get banned and now they have blocked me from their Facebook. I just didn’t want other parents getting their kids ready for ice cream just to be turned away by some kid working “full time” to turn customers away.
Atmosphere: 1
Food: 3
Service: 1
Went there the other night and they had an employee outside sending people away before 8 pm when they daily post their hours on facebook. Anyway a handful of people commented about it on their facebook post and yeah they offered gift cards because the owners were not aware of it, but then proceeded to block them all on facebook. A business blocked customers on facebook for asking why a kid was sending everyone away when they posted they would be open until 9. Absolutely ridiculous!
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Staffing problems, hours are not accurate. Will send you away while open signs are on even if the guy sending you away could just be work. They should be able To call management if they need help.
Oh my goodness better check your receipts!?? We got one ice cream cone with crunch and they added a $6 tip!! ?The only reason I add a star was the boy whom made it took time to put it in the fridge before putting crunch on.
This Dairy Queen was really good but a little old. Food and service was good
It said they they were open be we I went by they were close and I was starving. And I request them to open and stay open until the hour are done.
They were out of a lot of stuff and long lines plus slow service due to not enough staff. Also they made my double fudge cookie dough blizzard with hot fudge instead of the usual fudge causing it to melt quickly. Very disappointed. Don’t if I want to return to this Dairy Queen.