I’m very disappointed. On the website it says that you close at 10. Then I went to the store at 8:56 and went to open up the door and it was locked. The workers were standing in there but didn’t say anything just looked at me. Then I looked at the sign and it said it closed at 9:00, but the doors were locked early. I am very disappointed because I was looking forward to it all day, but I was busy and just got a chance to go now. As well as the website is messed up because it said it was open till ten but that obviously isn’t the case. Could you please get this problem fixed please. then maybe i could give a better review.
Leah B.
Service was dog shit. the people working were mean when we had an issue. the girl with a dark bun with a red sweatshirt was horrible.
Mel J.
Need to figure out a better way to make orders in order, got there and ordered then people came in and ordered after us and got theirs before we did. Then the next 3 people after that got theirs!
Ryan Quick
Certainly not worth $9 - $12. Was $57 for 6 cups of ice cream at Hy Vee Hall. Not nearly the value of
Atmosphere: 3
Food: 3
Service: 3
Jade Saucedo
Such a fun experience! Took my sisters and chad was so nice!! Such a cute place too!!
Atmosphere: 5
Food: 5
Service: 5
Brad Meyer
Not only was this fun for our kids, but the staff was a joy. Great variety of toppings, clean, and tasty!
Aylin Villagomez
Good rolled ice cream, however, be prepared to wait. Took them over 25 minutes to make my ice cream, The bathroom door doesn’t lock ig and it’s super dirty. A good place just needs to be way more organized
Jake De Hamer
I ordered from them thru door dash almost 30 minutes before they closed and they canceled my order 2 minutes after they closed. Good ice cream when I do get to eat it though.
Ron Barker
Taste good, but it's simply ice cream in a different shape... also extremely expensive.However, the staff was very kind and helpful... place was clean.But the restroom needs to be fixed!
Ice cream was outstanding, but beyond that, the staff made the environment one the best experiences I’ve had in Des Moines. We had never been to a rolled ice cream place so took quite a bit of time looking at the menu. The staff was kind enough to check frequently if we were ready, but never made us feel rushed. They continued to talk with us as they made our ice cream. Will definitely be coming back.
Terrancehill 515
First time coming in the environment was super clean and kid friendly, ice cream was amazing!!
Candice Price
Best ice cream in the Galaxy and the staff was amazing - BabyYodaTX
Alladi On The Go
The ice cream was amazing. We tried #1, #5 & #10 and we loved them all. The high school kids making the ice cream are so good at their job. My family and I will be coming back.
Savanna P.
My husband and I went as we were craving ice cream. The high school girls were nice however, we won't go again. I'm not too picky when it comes to ice cream but it lacked flavor and the consistency was different. Fun concept but expensive. I would choose hard scoop ice cream any day of the week over this.
Super good
I’m very disappointed. On the website it says that you close at 10. Then I went to the store at 8:56 and went to open up the door and it was locked. The workers were standing in there but didn’t say anything just looked at me. Then I looked at the sign and it said it closed at 9:00, but the doors were locked early. I am very disappointed because I was looking forward to it all day, but I was busy and just got a chance to go now. As well as the website is messed up because it said it was open till ten but that obviously isn’t the case. Could you please get this problem fixed please. then maybe i could give a better review.
Service was dog shit. the people working were mean when we had an issue. the girl with a dark bun with a red sweatshirt was horrible.
Need to figure out a better way to make orders in order, got there and ordered then people came in and ordered after us and got theirs before we did. Then the next 3 people after that got theirs!
Certainly not worth $9 - $12. Was $57 for 6 cups of ice cream at Hy Vee Hall. Not nearly the value of
Atmosphere: 3
Food: 3
Service: 3
Such a fun experience! Took my sisters and chad was so nice!! Such a cute place too!!
Atmosphere: 5
Food: 5
Service: 5
Not only was this fun for our kids, but the staff was a joy. Great variety of toppings, clean, and tasty!
Good rolled ice cream, however, be prepared to wait. Took them over 25 minutes to make my ice cream, The bathroom door doesn’t lock ig and it’s super dirty. A good place just needs to be way more organized
I ordered from them thru door dash almost 30 minutes before they closed and they canceled my order 2 minutes after they closed. Good ice cream when I do get to eat it though.
Taste good, but it's simply ice cream in a different shape... also extremely expensive.However, the staff was very kind and helpful... place was clean.But the restroom needs to be fixed!
Restaurantji Recommends
Ice cream was outstanding, but beyond that, the staff made the environment one the best experiences I’ve had in Des Moines. We had never been to a rolled ice cream place so took quite a bit of time looking at the menu. The staff was kind enough to check frequently if we were ready, but never made us feel rushed. They continued to talk with us as they made our ice cream. Will definitely be coming back.
First time coming in the environment was super clean and kid friendly, ice cream was amazing!!
Best ice cream in the Galaxy and the staff was amazing - BabyYodaTX
The ice cream was amazing. We tried #1, #5 & #10 and we loved them all. The high school kids making the ice cream are so good at their job. My family and I will be coming back.
My husband and I went as we were craving ice cream. The high school girls were nice however, we won't go again. I'm not too picky when it comes to ice cream but it lacked flavor and the consistency was different. Fun concept but expensive. I would choose hard scoop ice cream any day of the week over this.