Shout out to Jimmy John’s for holding onto my debit card I forgot there. Someone else tried to use it and they credited my money back immediately ! Glad there’s still good people out there. The sandwiches are always good too definitely will go back.
Brad Colligan
Do not bother ordering online much faster to just show up and order. I watched multiple people come in an order and get their sandwiches while I continued to wait for my online order to be completed. Took over 45 minutes. Order at the counter took 5 at most.
Atmosphere: 4
Food: 4
Service: 1
Mike Oban
Terrible service poor description of what is available. Management unwilling to help.
Atmosphere: 1
Food: 1
Service: 1
Gert Slack
Over 45 minute wait for delivery less than 1/2 mile away!
Atmosphere: 1
Food: 3
Service: 1
Ted Dee
“Freaky fast”- so fast that it takes over an hour for me to call and cancel because they never showed up.
Atmosphere: 1
Food: 1
Service: 1
Nick Bell
Ordered 2 wraps today and both were mashed up and rolled up with the paper wrapped into the wrap and completely fell apart. As well as scraps of food all over the inside of the wrapper. Makes it impossible to eat properly. Usually have a good experience not sure who is making them but maybe have them slow down and do it right.
Atmosphere: 1
Food: 1
Service: 1
Peter
Cuz Reynaldo got me some food . ?
Atmosphere: 5
Food: 5
Service: 5
Raquel Meyer
i ordered over an hour ago and it still isnt here. Its been out for delivery for 35 minutes... i am located less than 5 minutes from the store...
Dusty Wilderman
They will not add any condiments to the slim sandwiches. They give you packets and oil and vinegar is not allowed. Not even if you pay for it. The food is just ok. Their policies are ridiculous and completely not for the customers.
Atmosphere: 3
Food: 4
Service: 1
Dawn Stewart
Left my food on my front porch and didn't knock on my door. $50 worth of food where dogs and raccoons could get it. 45 mins later I called. They told me to look outside. I was mad, my sandwiches were almost frozen.
We split a large Vito. Meat and cheese good but scarce and bread tasted stale, very tough and chewy. Delivery good.
Jennifer A. Walker
Ordered delivery and my sandwich has only a small speck of meat in the middle. God awful. I used to order from them weekly. I will not anymore.
Johnny Sierra
i order delivery at least once every two weeks and they almost always seem to not give me my mayo packets. it’s very annoying.
Jeff Kovar
Food is always good. The app makes it easy to order ahead of time so it’s ready when you get there.
Alaina Brooks
Only 3 stars because the food is good. Customer service not so much. Don’t know who answered the phone today around 11:45-11:50 but I always have issues with the girls/women who work. They seem to not enjoy their job and if that’s the case they should look for a different one where they don’t need to interact with people. I placed an online order for curbside pickup. After 20 minutes I called in to see if my order was ready since the online status was only set at order received. The girl who answered had no knowledge of this order so she asked around(not the problem). She said it’s for inside pickup, I said no curbside and she confirmed that but said I need to check in for future reference. When I started saying that I was getting an error that said my order isn’t ready and not to check in before they change the status to “Order Ready To Pickup” she rushed me off the phone and said “someone will be out with your food” and hung up. Sorry, but if there’s a potential system issue at my job or something I didn’t do on my side, I would want to know for future reference. The GUYS here have been great though. Last time one was leaving, saw my car and asked if I had placed an order because he remembered the make and model of my car on the order. He ran back inside and grabbed it for me and then left. THAT’S CUSTOMER SERVICE!
Shout out to Jimmy John’s for holding onto my debit card I forgot there. Someone else tried to use it and they credited my money back immediately ! Glad there’s still good people out there. The sandwiches are always good too definitely will go back.
Do not bother ordering online much faster to just show up and order. I watched multiple people come in an order and get their sandwiches while I continued to wait for my online order to be completed. Took over 45 minutes. Order at the counter took 5 at most.
Atmosphere: 4
Food: 4
Service: 1
Terrible service poor description of what is available. Management unwilling to help.
Atmosphere: 1
Food: 1
Service: 1
Over 45 minute wait for delivery less than 1/2 mile away!
Atmosphere: 1
Food: 3
Service: 1
“Freaky fast”- so fast that it takes over an hour for me to call and cancel because they never showed up.
Atmosphere: 1
Food: 1
Service: 1
Ordered 2 wraps today and both were mashed up and rolled up with the paper wrapped into the wrap and completely fell apart. As well as scraps of food all over the inside of the wrapper. Makes it impossible to eat properly. Usually have a good experience not sure who is making them but maybe have them slow down and do it right.
Atmosphere: 1
Food: 1
Service: 1
Cuz Reynaldo got me some food . ?
Atmosphere: 5
Food: 5
Service: 5
i ordered over an hour ago and it still isnt here. Its been out for delivery for 35 minutes... i am located less than 5 minutes from the store...
They will not add any condiments to the slim sandwiches. They give you packets and oil and vinegar is not allowed. Not even if you pay for it. The food is just ok. Their policies are ridiculous and completely not for the customers.
Atmosphere: 3
Food: 4
Service: 1
Left my food on my front porch and didn't knock on my door. $50 worth of food where dogs and raccoons could get it. 45 mins later I called. They told me to look outside. I was mad, my sandwiches were almost frozen.
Restaurantji Recommends
We split a large Vito. Meat and cheese good but scarce and bread tasted stale, very tough and chewy. Delivery good.
Ordered delivery and my sandwich has only a small speck of meat in the middle. God awful. I used to order from them weekly. I will not anymore.
i order delivery at least once every two weeks and they almost always seem to not give me my mayo packets. it’s very annoying.
Food is always good. The app makes it easy to order ahead of time so it’s ready when you get there.
Only 3 stars because the food is good. Customer service not so much. Don’t know who answered the phone today around 11:45-11:50 but I always have issues with the girls/women who work. They seem to not enjoy their job and if that’s the case they should look for a different one where they don’t need to interact with people. I placed an online order for curbside pickup. After 20 minutes I called in to see if my order was ready since the online status was only set at order received. The girl who answered had no knowledge of this order so she asked around(not the problem). She said it’s for inside pickup, I said no curbside and she confirmed that but said I need to check in for future reference. When I started saying that I was getting an error that said my order isn’t ready and not to check in before they change the status to “Order Ready To Pickup” she rushed me off the phone and said “someone will be out with your food” and hung up. Sorry, but if there’s a potential system issue at my job or something I didn’t do on my side, I would want to know for future reference. The GUYS here have been great though. Last time one was leaving, saw my car and asked if I had placed an order because he remembered the make and model of my car on the order. He ran back inside and grabbed it for me and then left. THAT’S CUSTOMER SERVICE!