Staff was nice and helpful, gyro was good but the paper wrapping got stuck and tore up my wrap. Also the leafy greens didn't look fresh.
TJ Dodd
Good food and service.
Steven and April Bridges
If I had ordered chicken or some other protein, the food might have been ok, but, I ordered gyro meat as a topping for a salad. The meat was not very tasty and the hummus was very bland. Perhaps their other items are more appetizing. I love gyros and hummus, but this is not the place to purchase it. The customer service persons were very nice.....
Thomas Billington
Never ate here before I was hungry and I was parked beside it so I figured why not thank you Pita Pit I will definitely eat there again
Dave R
Excellent alternative to the standard sub shop options. They have a good selection of menu items, and everything is fresh and tasty. I tried the Super Greek Pita and it was definitely worth getting again some time.
Kyzer Weber
This is our go-to place when we can’t decide what to get. Definitely get the app so you get the free discount — applies every time and has saved us SO much $$$. The staff is usually pretty friendly, but some of them skimp on the ingredients. Great food, great price!
James DeBower
Used to be a regular. Quit going when my girlfriend ordered and was given something she did not order and was berated by the employee and he condescendingly told her what she had ordered. I was in disbelief at the rudeness and have not been back since. That was her first and only experience there and if their attitude about messing up your order is to explain why you're wrong then they don't need my money. Used to go a couple times a month but never again. Gyro Hut is far better and the employees are respectful.
Hailey Boike
OMG I LOVE IT, I always get the steak and some veggies it is delicous 10 out of 10 would reccomendSORRY I DONT KNOW HOW TO SPELL.oop
Jane Furth
Good food - nice that it has a Blue Zone recognition ?. Good lean meats and veggies and tons of sauces and seasonings. If you eat here with any frequency, the Pita Pit app is a definite plus - saves you money every time you use it ?
I eat here at least twice a week due to the vegan options and the calorie counter. Even though I pay through the app once a month, it always feels good to make a purchase an hear, "no charge." Of course I tip the people making my food. Everyone is so considerate and very customer service oriented, especially at the Pita Pit by Crossroads Mall.
Heidinnar
Food was good and pita was stuffed however I'm slightly disgruntled amidst the pandemic that the man who prepped my food not only wasn't wearing a mask but also didn't wear any gloves.
Daniel Kleiner
Great food, polite service. Wait time was a little long. But looked as thought there was only one person working.
Jordan Burtch
Hit or miss with service. Pitas are generally good though.
Laura Glenn
I have been getting lunch at the Waterloo store for years. You get 2 stars today because one pita we ordered was delicious. The second was average- not well mixed. And it’s lack of appeal could be from the bad taste that the service left in my mouth first. We walked in and 2 VERY worn out looking employees came from the back. Neither greeted us/ both were wearing gym clothes and no semblance of any sort of uniform. They could have been customers for all I knew. The guy was wearing a PAPA MURPHYS baseball hat and unshaven too and not in a cool way. He never greeted us, asked what we wanted, asked if we wanted chips/ drink/ and never said thank you. During COVID-19- your employees are working with fresh ingredients that are often not heated in any way- they should be WEARING MASKS!Today was a fail. Disappointed.
Staff was nice and helpful, gyro was good but the paper wrapping got stuck and tore up my wrap. Also the leafy greens didn't look fresh.
Good food and service.
If I had ordered chicken or some other protein, the food might have been ok, but, I ordered gyro meat as a topping for a salad. The meat was not very tasty and the hummus was very bland. Perhaps their other items are more appetizing. I love gyros and hummus, but this is not the place to purchase it. The customer service persons were very nice.....
Never ate here before I was hungry and I was parked beside it so I figured why not thank you Pita Pit I will definitely eat there again
Excellent alternative to the standard sub shop options. They have a good selection of menu items, and everything is fresh and tasty. I tried the Super Greek Pita and it was definitely worth getting again some time.
This is our go-to place when we can’t decide what to get. Definitely get the app so you get the free discount — applies every time and has saved us SO much $$$. The staff is usually pretty friendly, but some of them skimp on the ingredients. Great food, great price!
Used to be a regular. Quit going when my girlfriend ordered and was given something she did not order and was berated by the employee and he condescendingly told her what she had ordered. I was in disbelief at the rudeness and have not been back since. That was her first and only experience there and if their attitude about messing up your order is to explain why you're wrong then they don't need my money. Used to go a couple times a month but never again. Gyro Hut is far better and the employees are respectful.
OMG I LOVE IT, I always get the steak and some veggies it is delicous 10 out of 10 would reccomendSORRY I DONT KNOW HOW TO SPELL.oop
Good food - nice that it has a Blue Zone recognition ?. Good lean meats and veggies and tons of sauces and seasonings. If you eat here with any frequency, the Pita Pit app is a definite plus - saves you money every time you use it ?
Poor customer service
Restaurantji Recommends
I eat here at least twice a week due to the vegan options and the calorie counter. Even though I pay through the app once a month, it always feels good to make a purchase an hear, "no charge." Of course I tip the people making my food. Everyone is so considerate and very customer service oriented, especially at the Pita Pit by Crossroads Mall.
Food was good and pita was stuffed however I'm slightly disgruntled amidst the pandemic that the man who prepped my food not only wasn't wearing a mask but also didn't wear any gloves.
Great food, polite service. Wait time was a little long. But looked as thought there was only one person working.
Hit or miss with service. Pitas are generally good though.
I have been getting lunch at the Waterloo store for years. You get 2 stars today because one pita we ordered was delicious. The second was average- not well mixed. And it’s lack of appeal could be from the bad taste that the service left in my mouth first. We walked in and 2 VERY worn out looking employees came from the back. Neither greeted us/ both were wearing gym clothes and no semblance of any sort of uniform. They could have been customers for all I knew. The guy was wearing a PAPA MURPHYS baseball hat and unshaven too and not in a cool way. He never greeted us, asked what we wanted, asked if we wanted chips/ drink/ and never said thank you. During COVID-19- your employees are working with fresh ingredients that are often not heated in any way- they should be WEARING MASKS!Today was a fail. Disappointed.