Crumbl - Boise

8665 W Franklin Rd, Boise
(208) 922-7297

Recent Reviews

Lucinda Guille

Super Delicious!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Churro, Churros Cookies, Chocolate Chip Cookie, German Chocolate Cake Cookies, Cake

Mani May

I just love there cookies it’s the best. My top place to go love it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Every Kind of Cookie They Had

Deseriaha Salas

Love them!!!

Atmosphere: 5

Food: 3

Service: 2

Crystal Joslin

Ordered and delivered! Nice delivery and scrumptious cookies!

Food: 5

Service: 5

Kimberly Robinson

I Love your cookies ? delicious and sweetThank you so muchIf you are not allergicI recommend All cookies

Atmosphere: 5

Food: 5

Service: 5

Dani

-I just saw I did a review from last year and I have to do this review again?!?! Seems like you guys are not training your employees or even talking to them on their attitudes.Don’t get me wrong the cookies are amazing. I thought it was just me but it is definitely not me. When I went to this location and meridian location. They all act like they don’t want me to be there. Every time I walk in. There is no smiles. No hi. No greetings nothing. I have made a few complaints about these two locations. Seems to be the same. Seems like the employees are not being talked to. I have to bite my tongue every time I walk in. So I just go straight to the screen and order and then just leave. I do not leave them tips anymore. I felt like they don’t even deserve tips. Sorry. Now I found out there was one on federal in Boise m. Which is 35 min drive from my house. So I decided to go there. It was amazing. I walked in and both employees are friendly and they said hi and smiled and welcomed me. They actually chatted while these two locations act like customers got a disease and should not be talking to customers. I seen some reviews about it and I am in the same boat!!! Even the manager who said she is the manager who is rude and did not even acknowledge me or say anything. She seems like she was in bad mood. She needs to be retrained as a manager the one on eagle road. I would love to go to federal way in Boise but why should I when eagle road is a lot closer to me. Federal way is the best so keep it up federal way crumbl!!!!! Franklin and eagle…. Do better. Change your attitudes or maybe get a whole different new teams for these two

Atmosphere: 1

Food: 5

Service: 1

Cynthia Walters

Got a cinnamon square cookie and it was raw. I understand things happen but it's hard to believe they didn't know because the container was mostly frosting. The center was really flat/dense but the edges were really high against the inside of the container. The frosting went all the way to the top so there was no way to tell until I put my fork into it but by that time I was already home 50 miles away. Pretty disappointing

Atmosphere: 5

Food: 1

Service: 5

daniella ramos

Yummy cookies

Atmosphere: 4

Food: 5

Service: 4

Jessi Conklin

Always delicious ??

Atmosphere: 5

Food: 5

Service: 5

Sarah Arismende

Great cookiesKid-friendliness: Kind people

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: German Chocolate Cake Cookies

Alex Corona

Good tastin cookies ?

Atmosphere: 5

Food: 5

Service: 5

LeeAnna Stokes

(Edited post to reflect Boise vs Meridian). Boise - Cookies are genuinely delicious. Large and good for sharing or secretly indulging yourself. I would say they are perfect. The service is always amazing!Don’t bother with the Meridian store - I typically run into problems with the cookies not being ‘decorated’ or rather topped the way they are advertised to be and the service is awful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Cookie, Every Kind of Cookie They Had

Camille Benjamin

My favorite crumble cookie is the chocolate chip! Can’t ever go wrong with that. The service is great! Staff is super friendly. Definitely recommend!!Parking: Several parking spots!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chilled Sugar, Chocolate Chip

Teralee Herrick

Great coolies

Atmosphere: 5

Food: 5

Service: 5

Luis Hernandez-Munoz

It was good but a little pricey.

Atmosphere: 4

Food: 5

Service: 4

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