Unfortunately I had a meal a week ago and the chicken was raw, I called spoke with a manager they took my info and said it would be replaced on my next visit, today’s manager didn’t believe me even though I had pictures I had to pay for the food I asked was it done he told me yes it was cooked 15-30 minutes ago I was so upset I just pulled off.
Atmosphere: 1
Food: 1
Service: 1
Sickdeltazombie
I recently had the pleasure of experiencing exemplary service from Eli a remarkable employee at Chic-fil-A, and I am compelled to share my glowing review. From the moment I entered the establishment, I was greeted with a warm smile and genuine enthusiasm. This employee, immediately made me feel welcomed and valued as a customer.Throughout my entire dining experience, Eli went above and beyond to ensure that I was satisfied. Their attention to detail was unparalleled, as they took the time to listen to my order carefully and made sure it was prepared exactly to my specifications.What truly stood out to me was their exceptional ability to anticipate my needs. From offering additional condiments to ensuring my beverage was consistently refilled, this employee demonstrated an intuitive understanding of what it takes to deliver exceptional service. Their professionalism and dedication to their role was evident in every interaction, making my visit to Chic-fil-A truly memorable.Beyond their technical skills, this employee's genuine kindness and hospitality left a lasting impression on me. They took the time to engage in friendly conversation, creating a welcoming atmosphere that enhanced my overall dining experience. It was clear that they genuinely cared about the satisfaction of each and every customer, going above and beyond to ensure that everyone felt valued and appreciated.In conclusion, the outstanding service provided by this Chic-fil-A employee exemplifies the epitome of excellence in the fast-food industry. Their unwavering commitment to customer satisfaction, coupled with their genuine warmth and hospitality, sets a shining example for others to follow. I wholeheartedly commend this individual for their exceptional performance and believe they deserve recognition for their outstanding contributions to the Chic-fil-A team.
Atmosphere: 5
Food: 5
Service: 5
Stephen Hunt
I used to eat here, but the staff gives me the creeps so bad I don't eat here anymore or take my kids here. If you don't know what I mean, then good for you.
Atmosphere: 2
Food: 5
Service: 2
janet Eddleman
We ate in the mall. The mall was packed, so we ordered online. So that worked out. They shorted us a sandwich, but when I brought that to their attention, they corrected it.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich Deluxe
Ava Bekkerus
I haven’t really ever had a good experience here. The ice cream cones are pathetic, and every single cookie is burnt. Burnt to the point where it is rock hard and inedible. It’s embarrasing to serve that kind of stuff here. The nuggets are usually cold, and the fries are stale. Worst location in the area by far.
Atmosphere: 4
Food: 1
Service: 4
Michaela Vileta
I can't say enough good things about Chick Fil A. I have never been disappointed here!
Atmosphere: 5
Food: 5
Service: 5
Gary Voss
We placed an order and waited 15 minutes then cancelled our order. Many others behind us got orders filled and we did not.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chick-Fil-A Chicken Sandwich
Patrick Dahlen
Always impressed by the service at Chick-fil-
Atmosphere: 5
Food: 5
Service: 5
Tiger M.
As a CFA team member myself, I am extremely disappointment in the quality of the food and the way the team members alongside the team leader handled the situation. Back of House was laughing due to the fact that I returned a CFA Original Sandwich back to them because not only was the chicken burnt and hard to bite into, the buns were not buttered, so it was dry and the burger had no pickles. In no shape or form was I being rude to these team members, but instead of speaking to me about the situation they proceed to speak in Spanish debating on giving me a new sandwich and be rude about it, in a language they thought I couldn't understand. Keep in mind, the place wasn't busy and I understand their teens, but in TX we would never handle a situation like this the way these team members and team leader did. How sad to see the store managers allows such behavior.
Daniel Dyer
I'd give this place 0 stars food was terrible cold and over cooked
My family likes Chick-fil-A, so I've picked up food here more than a few times. The waffle fries tend to be a bit undercooked for my taste and I personally prefer Culver's and BK chicken, but the food is usually ok here.On my most recent visit to the drive thru, long story short, they shorted me a sandwich and 7 days and 5 phone calls later, I'm still waiting for a "free" sandwich to appear in the app. Note that this is not compensation for inconvenience - it is the sandwich I paid for and never received.
Food: 3
Service: 1
Osiris Garcia
Waoooo they are serving old food and
Food: 1
Service: 2
Lisa Smith
I come and get lunch from here often on my lunch breaks so today before my shift I decided to order on the app and pick it up for the first time so when I arrived I told the associate what I ordered and they said it wasn’t ready but I could clearly see that is was so because I told the associate I ordered a salad and not a market salad she assumed that it wasn’t my order and corrected me about the salad she was very disrespectful and unprofessional
Emily Nguyen
Cashier Adam was super friendly and talkative while taking my order. The wait for food felt shorter because he was awesome! The most friendly cashier I’ve met ever at this Chick Fil A location on 04/25/23
Jonathan Albi
Best chicken sandwiches in the fast food world. Great attitides and performance from the employees. Chik-fil-A is always good!
Unfortunately I had a meal a week ago and the chicken was raw, I called spoke with a manager they took my info and said it would be replaced on my next visit, today’s manager didn’t believe me even though I had pictures I had to pay for the food I asked was it done he told me yes it was cooked 15-30 minutes ago I was so upset I just pulled off.
Atmosphere: 1
Food: 1
Service: 1
I recently had the pleasure of experiencing exemplary service from Eli a remarkable employee at Chic-fil-A, and I am compelled to share my glowing review. From the moment I entered the establishment, I was greeted with a warm smile and genuine enthusiasm. This employee, immediately made me feel welcomed and valued as a customer.Throughout my entire dining experience, Eli went above and beyond to ensure that I was satisfied. Their attention to detail was unparalleled, as they took the time to listen to my order carefully and made sure it was prepared exactly to my specifications.What truly stood out to me was their exceptional ability to anticipate my needs. From offering additional condiments to ensuring my beverage was consistently refilled, this employee demonstrated an intuitive understanding of what it takes to deliver exceptional service. Their professionalism and dedication to their role was evident in every interaction, making my visit to Chic-fil-A truly memorable.Beyond their technical skills, this employee's genuine kindness and hospitality left a lasting impression on me. They took the time to engage in friendly conversation, creating a welcoming atmosphere that enhanced my overall dining experience. It was clear that they genuinely cared about the satisfaction of each and every customer, going above and beyond to ensure that everyone felt valued and appreciated.In conclusion, the outstanding service provided by this Chic-fil-A employee exemplifies the epitome of excellence in the fast-food industry. Their unwavering commitment to customer satisfaction, coupled with their genuine warmth and hospitality, sets a shining example for others to follow. I wholeheartedly commend this individual for their exceptional performance and believe they deserve recognition for their outstanding contributions to the Chic-fil-A team.
Atmosphere: 5
Food: 5
Service: 5
I used to eat here, but the staff gives me the creeps so bad I don't eat here anymore or take my kids here. If you don't know what I mean, then good for you.
Atmosphere: 2
Food: 5
Service: 2
We ate in the mall. The mall was packed, so we ordered online. So that worked out. They shorted us a sandwich, but when I brought that to their attention, they corrected it.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich Deluxe
I haven’t really ever had a good experience here. The ice cream cones are pathetic, and every single cookie is burnt. Burnt to the point where it is rock hard and inedible. It’s embarrasing to serve that kind of stuff here. The nuggets are usually cold, and the fries are stale. Worst location in the area by far.
Atmosphere: 4
Food: 1
Service: 4
I can't say enough good things about Chick Fil A. I have never been disappointed here!
Atmosphere: 5
Food: 5
Service: 5
We placed an order and waited 15 minutes then cancelled our order. Many others behind us got orders filled and we did not.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chick-Fil-A Chicken Sandwich
Always impressed by the service at Chick-fil-
Atmosphere: 5
Food: 5
Service: 5
As a CFA team member myself, I am extremely disappointment in the quality of the food and the way the team members alongside the team leader handled the situation. Back of House was laughing due to the fact that I returned a CFA Original Sandwich back to them because not only was the chicken burnt and hard to bite into, the buns were not buttered, so it was dry and the burger had no pickles. In no shape or form was I being rude to these team members, but instead of speaking to me about the situation they proceed to speak in Spanish debating on giving me a new sandwich and be rude about it, in a language they thought I couldn't understand. Keep in mind, the place wasn't busy and I understand their teens, but in TX we would never handle a situation like this the way these team members and team leader did. How sad to see the store managers allows such behavior.
I'd give this place 0 stars food was terrible cold and over cooked
Restaurantji Recommends
My family likes Chick-fil-A, so I've picked up food here more than a few times. The waffle fries tend to be a bit undercooked for my taste and I personally prefer Culver's and BK chicken, but the food is usually ok here.On my most recent visit to the drive thru, long story short, they shorted me a sandwich and 7 days and 5 phone calls later, I'm still waiting for a "free" sandwich to appear in the app. Note that this is not compensation for inconvenience - it is the sandwich I paid for and never received.
Food: 3
Service: 1
Waoooo they are serving old food and
Food: 1
Service: 2
I come and get lunch from here often on my lunch breaks so today before my shift I decided to order on the app and pick it up for the first time so when I arrived I told the associate what I ordered and they said it wasn’t ready but I could clearly see that is was so because I told the associate I ordered a salad and not a market salad she assumed that it wasn’t my order and corrected me about the salad she was very disrespectful and unprofessional
Cashier Adam was super friendly and talkative while taking my order. The wait for food felt shorter because he was awesome! The most friendly cashier I’ve met ever at this Chick Fil A location on 04/25/23
Best chicken sandwiches in the fast food world. Great attitides and performance from the employees. Chik-fil-A is always good!
Atmosphere: 4
Food: 5
Service: 5